Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
Exterior
Bar (on property)
Reception
1 bedroom, premium bedding, in-room safe, desk

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪16 min walk‬
  • Vintage Club
    ‪18 min walk‬
  • The Gardens on El Paseo
    ‪2 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪12 min drive‬

Room options

King Suite Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Palm Desert

3.5-star Palm Desert hotel close to Living Desert Zoo and Gardens
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Full breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a spa tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Palm Desert provides outdoor tennis courts, a spa tub, and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9752 square feet (906 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Palm Desert is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 6 outdoor tennis courts
  • Gym
  • Outdoor pool
  • Spa tub
  • Tennis lessons

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.6
Rating 10 - Excellent. 394 out of 1382 reviews
Rating 8 - Good. 269 out of 1382 reviews
Rating 6 - Okay. 283 out of 1382 reviews
Rating 4 - Poor. 209 out of 1382 reviews
Rating 2 - Terrible. 227 out of 1382 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk,welcomed us even our service dog.We felt right at home.All the workers in the breakfast area were helpful.
Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Esmeralda

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Meh
Low score since the WiFi isn’t “free” and you have to pay for parking every night. You have to sell your data signing up to their Hilton rewards membership in exchange for a ridiculously low slow speed connection. You’ll be charged for regular speeds. The beds and sheets were comfortable but the room was outdated and not a premium experience. Wouldn’t stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seriously, the most comfortable bed I’ve ever slept in in a hotel! Very clean and the hospitality was great.
Stayed 1 night in Nov 2024

6/10 Okay

Johanna

Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Omelettes were awesome! Pool area is great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tatiana

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room was not clean, AC didn’t work, door hinge was off of the door, sink had a leak, there was some other things. Was promised better room next day no one knew anything about it. Only good thing was a refund.
Stayed 1 night in Oct 2024

2/10 Terrible

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Silvana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Dump
Stayed 4 nights in Aug 2024

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money
We got there at 330, however didn’t get rooms till almost 5. We get to our room finally and it smelled bad. Very moldy. The room are 1980’s They are in desperate need to be upgraded. The bathroom was extremely small , even smaller than a cruise ship. The bed was all lumpy like the mattress was 25 or 30 years old The couch, whistle old and greasy, if you said you almost to the floor Adjust the air and turn it down. It’s extremely warm in there. The toilet paper holder kept falling off the wall. Motel six is definitely an upgrade. I wouldn’t recommend this hotel to anybody and simple words. It’s a dump.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Average for the price.
Only one front desk person checking guests in. The line was 6 guests deep. Took over 20 minutes to get checked in and we were first in line. No bedding in the closet for the pull out couch. The shade on the bedroom window was off the track. Sheets and pillows were comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Pamela, Encinitas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I appreciate the complimentary morning & evening food and drinks. The pool was pretty cold, but that can be subjective. Our double-queen bedroom had small table with a phone between the beds. However, there wasn't a lamp ( which typically includes a phone charging port) and no clock The all outlet behind the table would not connect with my charger plug enough to transmit power to my phone. So I had to find a working outlet (by the sink), which made it difficult to check the time or turn off my alarm. A minor inconvenience to the average person, however Parkinson’s Disease renders me unable to walk first thing in the morning. Other than that, it was a pleasant stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Cristin

Kg
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok stay
The bathroom needed maintenance the shower leaked, soap scrum on the shower, the bottom of the bathroom door was rooted. Maybe not go there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Place to stay
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Renzo, Torrance

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael, Rancho Mirage

Stayed 3 nights in Oct 2024