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Hotel Casa Palopo

4.0 star property

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Photo gallery for Hotel Casa Palopo

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Suite (Atitlan Master) | Premium bedding, minibar, in-room safe, individually decorated
Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated
Exterior
San Pedro Jr Suite | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Parking included

Explore the area

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Santa Catarina Palopo Church
    ‪12 min walk‬
  • Church of Saint Francis
    ‪7 min drive‬
  • Panajachel Municipal Market
    ‪7 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪134 min drive‬

Room options

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | View from room

Deluxe Room (San Marcos)

  • Lake view
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Juan)

  • Lake view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Santa Catarina Master)

  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Santiago Junior Suite

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

  • Lake view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior | Premium bedding, minibar, in-room safe, individually decorated

San Francisco Superior

  • Partial lake view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Lucas)

  • Lake view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

  • Lake view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe | Premium bedding, minibar, in-room safe, individually decorated

San Rafael Deluxe

  • Partial lake view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite | Premium bedding, minibar, in-room safe, individually decorated

Santa Clara Suite

  • Lake view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite | Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio) | Premium bedding, minibar, in-room safe, individually decorated

Suite (San Antonio)

  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for San Pedro Jr Suite

Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

  • Partial lake view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Toliman)

  • Lake view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

  • Partial lake view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Palopo

4-star Santa Catarina Palopo hotel walkable to Lake Atitlán
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a fitness center, a bar/lounge, and spa services.
Hotel Casa Palopo offers 9 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.
In addition to a full-service spa, Hotel Casa Palopo features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Casa Palopo is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.
6.8 Palopó - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare.
Kinnik - This beachfront steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 10 are not allowed at this adults-only property; all guests 10 and older are welcome
Rollaway/extra beds are available for USD 75.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Hotel Casa Palopo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 174 reviews
Rating 8 - Good. 22 out of 174 reviews
Rating 6 - Okay. 12 out of 174 reviews
Rating 4 - Poor. 6 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and service. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Danae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Columbo

Stayed 3 nights in Jan 2025

10/10 Excellent

Manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo and its’ staff are amazing! Paolo, Maritza, Giovanni, and Kevin made us feel extra special, almost like family! Will definitely be back!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Warren

Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
Stayed 2 nights in Jan 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Most heavenly property on the planet ! We loved everything about it . Especially the infinity pool all the way up top / breathtakingly beautiful
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Meredith, Denton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our 1st anniversary we wanted to visit the beautiful Lake Atitlan in Guatemala & this hotel made this adventure feel over the top luxurious. While the hotel & views are hard to beat, the hotel team that worked every day to give us moments of delight throughout our stay, were the true unique component of this stay. From an easel/paint/canvas waiting for us in our room to paint the beautiful views, to the turn down service with a unique gift each time, but more than that was the friendly and helpful nature of all of the staff was incredible. They arranged a private boat driver for us to go to San Juan & San Marcos. It was definitely worth the elevated price to not be on a tight schedule & get to explore as much as we wanted & leave as soon as we wanted to make the most of our day. Skip going to San Marcos but DEFINITELY visit San Juan!! We also walked from Hotel Casa Palopo to the town of Santa Caterina which allowed us to explore the everyday lifestyle of the community. We also recommend going up to the infinity pool at Hotel Casa Palopo for the days you just want to relax & for sunsets! We did the traditional route of ground van transportation lined up by Hotel Casa Palopo, but when we learned about the hotel having two helipads, we found GuataFlights and HIGHLY recommend them for a much faster transportation to Antigua (10 min) or the GUA airport (25 min). Make sure to eat and lakeside restaurant, Kinnik. The BEST! Can't tell - I recommend you stay here. We will be back.

10/10 Excellent

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
Stayed 3 nights in Dec 2024

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms and view is amazing! The staff is very helpful and there is great service. The drinks were great, the food and deserts were overhyped.
Stayed 1 night in Dec 2024

8/10 Good

Antonio, Miami

Stayed 2 nights in Oct 2024

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the whole time I was there. I love that it is an adult only hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Dusten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love Casa Palopo and so glad we decided to stay here during our trip to Lake Atitlan!! The views are amazing and the service and kindness the staff showed us was outstanding. They staff went above and beyond to make sure our stay was comfortable and enjoyable. We had NO issues with communication or hot water in our rooms. So I'm really surprised by the other reviews left. The restaurant in the hotel was lovely and they were happy to accommodate to my food allergies with no problems!!! We found the location we'll worth the views of the lake and Volcanos. And easy walk to Satana Catarina, a beautiful local village. Easy Tuk tuk transport to get to Panajachel for more restaurants, shopping and transport by boat to other towns across the lake. I highly recommend this boutique hotel!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Alem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed at in Guatemala such a great atmosphere and employees are so sweet and attentive!
Stayed 1 night in Oct 2024

10/10 Excellent

jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Excellent and worth the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property were breathtaking, the staff were unbelievably kind, welcoming, friendly, and warm. They really made us feel at home! We would highly recommend this property whenever visiting lake atitlan!
Stayed 3 nights in Sep 2024

10/10 Excellent

Konrad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

Excellent in every possible way!
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a very special place. Stunning views, beautiful rooms, friendly staff and incredible food. I’ll be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

katherine, brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is heaven on earth. Every part of the hotel is thoughtfully decorated and stunning- with the kind of originality one can only find in an independent boutique hotel. Refreshing pools surrounded by curated cactus gardens, backed by the mountainous jungle and overlooking the teal Lake Atitlan. Kayaks and paddle boards are provided to make the most of the lake. The restaurant serves incredible cocktails and cuisine. The team is friendly, fun and very attentive. Little touches make the stay pure magic- a selection of wellness drinks to start your day and a unique gift in the room each nigh.
Stayed 4 nights in Jun 2024

6/10 Okay

Fabian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead. Fabian
Stayed 1 night in Jul 2024

2/10 Terrible

ABRAHAM

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024