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Hotel Basílica

4.0 star property

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Restaurant
1 bedroom, premium bedding, down comforters, memory foam beds
Duplex (Suite duplex) | Living room | Smart TV
Courtyard
1 bedroom, premium bedding, down comforters, memory foam beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carrer de Can Troncoso 3, Palma de Mallorca, Illes Balears, 07001
  • Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Passeig del Born
    ‪8 min walk‬
  • Port of Palma de Mallorca
    ‪9 min drive‬
  • Palma de Mallorca (PMI)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, City View

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Double Room, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex (Suite duplex)

Duplex (Suite duplex) | Living room | Smart TV

Duplex (Suite duplex)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Terrace

Terrace/patio

Standard Double Room, Terrace

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Basílica

4-star hotel in Palma de Mallorca Old Town
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and a seasonal outdoor pool.
Hotel Basílica offers 38 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 344 square feet (32 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Palma de Mallorca hotel also offers a seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance.

Hotel Basílica has designated areas for smoking (fines may apply for smoking in non-smoking areas).

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Basílica has a restaurant on site.

Languages

English, French, German, Italian, Romanian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Basílica Hotel
Hotel Basílica Palma de Mallorca
Hotel Basílica Hotel Palma de Mallorca

Hotel Basílica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 467 out of 524 reviews
Rating 8 - Good. 53 out of 524 reviews
Rating 6 - Okay. 3 out of 524 reviews
Rating 4 - Poor. 0 out of 524 reviews
Rating 2 - Terrible. 1 out of 524 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a lovely stay, with friendly staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Simona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in an excellent location, great staff and facility
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

A wonderful, beautifully designed hotel in a great location. The room was spacious and comfortable. The staff were welcoming, helpful and went above and beyond. The breakfast was lovely and had a great choice. Nice roof terrace with view of Palma and pool. Thank you for the kind birthday treat too!
Stayed 3 nights in Feb 2025

10/10 Excellent

Hengameh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 👌 Amazing service and breakfast.
Stayed 12 nights in Feb 2025

10/10 Excellent

CANH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Old Town. Lovely boutique rooms. Nice bar and inner courtyard area. Breakfast if you need it. Staff exceptional, so helpful and welcoming. Stayed here on several occasions. Will be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

CHRISTINE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with super friendly staff hotel is spotless a beautiful place to stay in a fantastic location with easy access to restaurants within a walkable distance a real gem of a hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Yanran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

devoja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with lovely staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable hotel and amazing staff. I’ve stayed at a few of the premium hotels in the old town and this is right up there with the best. Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Sogol

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience. Staff are friendly and professional, and very helpful. I was greeted with a smile and the excellent service lasted throughout my stay. Special thanks to Miguel! Looking forward to returning!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Basílica in Palma de Mallorca is a true gem. Its central location, just steps from the cathedral and old town, makes it perfect for exploring the city. The rooms are stylish, comfortable, and impeccably clean, and the service is outstanding—friendly, attentive, and always helpful. With its modern amenities and warm, welcoming atmosphere, this hotel offers an exceptional stay. Highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Wonderful hotel. Top notch design and upkeep. Nothing lacking. Great staff, especially Blanca. Attentive and helpful staff everyone. Location was in the middle of the old town, gothic buildings everywhere. Absolutely enchanting. Numerous restaurants around the hotel, each with quality dishes. Within walking distance to main attractions. Sorry to leave the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kowalski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Higly recomended

Lovely service, very nice interior, great location, amazing experience :))
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff 😊
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful and fun staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Suman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Basilica is an exceptional hotel. What makes it so is everyone that work there. It really deserves all the accolades it gets. I can’t recommend this lovely place highly enough.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dena

Stayed 4 nights in Sep 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel. Great central location in Palma Old Town. All city areas easily accessible by foot. Hotel staff very friendly, helpful and welcoming.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a wonderful location in the old center of Palma. Super clean, lovely staff and really nice rooftop & breakfast. Highly recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing little gem located right in the old town of Palma! When we arrived stressed and tired from our long flight stepping into hotel Basílica was like a wonderful welcome home. From the beautiful building, sparkling cava to the fabulous staff, we felt instantly relaxed and pampered. Great room on the 4th floor with a cosy attic feel and luxury toiletries and a welcome bottle of ice cold Cava. One flight of stairs to the stunning roof top plunge pool with amazing views over the old town right to the harbour! Loved the honesty bar and the what’s app quick and efficient ordering system. All staff at the hotel were nothing short of wonderful with a special mention to Javier and the lovely, can’t do enough for you, Blanca, we will miss you. We stayed at Hotel Basílica for four fantastic days and cannot recommend highly enough😍 Thank you for making our first stay in Mallorca absolutely amazing
Stayed 4 nights in Sep 2024