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Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$131* Per night/room May 8 - May 9

Basic Suite, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from May 20 2024 to October 15 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Outdoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

In addition to a children's pool and an outdoor pool, Porta Hotel del Lago provides a spa tub and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4725 square feet (439 square meters) include a conference center. This family-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Porta Hotel del Lago is a smoke-free property.

  • Number of outdoor pools - 1
  • Water dispenser
  • Number of spa tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • Free self parking
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • Conference space size (meters) - 439
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Airport transportation
  • Total number of rooms - 100
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Vegetable garden
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 4725
  • Banquet hall
  • Vegetarian breakfast available
  • Living plant wall
  • Garden
  • Multilingual staff
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Balcony
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • TV size: 32
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • LED light bulbs

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Porta Hotel del Lago has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 60.00–100.00 for adults, and GTQ 40–100 for children
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Grey water recycling system

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Water dispenser use by guests actively encouraged

Pets allowed in specific rooms only

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Service animals are allowed

Service animals are exempt from fees/restrictions

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 240.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of GTQ 200.00 per pet, per day
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Hotel Porta Lago
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Porta Hotel del Lago Hotel
  • Porta Hotel del Lago Panajachel
  • Porta Hotel del Lago Hotel Panajachel

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