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Hotel Castro

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castro

Single Room | Minibar, desk, blackout drapes, free WiFi
Lobby
Interior
Front of property
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
QD. 103 SUL ( ACSO-I ) RUA SO-5, CJ.04 LT.19 Nº 24, Centro, Palmas, Tocantins, 77015-018
  • Memorial Coluna Prestes
    11 min walk
  • Shopping Palmas Mall
    12 min walk
  • Araguaia Palace
    13 min walk
  • Palmas (PMW-Brigadeiro Lysias Rodrigues)
    28 min drive

Room options

View all photos for Single Room

Single Room | Minibar, desk, blackout drapes, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, desk, blackout drapes, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, desk, blackout drapes, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, blackout drapes, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, blackout drapes, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

Ibis Palmas Avenida JK

Pet friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (283)
The price is $51
per night
$54 total
includes taxes & fees
Dec 9 - Dec 10
Ibis Palmas Avenida JK

About this property

Hotel Castro

Hotel in Plano Diretor Sul
This smoke-free hotel features a business center, a meeting room, and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hotel Castro offers 63 air-conditioned accommodations with minibars and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in July 2016.

Hotel Castro is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Castro Palmas
Castro Palmas
Hotel Castro Hotel
Hotel Castro Palmas
Hotel Castro Hotel Palmas

Hotel Castro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 108 reviews" "
Rating 8 - Good. 38 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
A hospedagem atende às condições necessárias. Eu achei satisfatório. Café da manhã simples.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kallil

Stayed 1 night in Aug 2024

10/10 Excellent

Glaucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ingrid

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jul 2024

8/10 Good

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor custo benefício
Por do sol rio Tocantins da janela do quarto, café da manhã farto e com várias opções, limpo , boa localização e funcionários sempre muito gentis e prestativos
Stayed 2 nights in Jul 2024

10/10 Excellent

Érika Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 6 nights in Jul 2024

10/10 Excellent

Juliana

Stayed 1 night in Jul 2024

10/10 Excellent

Ananka

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima hospedagem
Achei um bom custo benefício, cama confortável, bom café da manhã, funcionários cordiais e limpeza excelente.
Stayed 1 night in Jun 2024

8/10 Good

Alexandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom mas poderia ser melhor no atendimento
Achei que fosse melhor. Me cobraram até um travesseiro a parte. Hotel é limpo e organizado, porém no atendimento deixa a desejar.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jackson

Stayed 1 night in Jul 2024

8/10 Good

JEFFERSON MARMENTINI

Stayed 1 night in Jun 2024

10/10 Excellent

Geiziane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Fabricio

Stayed 1 night in Apr 2024

8/10 Good

DIOGO

Stayed 1 night in Mar 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Funcionários muito atenciosos e educados.
Stayed 1 night in Aug 2023

10/10 Excellent

Larissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alguns pontos a melhorar
Nos hospedamos minha mãe e eu do dia 17/08/2023 para 18/08/2023, os funcionários do dia 17/08 realmente precisam melhorar o atendimento. Já o funcionário da noite do dia 17/08 foi excelente e os do dia 18/08 foram perfeitos. Super simpáticos e atenciosos. Hotel no geral muito bom, limpo. Cafe da manhã bem gostoso. Achei barulhento, os vizinhos de quarto chegaram falando muito alto, crianças correndo, minha mae tava cirurgiada. Parece que o hotel não controla muito essas questões.
Stayed 1 night in Aug 2023

6/10 Okay

Breno

Business traveler
Liked: Staff & service
Eu não gostei. Não significa que seja ruim.
Eu não gostei. Não significa que seja ruim. Estranho, antigo, escuta-se o barulho do corredor, do quarto ao lado. O banheiro não abria a porta inteira porque tinha uma “mini-pia” que impedia a abertura da porta. Atendimento da recepção muito bom, com muita presteza. Não tomei café da manhã e não posso falar dele.
Stayed 1 night in Feb 2023

8/10 Good

Ravel

Liked: Cleanliness, staff & service, property conditions & facilities
Traga um travesseiro
O hotel é bem limpo, o chuveiro apesar de ser elétrico, funciona muito bem, cafe da manhã justo pelo preço da estada. A cama é boa, mas o travesseiro mais parece um guardanapo de tão fino. Não voltaria por este motivo, o pouco que consegui dormir, dormi mal pelo travesseiro.
Stayed 1 night in Feb 2023

10/10 Excellent

Sueli

Stayed 1 night in Nov 2022

6/10 Okay

Rodrigo Ferreira

Stayed 2 nights in Jul 2022

8/10 Good

CLAYTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom Hotel para se hospedar
Ótimo. Bom café da manhã e ótimas acomodações.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Quarto sujo
Infelizmente, o quarto em que fiquei hospedado estava extremamente sujo e, para piorar, não houve serviço de limpeza em nenhum dia. Existiam formigas e aranhas no quarto, além de as paredes estarem sujas. Havia ainda insetos presos em teias de aranha. A falta de limpeza tornou a hospedagem decepcionante.
Stayed 3 nights in May 2022