Megapolis Hotel Panamá

4.5 star property

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Photo gallery for Megapolis Hotel Panamá

Front of property
Rooftop terrace
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas
Deluxe Room, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, free minibar
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
Avenida Balboa, Panama City
  • Avenida Balboa
    ‪2 min walk‬
  • Multiplaza Pacific Mall
    ‪14 min walk‬
  • Via Espana
    ‪14 min walk‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪7 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(22 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite Gold City View

7.2 out of 10
Good
(13 reviews)
  • 667 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms, Sea View

7.4 out of 10
Good
(13 reviews)
  • 953 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Premium Suite

  • 1001 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

8.0 out of 10
Very good
(1 review)
  • 1367 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(32 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Megapolis Hotel Panamá

4.5-star Panama City hotel, connected to a shopping center in San Francisco
2 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, 3 bars/lounges, and a poolside bar. Change of towels is available on request.
Megapolis Hotel Panamá offers 764 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Megapolis Hotel Panamá features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 14854 square feet (1380 square meters) include a conference center. This luxury hotel also offers a casino, a sauna, and a rooftop terrace. Complimentary covered self parking and covered valet parking are available on site.

Megapolis Hotel Panamá is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Bazaar - This buffet restaurant serves breakfast, lunch, and dinner.
Ciao - This family restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Float Bar - This bar is located by the pool. Open daily.
Mamie Lee's - Onsite bar. Open daily.
Stage Bar - Onsite karaoke bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Ciao
  • Float Bar
  • Mamie Lee's
  • Stage Bar

Things to do

  • 30 gaming tables
  • 370 slot machines
  • Billiards/pool table
  • Casino (8,611 square feet of space)
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Sportsbook
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,854 square feet of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Lever door handles
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Megapolis Hotel Panamá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 931 reviews
Rating 8 - Good. 195 out of 931 reviews
Rating 6 - Okay. 107 out of 931 reviews
Rating 4 - Poor. 47 out of 931 reviews
Rating 2 - Terrible. 63 out of 931 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Terrible first impression

Check in took over an hour so we didn’t even get to enjoy our first night there.. we spent our first evening in Panama literally standing in line to check in! Completely ridiculous to wait this long! The people in front of me said they were also waiting in line over an hour. I give this hotel a 2star rating just on this issue alone.
Stayed 2 nights in Feb 2025

2/10 Terrible

Bao Ling

Disliked: Staff & service
This property is getting old, furnitures , door and elevators. In the diner room, we saw a death crockroch. I paid $150.00 USD for deposit in check -in but until now I didn't get back my money.
Stayed 5 nights in Mar 2025

2/10 Terrible

kyle sietu derick jr, Brooklyn

Business traveler
Staff service is really poor and the security team treats people poorly
Stayed 1 night in Mar 2025

2/10 Terrible

kyle sietu derick jr, Brooklyn

Business traveler
We booked a 4 person room for 3 of us and on arrival of the 3rd person they made me paid 160usd extra and it was late the morning 2 o’clock while trying to get into the room and the security was blocking us and gathered more recruits . I was totally shock of the experience because I never experienced something like that
Stayed 1 night in Mar 2025

8/10 Good

Ana

Stayed 1 night in Mar 2025

6/10 Okay

Wilbert

Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

KRYSTLE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I reserved a suite with a balcony, asked the front desk during check-in if it was a suite with balcony got to the room and it was not. My 2nd issue is i had the Do not disturb sign on the sign and they still went into the room, then had the nerves to take my personal towels that i brought from home and didn't leave any new towels, they also threw away my handbag strap that i had lefted on the bed. The Breakfast was good
Stayed 4 nights in Mar 2025

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Mar 2025

10/10 Excellent

JOEL

Stayed 1 night in Feb 2025

8/10 Good

Larry

Stayed 1 night in Feb 2025

10/10 Excellent

Jalissa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful, we will be back !
Stayed 4 nights in Jan 2025

6/10 Okay

Shelby

Disliked: Cleanliness
The bed is extremely hard the pillows are hard and they need to dust like real bad
Stayed 1 night in Mar 2025

10/10 Excellent

Lalita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Irshad

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 2 nights in Feb 2025

8/10 Good

Kavisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean hotel
Stayed 3 nights in Feb 2025

2/10 Terrible

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ray, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Shanna

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Used to be the Hard Rock
Stayed 6 nights in Feb 2025

10/10 Excellent

andrea

Stayed 3 nights in Feb 2025

8/10 Good

Ebon

Liked: Property conditions & facilities
Disliked: Staff & service
The lobby is slow. They do not give you enough towels for the room, and they do not answer the phone for room service. YOu have to go to the lobby and order.My mom said she had bugs in her room and we were in a suite. I cannot verify that. The hotel service dis terrible, but the waiters are wonderful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chevell

Liked: Cleanliness, staff & service, property conditions & facilities
I am happy with my stay at the megapolis hotel. I was right across from megapolis mall which has all the stores and shopping experience needed. Everything was very close and the view was excellent. The breakfast was not so great but that’s just based on my personal preference. The staff was lovely and friendly.
Stayed 2 nights in Feb 2025