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Hotel Villa Santa Catarina

3.0 star property

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Exterior
Point of interest
Billiards
Front of property
Superior Doble | Desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Santa Catarina Palopo Atitlan, Santa Catarina Palopo, Solola, 7010
  • Pintando Santa Catarina Palopó
    ‪2 min walk‬
  • Santa Catarina Palopo Church
    ‪2 min drive‬
  • Panajachel Municipal Market
    ‪6 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪131 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Triple Room

Desk, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Doble

Superior Doble | Desk, free WiFi

Superior Doble

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (992)
The price is $145
per night
$183 total
includes taxes & fees
Apr 5 - Apr 6
Porta Hotel del Lago

About this property

Hotel Villa Santa Catarina

3-star Santa Catarina Palopo hotel steps from Pintando Santa Catarina Palopó
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hotel Villa Santa Catarina offers 38 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to furnished balconies or patios. 20-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers. This Santa Catarina Palopo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

There are indoor/outdoor hot springs open between 9:00 AM and 8:00 PM. The temperature in the hot springs is set to 123°F.

Hotel Villa Santa Catarina features a full-service spa, hot springs, and 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a hot tub, a terrace, and an arcade/game room. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Villa Santa Catarina is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Hotel Villa Santa Catarina has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 60 to 125 for adults and GTQ 60 to 125 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor/outdoor hot spring

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 123 ºF
  • Indoor/outdoor hot spring
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 150 per night
Cribs (infant beds) are available for GTQ 150 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GTQ 60.00 to 125.00 for adults, and GTQ 60.00 to 125.00 for children
  • Crib (infant bed) fee: GTQ 150 per night
  • Rollaway bed fee: GTQ 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Villa Santa Catarina
Hotel Villa Santa Catarina Panajachel
Villa Catarina
Villa ta Catarina Panajachel
Villa Santa Catarina Panajachel
Villa Santa Catarina
Hotel Villa Santa Catarina Hotel
Hotel Villa Santa Catarina Santa Catarina Palopo
Hotel Villa Santa Catarina Hotel Santa Catarina Palopo

Hotel Villa Santa Catarina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 262 reviews
Rating 8 - Good. 65 out of 262 reviews
Rating 6 - Okay. 21 out of 262 reviews
Rating 4 - Poor. 8 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Las Piedras

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always kind and ready to help
Stayed 1 night in Nov 2024

8/10 Good

Orlando

Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very comfortable. The staff helped us a lot. It is very close to Panajachel but in a quieter place.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Just 10min away from Panajachel, this hotel is a beautiful property, with nice,clean and comfortable rooms. The view to the lake and the hotsprings inside the hotel made it worth every penny. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
A really lovely property, everything is clean and beautiful. A couple of times the electricity went out, but it wasn't a big inconvenience. The staff are super helpful, we stayed here our last few days in Guatemala and the town and this place were the perfect way to end it. Also - best tortillas we had in Guatemala!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Porfirio

Traveled with family
Disliked: Staff & service, amenities
They have us with out water for showers no hot water and limited electricity
Stayed 2 nights in Sep 2024

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is gorgeous. The on site restaurant is great and the staff is super friendly!
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in an amazing little town!! One suggestion: put a small fan in each room to move the air around and for white noise at night.
Stayed 2 nights in Aug 2024

6/10 Okay

Shanelle

Liked: Cleanliness, staff & service
The property had a beautiful view that allowed for a view of the volcano and water. It was near a few places to get items from the corner store. The heated pool was great and allows you to be outside even if it’s cooler. The three things that J struggled with is the influx ant infestation that takes over the rooms. I have to get them out of my items. The other thing is that the location doesn’t allow for much transportation options late so be aware. And also, the breakfast options is only 2 items which don’t leave room for differences because it’s the same every day. Other than that, the staff are nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The place is amazing. Peaceful Staff is super friendly. The restaurant has good food. There are two pools and activy play room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend to anyone!!
AMAZING! This hotel is the best option on the entire lake, especially in this price range. Highly recommend this hotel to anyone visiting the Lake. The staff is amazing, rooms are nice and the view is beautiful! The food at the restaurant was also delicious!
Stayed 3 nights in Jul 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located around beautiful surroundings, the lake and volcano views are breathtaking, the village Santa Catarina is very charming , make sure to walk around it’s very safe, the staff at the hotel is at another level, they provided me with outstanding service and care, covered all my needs and helped me out around the lake with instructions and booking of extra activities, Natalia, Sergio, Mananeses, Osman y todos en el resort mil y mil gracias 🙏❤️✨
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights. Loved, loved, loved it!!! Will stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Property is beautiful. Arrived at night , very difficult to find and do not recommend driving your own vehicle
Stayed 1 night in Jul 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot to stay at. Just food at hotel not many options and overpriced.
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and service
Stayed 2 nights in Jun 2024

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hidden gem of a hotel
This was such a wonderful hotel. The restaurant staff were amazing. Very accommodating. The reception staff were exceptional and beyond helpful. I extended my stay because I loved the vibe and feel of the hotel. I will be returning in the very near future.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Glenn

Stayed 3 nights in Jun 2024

10/10 Excellent

Tina, brooklyn

Stayed 2 nights in May 2024