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Hotel Luze El Toro

4.0 star property

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Photo gallery for Hotel Luze El Toro

Front of property
Indoor wedding
Pool
Lobby sitting area
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
Carretera de Guipozcoa, km 5, Berrioplano, Navarra, 31195
  • Hornacina de San Fermín
    ‪7 min drive‬
  • Pamplona Cathedral
    ‪12 min drive‬
  • Pamplona City Hall
    ‪12 min drive‬
  • Pamplona (PNA)
    ‪15 min drive‬

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, soundproofing

Standard Room (2 Adults)

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (2 Adults + 1 Child)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (1 Adult)

Minibar, in-room safe, desk, soundproofing

Suite (1 Adult)

  • 430 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room (3 Adults)

Minibar, in-room safe, desk, soundproofing

Standard Room (3 Adults)

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (1 Adult)

Minibar, in-room safe, desk, soundproofing

Standard Room (1 Adult)

  • 247 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (1 Adult + 2 Children)

Minibar, in-room safe, desk, soundproofing

Standard Room (1 Adult + 2 Children)

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Standard Room (2 Adults + 1 Child)

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (Mini)

Minibar, in-room safe, desk, soundproofing

Standard Room (Mini)

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite (2 Adults)

Minibar, in-room safe, desk, soundproofing

Suite (2 Adults)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Luze El Toro

4-star Berrioplano hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is not available.
Hotel Luze El Toro offers 62 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Berrioplano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Hotel Luze El Toro features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers spa services, a library, and a terrace. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Luze El Toro is a smoke-free property.

Onsite venue - fine-dining restaurant. 1-star Michelin rating.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's books
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Dock
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch LED TV

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night
  • Spa fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pamplona El Toro Berrioplano
Pamplona El Toro Berrioplano
Pamplona El Toro
NH Pamplona El Toro
Nh El Toro
Pamplona El Toro Hotel
El Toro Hotel
Pamplona El Toro Hotel Berrioplano
Pamplona El Toro Berrioplano
Hotel Pamplona El Toro Hotel & Spa Berrioplano
Berrioplano Pamplona El Toro Hotel & Spa Hotel
Pamplona El Toro Hotel & Spa Berrioplano
NH Pamplona El Toro
Nh El Toro
Pamplona El Toro Hotel
Pamplona El Toro
Hotel Pamplona El Toro Hotel & Spa
Hotel Pamplona El Toro
Pamplona El Toro Hotel Spa
Pamplona El Toro Berrioplano

Hotel Luze El Toro Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 352 out of 439 reviews
Rating 8 - Good. 69 out of 439 reviews
Rating 6 - Okay. 8 out of 439 reviews
Rating 4 - Poor. 8 out of 439 reviews
Rating 2 - Terrible. 2 out of 439 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuel Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Stayed 1 night in Sep 2024

10/10 Excellent

Greg, West Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night after exploring Pamplona during the day. Liked being out of city center with easy parking. Room was very comfortable. Dinner at the hotel was very good and reasonably priced. Staff were friendly and attentive. Overall, a very good experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great hotel, very comfortable rooms. Staff very friendly and a warm welcome. EV charging point available. Dinner menu a little disappointing. Great value would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Traveled with group
Very clean, staff was great! Good food at the restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Kameliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check-in, very good food. Room was clean and super comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Jul 2024

10/10 Excellent

Christina, Torrance

Traveled with family
Liked: Amenities
This was a wonderful hotel with the best staff, they always called us by name & took great care of us everyday
Stayed 3 nights in Jul 2024

4/10 Poor

joe

Traveled with group
Disliked: Staff & service, room comfort
The room felt humid. The air conditioning was the worst had to sleep with the windows open. Windows have no screens. Tranportation from the hotel to the center of town was the worse I’ve experienced in my days of travel. There is no Uber, taxis are almost non-existent. The hotel offer a small van shuttle but once it’s full your out of luck. We were left in the city with no way to get back to the hotel. Ended up taking the bus that drops you off a few miles before the hotel and had to walk the rest of the way. I would never stay here again. The staff tried to be helpful but the hotel is definitely lacking.
Stayed 3 nights in Jul 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel out side of old town
Nice hotel. Friendly staff. 15 minute taxi ride to old town. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Traveled with group, Traveled with family
Liked: Staff & service
Hotel Luze El Toro…a very unique hotel
Very antic looking hotel that has been upgraded. Excellent and very friendly staff. Pretty expensive, but then again I stayed there during the Running of the Bulls and hotel rooms were at a premium. Restaurant prices were also very high. Hotel pretty isolated, but did have a hourly shuttle service into Pamplona Center.
Stayed 3 nights in Jul 2024

6/10 Okay

Robert, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
We went during San Fermin/running with the bulls. The hotel is not close to the city, but during that time it provides a free shuttle back and forth, as well as arranges a separate shuttle for those going to run or watch early in the morning. That was a big plus given how far out it was. Staff was very helpful. The ground are nice, and clearly made for events like weddings, though you can’t access all of them. The rooms were okay, without a fan in the bathroom and water spraying everywhere due to the partial shower door. Air conditioning worked well, which is great.
Stayed 2 nights in Jul 2024

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my travel plans, and the website made the hotel an attractive option. On arriving at the hotel we were even more impressed by the magnificence of the traditional styling and furnishing of the hotel, and the welcome by the staff on reception was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia was very helpful and accommodating.
Stayed 1 night in May 2024

8/10 Good

Nigel, Derby

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovelly property very pet friendly, better now they have a seperate indoor dining area where you can take pets. It was a little expensive but they had an event on, our return trip is alot more reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful hotel
Our stay was second to none. We had 2 dogs with us. Room gorgeous. Welcomed dogs with biscuits, beds, bowls, exercise areas, just fantastic . Gorgeous restaurant. Lovely breakfast with all we could wish for. Reception staff incredibly helpful.
Stayed 1 night in May 2024

10/10 Excellent

Muneeb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Amazing hotel, superb
Stayed 1 night in Apr 2024

4/10 Poor

Malcolm

Stayed 1 night in Apr 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, our stay was very pleasant, do not miss the restaurant, the food was extremely fresh and oustandingly prepared.
Stayed 2 nights in Mar 2024

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional stay -lovely welcome - great staff
this place is so so so good - the welcome is warm and super helpful we had a dog - they could not have been more welcoming - a dog bed provided for us - bowls - snacks and dog treats a designated safe dog area outside the rooms were nice - adequate - comfortable the food in the restaurant - dinner was SO nice the best fish (Hake) and my husbands steak - both delicious breakfast not totally overwhelming but good enough the overwhelming feeling was how WELCOME they made us feel - it was exceptionally nice to be there!!! I would rush back when we are next in Spain - staff - exceptional
Stayed 1 night in Feb 2024

10/10 Excellent

calum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024