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Hotel Saratoga

4.5 star property

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Photo gallery for Hotel Saratoga

1 bedroom, premium bedding, minibar, in-room safe
2 outdoor pools, pool umbrellas, sun loungers
Executive Suite | Living area | Flat-screen TV
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
Paseo de Mallorca, 6, Palma de Mallorca, Mallorca, 7012
  • Cathedral of Santa Maria of Palma
    ‪9 min walk‬
  • Plaza Mayor de Palma
    ‪11 min walk‬
  • Port of Palma de Mallorca
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos + 2 niños)

1 bedroom, premium bedding, minibar, in-room safe

Design Suite (2 adultos + 2 niños)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite

1 bedroom, premium bedding, minibar, in-room safe

Design Suite

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (3 adultos)

1 bedroom, premium bedding, minibar, in-room safe

Design Suite (3 adultos)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos +1 niño)

1 bedroom, premium bedding, minibar, in-room safe

Design Suite (2 adultos +1 niño)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (3 adultos + 1 niños)

1 bedroom, premium bedding, minibar, in-room safe

Design Suite (3 adultos + 1 niños)

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 adultos + 2 niños)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (2 adultos + 2 niños)

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Classic Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (3 Adultos)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (3 Adultos)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adultos + 1 niño)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (2 adultos + 1 niño)

  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Saratoga

4.5-star hotel in Palma de Mallorca Old Town
2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hotel Saratoga offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Hotel Saratoga features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 1399 square feet (130 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, a library, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Saratoga is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Blue Jazz Club - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Gastrobar Saratoga - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 16.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19.80 for adults and EUR 9.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Jazz Club
  • Gastrobar Saratoga

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (1,399 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.8 for adults and EUR 9.9 for children
  • Covered self parking fee: EUR 16.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Saratoga Palma de Mallorca
Saratoga Palma de Mallorca
Hotel Saratoga Hotel
Hotel Saratoga Palma de Mallorca
Hotel Saratoga Hotel Palma de Mallorca

Hotel Saratoga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the heart of Palma

Lovely hotel in the heart of Palma. Excellent location of shop, bars and restaurants and within walking distance of the old town, Cathederal, harbour and a great childrens play area just across the road. Room was spacious and very clean, with everything you needed. Pools were small but as the hotel seemed fairly quiet, never too busy. Heated pool and sauna were a great bonus, given we stayed in February. Gastro bar next door was a lovely addition and outside seating area was nice during the evening. Stunning views from the rooftop. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Moragh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very central for shops, transport and eating out. The staff were pleasant and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful spacious rooms and lobby areas, great choice of food for breakfast.
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart hotel, staff pleasant, bed very comfortable . At the edge of the historic centre
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine’s weekend in Palma.

Great choice. Central location, underground parking. Must be pre booked parking slot and small surcharge. Well worth every penny.
Stayed 1 night in Feb 2025

10/10 Excellent

Roumiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Phawan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience and stay

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Mallorca. Centrally located to everything in Palma. The staff is extremely friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle Angelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive. You can see gorgeous sights of Palma from the roof top. Convenient location.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great staff and facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Stayed 14 nights in Dec 2024

10/10 Excellent

Sue-Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 3 nights in Dec 2024

10/10 Excellent

angela

Stayed 2 nights in Nov 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Had everything we needed and very pleasant staff, great pools and views from roof top. Will be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristinna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully attentive staff. Great location and facilities.
Stayed 7 nights in Dec 2024

6/10 Okay

Ka Lok Jimmy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The comfort room is okay in size but the sewer down pipe is boxed in the corner of the room, so anytime (particularly in the middle of the night) someone upstairs flushes, it makes a rumble in the room, really disturbing to my sleep. Additionally, there is a stench in the room, either from the blocked drain or failed trap. I wish I complained while I was there.
Stayed 2 nights in Dec 2024

6/10 Okay

eduardo

Traveled with family
Liked: Staff & service
Bad pillows, noisy, they no longer have life music at the rooftop. Parking here is a nightmare.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay booked while in airport last minute everything perfect would definitely recommend this hotel and would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, knowledgeable and always ready and happy to assist with questions ranging from places of interest to visit to restaurant recommendations to how to get from A to B, etc.
Stayed 8 nights in Nov 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024