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Perla Maya Hotel

2.5 star property

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Photo gallery for Perla Maya Hotel

Aerial view
View from property
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Solola
  • Casa Cakchiquel Arts Center
    ‪8 min walk‬
  • Church of Saint Francis
    ‪15 min walk‬
  • Panajachel Municipal Market
    ‪16 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪121 min drive‬

Room options

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, Accessible

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (1001)
The price is $129
per night
$164 total
includes taxes & fees
May 21 - May 22
Porta Hotel del Lago

About this property

Perla Maya Hotel

Panajachel hotel walkable to Lake Atitlán
This hotel features an outdoor pool, a restaurant, and a 24-hour front desk. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Perla Maya Hotel offers 22 accommodations with fans. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Perla Maya Hotel has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10 AM.
Perla Maya Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 175.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Perla Maya Hotel Panajachel
Perla Maya Panajachel
Perla Maya
Perla Maya Hotel Hotel
Perla Maya Hotel Panajachel
Perla Maya Hotel Hotel Panajachel

Perla Maya Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 201 reviews
Rating 8 - Good. 51 out of 201 reviews
Rating 6 - Okay. 26 out of 201 reviews
Rating 4 - Poor. 19 out of 201 reviews
Rating 2 - Terrible. 16 out of 201 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Graham

Liked: Staff & service, amenities, property conditions & facilities
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
Stayed 14 nights in Jan 2025

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Love the flowere
Stayed 2 nights in Jan 2025

4/10 Poor

Fiorella

Traveled with group
Disliked: Staff & service, property conditions & facilities
Le falta atención en los detalles y además el precio no va acorde con lo descuidado que está el lugar
Stayed 2 nights in Jan 2025

8/10 Good

Aracely

Stayed 1 night in Dec 2024

10/10 Excellent

Tania, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The View is outstanding service is A
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room was very basic. Extremely overpriced for the shape of the room. It didn’t even have soap or shampoo only towels. Sliding glass door so no real security. It was a step up from a nice hostel only because it was a private room. Small boutique hotel in San Pedro next night was night and day in terms of amenities and comfort and for SAME price.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Nov 2024

2/10 Terrible

shahriar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perla Maya Hotel was a huge disappointment. The amenities advertised on Expedia were misleading—no towels, soap, shampoo, hairdryer, or even a working TV. The room was outdated, dark, and poorly maintained, with torn, poorly sewn sheets. There were no outlets to charge phones, no heater or AC, and the road to the hotel was a muddy mess, not mentioned anywhere. This place falls far below acceptable standards, and I wouldn’t recommend it to anyone.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Joris

Disliked: Staff & service, property conditions & facilities
Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.
Stayed 4 nights in Nov 2024

6/10 Okay

Rinelva

Base on the photo's that is show on the site this proporty looks great. But we were very disapointed. We got a room and cushions that smell sigarette. The cushions were
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

8/10 Good

Lorenzo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pretty property and the staff was great. We just happened to be in a room where we could hear everyone passing by so it was noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!
Stayed 2 nights in Oct 2024

10/10 Excellent

Raul Antonio

Stayed 2 nights in Sep 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room spotless,
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, close to the lake, great virws friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

ALBA

Stayed 1 night in Aug 2024

6/10 Okay

rene

Traveled with family
Liked: Staff & service
food and staff service was great . Grounds was eco friendly beautiful landscape .
Stayed 1 night in Jun 2024

10/10 Excellent

Cristian

Liked: Staff & service, property conditions & facilities
The views !!
Stayed 1 night in Aug 2024

6/10 Okay

Ying, Decatur

Traveled with partner
Disliked: Amenities
The surrounding area is not very clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Mario Mijail

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.
Stayed 4 nights in Jul 2024