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Eurostars Panama City

4.5 star property

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Photo gallery for Eurostars Panama City

Breakfast, lunch, dinner served; international cuisine
Exterior
Breakfast, lunch, dinner served; international cuisine
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking included
  • Pool
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Ricardo Arias, Bellavista Via Espana, Panama City, Panama, 0
  • Via Espana
    ‪1 min walk‬
  • Avenida Balboa
    ‪13 min walk‬
  • Multiplaza Pacific Mall
    ‪2 min drive‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪6 min drive‬

Room options

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About this property

Eurostars Panama City

4.5-star hotel in Bella Vista
A casino, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Eurostars Panama City offers 300 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. 47-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to an outdoor pool, Eurostars Panama City provides a health club, a hot tub, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 11980 square feet (1113 square meters) include conference space. This luxury hotel also offers a casino, a rooftop terrace, and multilingual staff. Onsite self parking and valet parking are complimentary.

Eurostars Panama City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Daily 26 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Sky Bar - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle available
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: PAB 16 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Daily 26
  • Sky Bar

Things to do

  • Casino
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,980 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: PAB 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 16 per person
  • Late check-out fee: PAB 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Sonesta Hotel Panama
Royal Sonesta Panama
Sonesta Panama
Royal Sonesta Panama Panama City
Eurostars Panama City Hotel
Eurostars Panama City Hotel
Eurostars Panama City Panama City
Eurostars Panama City Hotel Panama City

Eurostars Panama City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 436 out of 989 reviews
Rating 8 - Good. 358 out of 989 reviews
Rating 6 - Okay. 104 out of 989 reviews
Rating 4 - Poor. 52 out of 989 reviews
Rating 2 - Terrible. 39 out of 989 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Willy, New York

Eurostars is terrible, they would not refund my money. I had to cancel my trip to Panama for reasons outside of my power, Covit-19 reasons. The Panamanian government closed all international flights and Eurostars did not refund my money.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and everything about Eurostars! Excellent professional staff, clean, over all excellent!
Stayed 6 nights in Dec 2019

8/10 Good

Elsie, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & courteous , aiming to please . Good breakfast! Close to the metro & city. Good room service & housekeeping, paying attention to detail & accommodating guests requests. Really spacious room. Only downside was the shower, water collected each night & it was gross . Overall great hotel!
Stayed 4 nights in Feb 2020

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was very nice and the service was very good. The price is awesome:)
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
The rooms did not look the same, the room was run down, the hall had smell to it. The lunch and dinner was the same, the food was not good. This hotel charges you for water in your room. There is hardly any security. Hotel location was good and the staff were pleasant.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Claudia, Boston, MA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the attention received, the handsome dark guy at the front desk went above and beyond to accommodate us, because of his attention we are returning to the same hotel today.
Stayed 1 night in Feb 2020

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The hotel was exactly as describe, very friendly staff. and everything as perfect
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Old and dated Hotel

Hotel is well past it’s best before date by a number of years. Eurostars needs to invest some serious money here or sell the hotel, it should not be in their chain. he best part was the price which shows that they have to discount their room price just to attract the budget traveller.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Room was not as comfortable awkward placement of outlets could not reach it so the clock was not connected. Same as for other outlets. AC thermostat was high hard to access and took awhile to cool. Lobby was very warm and one elevator of the 2 was out of service one day however 2 additional elevators in the casino. Fitness center was very good. The bathroom was very nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Let me out!!

We decided to book with Eurostars over the Continental Hotel (next door) due to the slightly higher overall review score, however quicky began to regret our discussion within moments of walking past the luxurious front of the Continental and stepping into the lobby of the dark and extremely dated Eurostars hotel. We had a room on the 10th floor which overlooked the pool of the hotel next door, the room itself was also very dated which we didn't mind as much as the cleanliness, it was evident that from the stains that carpet was extremely dirty and made the room smell musky. We also found clothing tags on the floor, which proved that the carpet was not vacuumed prior to our check in (or possibly longer seeing as in 7 days we were there we never heard or spotted any vacuums. On a more serious note, a pair of earphones which I had left on the bedside table mysteriously disappeared after room service, we we decided not to report seeing as they were only cheap $15 earphones Howe or following this incident we where more vigilant and carried all valuables with is when leaving the room (even if it was just for breakfast!) It should also be noted that the room we stayed in had no kettle for tea or coffee for anyone who expects this to be a given in 2020. We also noted that there was only one drinking glass in the room (which was a 2 person room) and more worryingly glass still had lip prints on the rim!!) Further more, when we called to ask for 2 glasses and some ice, we were tol
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 14 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great location. Good pool location. Friendly and professional staff. Not enough chairs in the pool area that are in good condition. Lack of towels in the pool area. Children in diapers allowed in the pool
Stayed 11 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great. Only (small) detail - more lighting in the bathrooms that don’t have a window.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
The location was great . Close to everything . Clean .
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
It’s not a 5 star rating hotel. Hotel needs work as it’s falling apart. The pool needs repairs so are the restrooms. So sad
Stayed 5 nights in Jan 2020

10/10 Excellent

Carol

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
location was excellent, huge room , nice bathroom, old-world charm , wonderful wet and dry spa, elevators need a tune up
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent breakfast with view at floor 26
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Pick up service be never came. Restaurant and room service was not very good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room, very good location, swimming pool on rooftop beautiful view of Panama, loved this hotel
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough!

Cool hotel in the center of the city, the gym is a bit old but is ok, nice sauna and hot tub. The room was awesome
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un problème d'électricité , lumières brulé , j'ai attendu deux jours avant qu'il vienne remplacé la lumière et cela après 7 a 8 demandes .!
Stayed 7 nights in Jan 2020