6/10 Okay
Gretchen
Traveled with partner
Nov 30, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Me and my husband traveled from Wisconsin.
It was a bit rough. We entered our first room we both looked around and it was dirty. Carpet didn’t look vacuumed and pee stains all over toilet. Then we decided to inspect a bit more. There was dot stains on the corners of the bed sheets and bedding (possibly signs of bedbugs). We didn’t see any thank goodness. We knew that was possibility for cockroaches due to the type of weather. We did see a lot of baby ones and eggs around. We decided to talk with the front desk to report this problem. They were very nice about the situation and took it into consideration. We got a new room, it was a lot cleaner and fresher feeling. We look around the new one as well everything was perfectly fine. Overall definitely look over your room before you sleep. Scenery was amazing, pool was great! All together with everything happening I give it a 5/10.
Gretchen
Stayed 2 nights in Nov 2024