10/10 Excellent
Mignon
Mar 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good option for BNP Paribas Open
I traveled to Palm Springs to attend the BNP Paribas Open. I chose Embassy Suites because they advertised a shuttle for drop off/pick up from BNP Paribas. And indeed there was - a big commuter bus that ran on time and frequently between the hotel and the tennis center. At one point, when it rained, a driver returned to pick us up at an off time! The hotel staff also printed the schedule of play somtimes the night before, which was quite helpful when trying to decide what matches to see the next day! The hotel was convenient, clean, and the staff very friendly. Elida, Isiah and Henry were stand outs!! The cleaning staff kept the room clean when I asked for it. The pool was nice (plenty of chairs, towels, and a hot tub!), but could have done without the country music playing on the radio. The room was spacious and I really appreciated the mini-fridge and microwave (at no extra charge). They also offer a made-to-order breakfast (omelets, scrambled eggs, b'fast meats, fruits, oatmeal, bagels, juice, pastries, and good coffee). I was able to take some food to the tennis center to save money on lunch. And also appreciated the happy hour - two free drinks and light snacks. I'd pass on the other food though. There are restaurants within walking distance that are good. Overall, I would definitely stay here again. Recommend taking an Uber from the airport - a cab was over $100 after tip. Reserve an Uber to meet you when you land and to take you back - much cheaper.
Mignon
Stayed 6 nights in Mar 2025