The Palo Alto Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palo Alto Inn

Terrace/patio
Bathroom sink
Deluxe Room, 1 King Bed, Bathtub (Non Smoking 1 King Room) | Premium bedding, in-room safe, desk, iron/ironing board
In-room business center
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
4238 El Camino Real, Palo Alto, CA, 94306
  • San Antonio Shopping Center
    18 min walk
  • Palo Alto VA Hospital
    6 min drive
  • Stanford University
    6 min drive
  • Palo Alto, CA (PAO-Santa Clara County)
    16 min drive

Room options

Deluxe Room, 1 King Bed, Bathtub (Non Smoking 1 King Room)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Bathtub (Non Smoking 2 Queen Room- Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Non Smoking 1 Queen Room)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Non Smoking 1 Queen Room- Accessible)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Palo Alto Inn

Motel in Palo Alto Orchards
Along with a snack bar/deli, this smoke-free motel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and express check-out. Change of towels is available on request.
The Palo Alto Inn offers 23 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a snack bar/deli. Wireless Internet access is complimentary. This motel offers access to a business center and a meeting room. This business-friendly motel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Palo Alto Inn is a smoke-free property.

Room service is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

The Palo Alto Inn Motel
Days Inn Stanford
Days Inn Stanford Motel
Days Inn Stanford Motel Palo Alto Area
Days Inn Palo Alto Stanford Area Motel
Days Inn Stanford Area Motel
Days Inn Stanford Area
Days Palo Alto Stanford Area
Days Stanford Area
The Palo Alto Inn Palo Alto
The Palo Alto Inn Motel Palo Alto

The Palo Alto Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 742 reviews" "
Rating 8 - Good. 194 out of 742 reviews" "
Rating 6 - Okay. 53 out of 742 reviews" "
Rating 4 - Poor. 29 out of 742 reviews" "
Rating 2 - Terrible. 30 out of 742 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place🌴💕
Stayed 1 night in Aug 2024

10/10 Excellent

Xia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person is very friendly. Parking is free. We stayed for one night and enjoyed it.
Stayed 1 night in Aug 2024

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful !
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend!
Very clean, updated, and with special touches to improve aesthetics and comfort. Very kind staff and easy check-in and out. Room is on the smaller side, but was not lacking for anything.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable
Very welcoming and enjoyable stay. The free water was a nice touch. I will definitely stay here again when in Palo Alto.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back. Friendly, clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful
Stayed 4 nights in Jul 2024

6/10 Okay

Melanie

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Sathyanarayan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Pretty basic a bit steep for what you get
Stayed 1 night in Jul 2024

8/10 Good

Masao

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Deepak, South San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy place to stay and staff are very friendly
Stayed 1 night in Jul 2024

6/10 Okay

Judith

Liked: Cleanliness, room comfort
Cute but needs some IT attention
The Palo Alto inn is charming and convenient. We were disappointed that the alarm was set at 5:53 am and because of the way it was hooked up, we could not disconnect it. The TV only played one station. If these "IT" things were fixed, it would have been a wonderful stay. There was no one at the office when we left (early of course!) to explain the issues so I do so here.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruslan, Moscow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a couple of times, really enjoyed it. Even though the property is a bit old, you can tell it is very well maintained and cleaned. The staff is friendly and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in great Los Altos location.
What a gem this hotel is!! My brother and I stayed in side by side rooms for two nights while celebrating the 4th of July with family and friends. The staff was so friendly and helpful with everything. My room was wonderfully updated with wireless charger bedside. Quiet. Comfortable. Amenities excellent! Definitely would highly recommend. Great location to our favorite restaurants too!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent condition!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanes and Ouiet
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
This is the second time we have stayed at this little gem. Front desk staff could not be more welcoming. Always very friendly and professional. The rooms are perfect for an easy overnight stay with easy access to restaurants, shopping, and the airport.
Stayed 1 night in Jun 2024

10/10 Excellent

laura

Stayed 1 night in Jun 2024

8/10 Good

SUSAN, Arroyo Grande

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and all of the amenities in the room. Our one issue was with traffic noise. We were at the front of the property, so I guess that contributed to the problem.
Stayed 1 night in Jun 2024

6/10 Okay

lisa

Business traveler
Disliked: Cleanliness, staff & service
Customer service
I emailed through the Hotels.com app to let them know I would be flying in late. I received a kind acknowledgement. Unfortunately when I looked at my phone when I landed, I had several emails and voicemails notifying my that they tried my credit card and it declined so therefore they could give away my room. Mark was rude and condescending when I tried to remind him that I would be there shortly and according to the app, I would Pay at Property. Additionally when I asked him to rerun the card, he was annoyed. But a funny thing happened - my card went through just fine. No apology. Nothing. The property is cute. the bathroom smelled of mildew. The location is good. The clocks in the room were all different times. Old coffee maker. Just beware of the poor customer service from him.
Stayed 1 night in Jun 2024