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Regis Hotel & Spa

3.5 star property
VIP Access

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Photo gallery for Regis Hotel & Spa

Garden
Outdoor treatment areas, sauna, hot springs, aromatherapy
Standard Room | View from room
Outdoor treatment areas, sauna, hot springs, aromatherapy
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet friendly
$83
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
3a avenida 3-47 zona 2, Panajachel, Solola
  • Casa Cakchiquel Arts Center
    ‪2 min walk‬
  • Church of Saint Francis
    ‪10 min walk‬
  • Panajachel Municipal Market
    ‪10 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

9.2 out of 10
Wonderful
(15 reviews)
  • 330 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Premium bedding, individually decorated, desk, iron/ironing board

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

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About this property

Regis Hotel & Spa

3.5-star Panajachel hotel walkable to Lake Atitlán
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and concierge services.
Regis Hotel & Spa offers 24 accommodations with complimentary toiletries. Rooms open to patios. These individually decorated accommodations include desks. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.
In addition to a full-service spa, Regis Hotel & Spa features hot springs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Regis Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Regis Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot spring
  • Playground
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1934
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 643 reviews
Rating 8 - Good. 196 out of 643 reviews
Rating 6 - Okay. 58 out of 643 reviews
Rating 4 - Poor. 14 out of 643 reviews
Rating 2 - Terrible. 13 out of 643 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elmer

Stayed 2 nights in May 2025

6/10 Okay

milhem

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Need to improve the bar, pour service
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole settings are beautiful and the staff very friendly. Just one thing, the bathrooms need security bars.
Stayed 1 night in May 2025

10/10 Excellent

Jaime M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Iqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, I thought the price included breakfast but it didint however everything else was pretty amazing we enjoyed it and everyone was super friendly, we will be back :) Room was pretty spacious, clean very clean, even the pillows smelled clean which was great.
Stayed 1 night in May 2025

8/10 Good

Johny

Stayed 1 night in May 2025

8/10 Good

jaime

Stayed 1 night in May 2025

6/10 Okay

Marty, New York

Liked: Amenities
No air-conditioning needs total updating
Stayed 1 night in May 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is a place to relax and connect with nature
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great gardens, views, staff, all around awesome experience. I’ll definitely be coming back
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room was spacious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN, GUATEMALA

Stayed 1 night in Mar 2025

8/10 Good

Micah, agoura hills

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. Good parking. Bed is comfortable. Bathroom could use a remodel.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karlita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent service. Everything was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place , close to everything and hot springs was very enjoyable. Very clean rooms
Stayed 1 night in Feb 2025

8/10 Good

Evelyn

Traveled with family
Liked: Amenities, property conditions & facilities
A nice little oasis in a bustling town.
Stayed 3 nights in Jan 2025

10/10 Excellent

jim, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed here on 2 different trips several years apart. The hotel is very clean and the staff is very nice. The rooms could really use some updating but I would stay again if I return to Panajachel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice In Panajachel!

Excellent stay at this hotel, right off the busy strip. Super friendly staff, and clean and comfortable room. Hope to return someday. Very good breakfast as well
Stayed 5 nights in Jan 2025

10/10 Excellent

Luz

Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great staff. Beautiful, clean, spacious room and bathroom. Shower was gorgeous tile.
Stayed 1 night in Jan 2025

10/10 Excellent

Vitor M M DA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025