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Hotel y Centro de Convenciones Jardines del Lago

3.0 star property

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Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

Exterior
Front of property
Triple Room | Individually decorated, individually furnished, blackout drapes
Exterior
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Calle Monterrey, Panajachel, Solola, 7010
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • Lake Atitlán
    ‪1 min walk‬
  • Azul Maya Archaeological Museum
    ‪2 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪112 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | Individually decorated, individually furnished, blackout drapes

Comfort Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Double Room - Accessible

Comfort Double Room - Accessible | Individually decorated, individually furnished, blackout drapes

Comfort Double Room - Accessible

7.2 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Individually decorated, individually furnished, blackout drapes

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | Individually decorated, individually furnished, blackout drapes

Family Double Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Porta Hotel del Lago

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (978)
The price is $122
per night
$155 total
includes taxes & fees
Mar 17 - Mar 18
Porta Hotel del Lago

About this property

Hotel y Centro de Convenciones Jardines del Lago

3-star Panajachel hotel steps from Lake Atitlán
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and a picnic area.
Hotel y Centro de Convenciones Jardines del Lago offers 30 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel y Centro de Convenciones Jardines del Lago features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This beach hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary uncovered self parking is available on site.

Hotel y Centro de Convenciones Jardines del Lago is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Vaqueros - Overlooking the garden, this restaurant specializes in local cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: GTQ 85 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vaqueros

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 85 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Hotel y Centro de Convenciones Jardines del Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 270 reviews
Rating 8 - Good. 81 out of 270 reviews
Rating 6 - Okay. 31 out of 270 reviews
Rating 4 - Poor. 14 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shirma

Traveled with group, Traveled with family
Disliked: Amenities
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
Stayed 2 nights in Aug 2024

6/10 Okay

sandra

Disliked: Amenities, property conditions & facilities
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
Stayed 1 night in Jul 2024

4/10 Poor

Edgar R

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Elvin

Business traveler
Dogs bark nonstop
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities
We were on the 13th floor out of 15 stories. At 04:30 there was a loud 'beep' as someone attempted to get into the room. Once awakened, it was difficult to sleep again.
Stayed 2 nights in May 2024

10/10 Excellent

Jesse

Stayed 4 nights in May 2024

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shorty
Outstanding service
Stayed 2 nights in Mar 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service
COULD be a paradise by the lake but….
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
Stayed 4 nights in Feb 2024

8/10 Good

Leora

Stayed 1 night in Dec 2023

6/10 Okay

FNU

Liked: Amenities
Disliked: Cleanliness, staff & service
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly. They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Traveled with family
Safe and Dining options
Stayed 2 nights in Nov 2023

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. The room was clean and comfortable. The grounds were well maintained. The views toward the lake were incredible. An enjoyable visit.
Stayed 2 nights in Nov 2023

6/10 Okay

Philip D

Stayed 3 nights in Aug 2023

10/10 Excellent

jenniffer fabiola

Liked: Cleanliness, staff & service
Love the view 😍 of the lake
Stayed 4 nights in Sep 2023

10/10 Excellent

Mayra, los angeles

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Aldrich

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. The food is excellent. It’s very convenient to everything.
Stayed 1 night in Sep 2023

10/10 Excellent

Aldrich

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to everything. Dining, buy some souvenirs, . The food is excellent. The staff is very nice and informative.
Stayed 2 nights in Sep 2023

6/10 Okay

David

Stayed 1 night in Aug 2023

8/10 Good

Alberto

Stayed 1 night in Jul 2023

8/10 Good

Antonio

Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, reasonable proce
Stayed 2 nights in Jul 2023

10/10 Excellent

Frank, Miami

Stayed 2 nights in Jul 2023