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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property

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Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Exterior
Room, 2 Double Beds, Poolside (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
Reception
Premium Room, 2 Double Beds, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pet friendly

Explore the area

Map
Via Espana 111, Panama City, Panama, 1753
  • Via Espana
    ‪2 min walk‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

8.8 out of 10
Excellent
(30 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking, Garden View

7.2 out of 10
Good
(5 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View, Poolside (Cabana)

Room, 2 Double Beds, Poolside (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, View, Poolside (Cabana)

8.0 out of 10
Very good
(5 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, View, Poolside (Cabana)

Room, 1 King Bed, Poolside (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, View, Poolside (Cabana)

7.0 out of 10
Good
(4 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View

7.4 out of 10
Good
(9 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Double Beds, Non Smoking, City View

7.2 out of 10
Good
(12 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

Room, 2 Double Beds, Non Smoking, Pool View (Cabana) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4-star Panama City hotel, connected to a rail/subway station in Bella Vista
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free valet parking, and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers 343 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

In addition to a full-service spa, Hotel El Panama by Faranda Grand, a member of Radisson Individuals features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception.

This 4-star property offers access to a business center and 25 meeting rooms. Event facilities measuring 79654 square feet (7400 square meters) include a conference center. This family-friendly hotel also offers a casino, a children's pool, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Onsite covered self parking and covered valet parking are complimentary.

Hotel El Panama by Faranda Grand, a member of Radisson Individuals is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Hotel El Panama by Faranda Grand, a member of Radisson Individuals has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square feet of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business center
  • Computer station
  • Conference center (79,654 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - June 2021
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
Welcoming dogs only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus PAB 27.50 one-time cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Dwayne, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn’t provide wash cloths. Bathroom wasn’t cleaned to industry standards. Missing items.
Stayed 7 nights in Mar 2025

8/10 Good

Polena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sevice was great, had an issue with house keeping about towels. The furniture can use some updating
Stayed 1 night in Mar 2025

8/10 Good

Jason Mark

.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

SLOW check in and SLOW check out.

Understaffed and SLOW. It took a long time to check in. They could not find our Hotels.com reservation. Then Check Out was slow. We waited 15 minutes just to check out. POOR SERVICE. They need to do better.
Stayed 1 night in Mar 2025

6/10 Okay

Jonilyn

Liked: Staff & service, amenities, property conditions & facilities
I liked my room. I did not like all the noise late hours at the pool.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay and friendly staff. Shower had draining issues, other than that I recommend
Stayed 1 night in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
rooms need updating
Stayed 1 night in Feb 2025

8/10 Good

PRAKASH

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need to improve as breads were open and dry, no cream cheese
Stayed 3 nights in Feb 2025

4/10 Poor

Dorista

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, poor customer service. Water from ac liking on floor, no toilet paper in bathroom. Reception never answered the phone. Loud music until two am.
Stayed 5 nights in Feb 2025

8/10 Good

Erick, Escazú

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The rooms are a bit dated.
Stayed 5 nights in Feb 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families.
Stayed 2 nights in Feb 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property if good, clean but de customer service on restaurant a pool bad service
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecilia

Traveled with group
Liked: Amenities, property conditions & facilities
The hotel has is clean and has a variety of dining options.
Stayed 2 nights in Feb 2025

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
Nice and clean but a bit noise and the bathroom need renovation because it’s very old style
Stayed 4 nights in Feb 2025

8/10 Good

ENRIQUE VINICIO

Liked: Cleanliness, room comfort

Good place for stay

Stayed 2 nights in Feb 2025

8/10 Good

Desiree, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of my favorite places to stay so far. I like to stay in the Cabanas because it opens up to the beautiful pool, bar, and dining areas. Its great to stay in the cabanas if you have kids so you can have direct access to the pool. I've stayed in the large 5 star hotels but prefer the more intimate setting at the Hotel El Panama. The free breakfast is subpar but the hotel is located in walking distance of good eateries!
Stayed 5 nights in Feb 2025

8/10 Good

resham

Liked: Staff & service, amenities
Nice hotel for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Samera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there around Valentines Day and they had the hotel beautifully decorated for the event. Room and bathroom were large and very nice. Breakfast however could be improved with more variety. Good location and staff very helpful and pleasant . Definitely recommend
Stayed 3 nights in Feb 2025

8/10 Good

RAFAEL, Irving

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Paul G

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pretty dated. Staff comes across as though they do not care about your questions or requests and just want to brush you off to get you to go away. Restaurant is not bad but nothing special although it is priced similarly to better restaurants.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub was dirty with stains all over. Nespresso coffee machine was in the room but had to buy coffee pods for the room.. breakfast was included but substandard
Stayed 5 nights in Feb 2025

8/10 Good

Chester

Business traveler
Liked: Cleanliness, staff & service, room comfort

Some issues but overall a great stay.

I had a great stay as usual, but one two things bothered me. The first was the condition and cleanliness of the bathroom. It was simply not up to the standards I have experienced at this hotel in the past. The second thing was strange - the outlets by the bed were tied into the lights over the beds. As such I could not plug in my CPAP breathing device without leaving the lights on. I had to ask for an extension cord to use the machine. This is something that needs to be addressed in room 623 and wherever else it occurs. The outlets should not be tied into the lights.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
The pool needs to be cleaned better. The edges around the bar area were terribly dirty. Its a big pool but it is the main feature for our stays and our recommendations. The poolside cabin was nice but stuffy like it had not been opened up for a long time. Excellent breakfast buffet and fantastic staff
Stayed 2 nights in Jan 2025

6/10 Okay

Steven

Traveled with group
Liked: Staff & service, room comfort
Nice older hotel with poolside cabanas and good service.
Stayed 1 night in Jan 2025