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Hotel Villa Santa Catarina

3.0 star property

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Exterior
Point of interest
View from room
Billiards
Superior Doble | Desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Santa Catarina Palopo Atitlan, Santa Catarina Palopo, Solola, 7010
  • Lake Atitlán
    ‪2 min walk‬
  • Casa Cakchiquel Arts Center
    ‪5 min drive‬
  • Panajachel Municipal Market
    ‪6 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪82 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Triple Room

Desk, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Doble

Superior Doble | Desk, free WiFi

Superior Doble

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (1002)
$184 nightly
The price was $204
The price is $184 total
includes taxes & fees
Porta Hotel del Lago

About this property

Hotel Villa Santa Catarina

3-star Santa Catarina Palopo hotel steps from Pintando Santa Catarina Palopó
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hotel Villa Santa Catarina offers 38 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to furnished balconies or patios. 20-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers. This Santa Catarina Palopo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

There are indoor/outdoor hot springs open between 9:00 AM and 8:00 PM. The temperature in the hot springs is set to 123°F.

Hotel Villa Santa Catarina features a full-service spa, hot springs, and 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a hot tub, a terrace, and an arcade/game room. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Villa Santa Catarina is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Hotel Villa Santa Catarina has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 60 to 125 for adults and GTQ 60 to 125 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor/outdoor hot spring

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 123 ºF
  • Indoor/outdoor hot spring
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 150 per night
Cribs (infant beds) are available for GTQ 150 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GTQ 60.00 to 125.00 for adults, and GTQ 60.00 to 125.00 for children
  • Crib (infant bed) fee: GTQ 150 per night
  • Rollaway bed fee: GTQ 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Villa Santa Catarina
Hotel Villa Santa Catarina Panajachel
Villa Catarina
Villa ta Catarina Panajachel
Villa Santa Catarina Panajachel
Villa Santa Catarina
Hotel Villa Santa Catarina Hotel
Hotel Villa Santa Catarina Santa Catarina Palopo
Hotel Villa Santa Catarina Hotel Santa Catarina Palopo

Hotel Villa Santa Catarina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 271 reviews
Rating 8 - Good. 66 out of 271 reviews
Rating 6 - Okay. 22 out of 271 reviews
Rating 4 - Poor. 8 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Valarie

The hotel was nice, but I did not like the bugs in my room. My waiter, Osman, was very kind. However, the front desk clerk, Glendy, was rude and unhelpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Thaddeus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained presently located and quiet. It is in the proximity of the town center an very close to the lake Atitlan. A great place to relax after touring other places.
Stayed 2 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is nothing i would change
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel villa santa catarina

This place is beautiful and well maintained. Breakfast was included and was good. Not much to do around the property. I recommend searching for tours (not the one the hotel offered/tourist trap, way too overpriced) Cons: Dinner is way too overpriced, small portions and the food was not good unfortunately.
Stayed 2 nights in Mar 2025

6/10 Okay

Melvin

Liked: Cleanliness, staff & service
Disliked: Room comfort
The outdoors is the facility is beautiful but the rooms are super simple , beds are hard and super simple with old bed linens . Old pillows
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was great value for the price. Rooms were comfortable but walls are a bit thin, can hear a bit of noise sometimes. The hot spring pool is a huge bonus, spent a lot of time in there. Restaurant was good ate a couple of dinners there. Good view of the lake too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm pool was the only one we found while in Guatemala
Stayed 2 nights in Feb 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect respite on Lake Atitlan, away from the congestion of the town in its own nook. Incredibly well maintained and very friendly staff. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back to this hotel. It’s beautiful. It’s right in front of the volcano. Very close to the lake where you can get a private code that takes you to different little towns. Stuff was nice food at the restaurant was OK and number one thing for me they have hot water, the room is clean and very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to lake & shopping. 4x4 transportation to San Antonio 1 block away in front of catholic church. Amenities, food and staff great.
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Staff, views, location 10/10.
Stayed 2 nights in Dec 2024

10/10 Excellent

McKee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very clean hotel with very nice front desk woman that spoke great English and helped coordinate a private boat for 6 of us to take to an Airbnb across the lake. We only stayed one night but I’d definitely recommend for a longer period of time. The rooms aren’t huge but they are nice and the grounds are pretty, well kept and you feel safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Michele, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place & decent locstion
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Las Piedras

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always kind and ready to help
Stayed 1 night in Nov 2024

8/10 Good

Orlando

Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very comfortable. The staff helped us a lot. It is very close to Panajachel but in a quieter place.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Just 10min away from Panajachel, this hotel is a beautiful property, with nice,clean and comfortable rooms. The view to the lake and the hotsprings inside the hotel made it worth every penny. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
A really lovely property, everything is clean and beautiful. A couple of times the electricity went out, but it wasn't a big inconvenience. The staff are super helpful, we stayed here our last few days in Guatemala and the town and this place were the perfect way to end it. Also - best tortillas we had in Guatemala!!
Stayed 2 nights in Sep 2024