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Hotel Rancho Grande

3.0 star property

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Photo gallery for Hotel Rancho Grande

Exterior
Exterior
Lake
Junior Suite, Garden View | Premium bedding, down comforters, individually decorated
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rancho Grande, Panajachel, Solola, 07010
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • La Galeria
    ‪2 min walk‬
  • Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Premium bedding, down comforters, individually decorated

Junior Suite, Garden View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 Double Bed, Garden View

Comfort Double Room, 1 Double Bed, Garden View | Premium bedding, down comforters, individually decorated

Comfort Double Room, 1 Double Bed, Garden View

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

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Aerial view

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  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (183)
The price is $68
per night
$82 total
includes taxes & fees
Mar 17 - Mar 18
Perla Maya Hotel

About this property

Hotel Rancho Grande

3-star Panajachel hotel walkable to Casa Cakchiquel Arts Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and free breakfast. Free WiFi in public areas and free self parking are also provided.
Hotel Rancho Grande offers 22 accommodations, which are accessible via exterior corridors. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Hotel Rancho Grande is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:30 AM.
Hotel Rancho Grande has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch TV with cable channels

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed during Ramadan.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Carlos Roberto
Hotel Rancho Grande Hotel
Hotel Rancho Grande Panajachel
Hotel Rancho Grande Hotel Panajachel

Hotel Rancho Grande Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 16 out of 103 reviews
Rating 4 - Poor. 6 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Oscar

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
Stayed 1 night in Nov 2024

6/10 Okay

Mayra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man at the front desk was rude during all our stay. We couldn’t ask any questions because his answer was very rude. Also only until the last night we could have some wood for the fireplace and he wanted to charged us with Q75 and the price was Q25. The other guy, the young one, was a little bit more respectful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
me gusto todo
Stayed 2 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Larussy

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet and calm location.
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Julio

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Es bonito pero no había agua caliente los cuartos se miraba sucios ya es viejo el hotel no se digan las instalaciones, si pueden ir a otros hotel mejor vayan a otro Don José fue fantástico!! Y muy positivo el desayuno
Stayed 1 night in Sep 2024

10/10 Excellent

Alan Gene, Corpus Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal, Very clean, and quiet ( for Panajachel )
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, for sure I’ll come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Ruediger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger Alay

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda propiedad, con bellos jardines, el personal es muy amable, Don Jose nos apoyo con todo. Esta céntrico. Volveremos
Stayed 1 night in Aug 2024

10/10 Excellent

Vivian, Maywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great condition, the room/cabin was spacious and the staff was helpful and friendly. There’s no AC, but you can always request a fan. The water is not hot or warm but you can always talk to at reception about it. The place is in a great location. One block over is the Main Street Santander and the harbor is only a few minutes away. The breakfast is delicious but if you are staying more than one day, you’ll get the same breakfast. There’s plenty of parking and transportation too. Lots of tuk tuks. Overall, great place to stay. Close to everything. I would definitely return and recommend.
Stayed 2 nights in Aug 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Noisy at night. Ants. Spotty hot water. No wifi in room. Front desk awful. Would not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Very quite and friendly place
Stayed 4 nights in Jul 2024

6/10 Okay

Annabella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool wasn’t working when we got there, and my room wasn’t ready by the time I got there which was after the Check in hour
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and spacious room. Was not bothered at all, can get a bit noisy but not too bad.
Stayed 3 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024