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Best Western Plus Panama City Hotel

2.5 star property

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Photo gallery for Best Western Plus Panama City Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Parking included

Explore the area

Map
Mercedes Avenue, 2338, Panama City, FL, 32405
  • Panama City Mall
    ‪9 min walk‬
  • Ascension Sacred Heart Bay
    ‪5 min drive‬
  • Panama City Marina
    ‪8 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Panama City

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $101
per night
$131 total
includes taxes & fees
May 21 - May 22
La Quinta Inn & Suites by Wyndham Panama City

About this property

Best Western Plus Panama City Hotel

Panama City hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Panama City Hotel offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. 45-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Plus Panama City Hotel features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, a front-desk safe, and an elevator. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Plus Panama City Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn City/Panama
Hampton Inn City/Panama Hotel
Hampton Inn City/Panama Hotel Panama City Mall City
Hampton Inn Panama City Panama City Mall Hotel
Best Western Plus Panama City
Hampton Inn Panama City panama City Mall
Best Western Plus Panama City Hotel Hotel
Best Western Plus Panama City Hotel Panama City
Best Western Plus Panama City Hotel Hotel Panama City

Best Western Plus Panama City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 721 reviews
Rating 8 - Good. 176 out of 721 reviews
Rating 6 - Okay. 73 out of 721 reviews
Rating 4 - Poor. 42 out of 721 reviews
Rating 2 - Terrible. 45 out of 721 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff
Stayed 1 night in May 2025

2/10 Terrible

Mark

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never Best Western Again Ever

Check in was great . Front desk lady absolutely kind, professional and quick to respond to the disaster. Entering the room there were no towels or condiments for the bathroom. Reported it to the front desk agent and she handed all we needed. (Note: We had a business dinner and arrived at the hotel at 9:30pm). As I returned to the room my wife was very upset to the fact that the beds were dirty and sandy!!!! I felt them and indeed they were absolutely filthy. The kids had crawled in bed and complained about the sand! The kids in a dirty bed. Wow I looked around and realized that the trash was still in the room for the previous guest. Returned to the front desk and had to change rooms and re-register. Horrible situation that should never ever happen. Especially with the unknown health conditions. After the move from one room to the other we were finally in bed by 1:00am (We still had another night) We asked for the manager and the front desk agent said he will be there in the morning and she would bring him up to date. We of course he never contacted us. Shame on him. Poor management to the extreme. The next morning we were rushing around from the late check in disaster and I spilled coffee on the bed. It needed new bed sheets etc and mentioned it to the new front desk help. Her reply; it too late for that it must be requested by 9:00am.WOW. She would get someone up to help. DID NOT HAPPEN. We had to get and make our own bed. Never heard from the manager. Worthless
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 6 nights in Apr 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t use reward number

Pool was superb. Everything was clean and neat. A check in the lady would not allow me to use my best Western rewards number because she said I booked it on hotels.com and they don’t accept that. I’ve never heard of that before and I’m going to pursue that further. The lady at the desk was obliging, but not overly friendly and very slow.
Stayed 1 night in Apr 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

LaJavion

Liked: Staff & service, property conditions & facilities
Everything was great until my partner
Stayed 2 nights in Apr 2025

10/10 Excellent

Kuwana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

MARTINA

Traveled with family
Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. Breakfast was good.
Stayed 1 night in Apr 2025

2/10 Terrible

Amazing

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were issue a room at approximately 11:12 pm and upon arrival to the room the door was already open. In which was clearly unsafe. But prior to that another mention to the front desk staff about is room being unable to lock. I actually didn't think much about until i experience the unsafe environment. And after relocating to another room the bedding appeared to be uncleared. The desk staff were notified and said he would request a refund for us. Upon speaking with the manager he decided against the refund to be credited to my account. He stated to reach out to this company. We stay at the establishment on a regular basis. I can't say that I would be staying again.
Stayed 1 night in Apr 2025

6/10 Okay

Visa

Liked: Property conditions & facilities
Our room was never clean in 5 days of stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Melba Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mackenzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cortney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel the staff was nice & it's located around alot of eateries.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sayth

Liked: Cleanliness
Stayed 4 nights in Mar 2025

6/10 Okay

Samantha

Stayed 2 nights in Dec 2024

6/10 Okay

Alexandrea, panama city

Traveled with family
Disliked: Staff & service
The hotel was clean enough that we stayed until Saturday night. We booked from Wednesday to Sunday and housekeeping never came to our room. We put the sign out for them to service but never came. Finally called Friday around noon and was told that housekeeping does not go into any room since covid but since I had called to be serviced that they would tell housekeeping to service the room on Saturday. They never did. We kept having to go down and get towels everyday and take out our own trash everyday. Which I think annoyed the tall gentleman at the front. The tall older gentleman I'm assuming was the manager was very standoffish and talked nasty to the housekeepers! I personally probably wouldn't stay again just for how he treated/talked to the employees in front of guest! The nicest person there had to be hands down the cool maintenance guy
Stayed 4 nights in Mar 2025

10/10 Excellent

Tayaka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Paris

Liked: Staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Janice, Chicago

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and cleanliness of the property
Stayed 4 nights in Mar 2025

10/10 Excellent

jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025