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Pam Thermal Hotel & Clinic Spa

5.0 star property

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Reception
Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Property grounds
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Karahayit Mah. Fatih Cad. Saglik Sok., Denizli, Denizli, 20290
  • Red Travertine of Karahayit
    ‪3 min walk‬
  • Antique Pool
    ‪8 min drive‬
  • Pamukkale Thermal Pools
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Pam Thermal Hotel & Clinic Spa

5-star hotel in Pamukkale
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite.
Pam Thermal Hotel & Clinic Spa offers 234 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.
In addition to a full-service spa, Pam Thermal Hotel & Clinic Spa features hot springs and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers an outdoor pool, a children's pool, and a steam room.

Pam Thermal Hotel & Clinic Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Turkish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Indonesian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3827

Property is also known as

Pam Thermal Hotel Clinic Spa Pamukkale
Pam Thermal Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa Pamukkale
Hotel Pam Thermal Hotel & Clinic Spa Pamukkale
Pamukkale Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa
Pam Thermal Clinic Spa
Hotel Pam Thermal Hotel & Clinic Spa
Pam Thermal Clinic Pamukkale
Pam Thermal & Clinic Denizli
Pam Thermal Hotel Clinic Spa
Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Denizli
Pam Thermal Hotel & Clinic Spa Hotel Denizli

Pam Thermal Hotel & Clinic Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 160 reviews
Rating 8 - Good. 43 out of 160 reviews
Rating 6 - Okay. 17 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 13 out of 160 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Poor Service, No Spa, and Hot Water Issues

The overall experience was disappointing. The service was slow, and parking was a hassle—you’ll likely end up on the street since the dedicated spots are very limited. The biggest issue was the lack of hot water in the room. No action was taken, no offers or compensation were made, and it was only fixed the next day. The spa was by far the worst experience—don’t waste your money. It’s practically nonexistent. On the positive side, the food was decent with a good selection, and the thermal pools were nice. However, keep in mind there is no indoor pool—only an outdoor one. The indoor option is limited to thermal water. The room itself was okay but outdated. I left feedback with the staff, but their response was indifferent—just a simple “we’re sorry” with no effort to address concerns. Wouldn’t return.
Stayed 3 nights in Feb 2025

8/10 Good

Galip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ayse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giriş ve çıkış işlemleri kolay ve rahattı. Çift olmamız rağmen odada iki ayrı tek yatak vardı. İlk önce sadece yatakları birbirine itip gitmek istediler. İsteğim üzerine çarşafı çift kişilik çarşafla değiştirdiler ama yorganları değiştirmediler. Açık ve kapalı termal havuz vardı. Açık termal havuz katlar halindeydi. En baştaki suyun başladığı nokta epey sıcaktı. Aşağı katlara indikçe sıcaklık azalarak gidiyordu. Kapalı havuzda jakuzi bölümünün olması iyiydi. Saunası çok küçüktü. Masaj ücretleri makul ve masaj masaj iyiydi. Restoran bölümü büyük ve yeterliydi fakat hem emek ve kahvaltı çeşidi azdı hem de yemek standları çok yetersizdi. Akşam yemeklerinde kuyruk oluşuyordu. Müzik eğlence iyiydi.
Stayed 2 nights in Jan 2025

8/10 Good

Cansu

Stayed 1 night in Jan 2025

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for it's thermal pool. We enjoyed the hot springs in the evening and also wanted to use the pool in the morning, but was told it opens at 10am! However, when we went out for breakfast, we found guests were in pool at 8am. Not sure why the staff told us the wrong time for pool hours. Anyway, we missed the chance to enjoy the hot springs in the morning since we needed to check out after breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Ayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Carla, Innisfil

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property, the hot springs pools are the main feature and they are great, though dated. The lounge chairs are fairly old and the hot and wet sauna could be updated. The rooms are lovely and clean. The food is very American, do not have lunch or dinner there. It is a tourist town so expect a carnival feel but the site of Hierapolis is beautiful and very close. The Pamukkale travertines are pretty, though they have become so destroyed that there is only one section worth seeing and even that is not as spectacular as expected. The town is very run down, though we did have the best Manti at one of the restaurants that we’ve had so far on this trip. Overall the hotel is a good option considering the condition of many of the others, but keep you expectations low for a 5 star hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thermal pools on site. We had a lovely 2 nights here, wish we could have stayed for longer. Good nutritious food served at breakfast and dinner. Amazing value for the experience.
Stayed 2 nights in Nov 2024

8/10 Good

Janice Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel food could have been better not much

Great hotel loved thermal spa
Stayed 1 night in Nov 2024

10/10 Excellent

Lale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great pool/spa facilities. Overall wonderful stay and would be back again
Stayed 1 night in Aug 2024

8/10 Good

MING-TSAN

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mud bath and thermal pools, but wish they were open later! Friendly staff and a nice room. Overall great stay :)
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property with great pools and service.
Stayed 1 night in Jul 2024

10/10 Excellent

Enkhmurun

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was quiet and maintained well property.
Stayed 2 nights in Jul 2024

8/10 Good

Metin

Stayed 1 night in Jun 2024

10/10 Excellent

Alireza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly good for Holiday

We had a great time with family at Pam Hotel, so many options when it comes to food, salads, and sweets. Rooms were comfortable and the stuff were really friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

margo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pam thermal hotel

The hotel was just lovely. The staff are attentive and pleasant. The thermal springs are amazing. The beds so comfortable. The food plentiful and tasty. A special mention for Elif the dessert chef, her display was both a visual and taste sensation. Looking forward to coming again Insalkah.
Stayed 2 nights in Jun 2024

6/10 Okay

Scott

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Bortecine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays we had this trip to Turkey. I strongly recommend you stay here. The staff are so friendly and helpful
Stayed 2 nights in Jan 2024

8/10 Good

Johnette

Stayed 1 night in Jun 2023