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Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
1 bedroom, premium bedding, in-room safe, desk
Lobby
Exterior
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪15 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for King Suite Non Smoking

55-inch flat-screen TV with cable channels, TV

King Suite Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (2 Room SQ FT 645)

55-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

55-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

55-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

55-inch flat-screen TV with cable channels, TV

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton Palm Desert

3.5-star Palm Desert hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Weekday breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Embassy Suites by Hilton Palm Desert provides outdoor tennis courts, a hot tub, and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 9752 square feet (906 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Palm Desert is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 24-hour gym
  • 6 outdoor tennis courts
  • Hot tub
  • Outdoor pool
  • Tennis lessons

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.8
Rating 10 - Excellent. 432 out of 1446 reviews
Rating 8 - Good. 283 out of 1446 reviews
Rating 6 - Okay. 291 out of 1446 reviews
Rating 4 - Poor. 212 out of 1446 reviews
Rating 2 - Terrible. 228 out of 1446 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I got there I was greeted nicely and they were able to accommodate me with an early check-in. Then I had an early meeting on check out day and was again given a late check out. The breakfast was included and there was an evening drinks (2) at the bar and some lite hors derve
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer, Lakewood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are friendly. Made our stay easier and fun.
Stayed 3 nights in Feb 2025

2/10 Terrible

Christine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard area is nice, breakfast, happy hour are all good features. The staff we dealt with was excellent. The property is starting to show its age. It was clean but some updating starting to be needed. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Arlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was just what we needed for our stay
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast such a variety. Very clean hotel. Everyone super friendly. Great value. The pullout couch I only recommend for lightweight children, as an adult you can feel the springs :-)
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Stayed 1 night in Feb 2025

2/10 Terrible

Janine

Stayed 2 nights in Feb 2025

6/10 Okay

Ronald

Traveled with partner
Disliked: Cleanliness
I would rate the Hotel lower except for the exceptional breakfast and they allowed early check in. The room smelled like a smokers room with an attempt at cleaning. There was no shower curtain and no shampoo. Room is showing wear...ready for renovation.
Stayed 1 night in Feb 2025

4/10 Poor

Brittany

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel really needs a renovation. We had the best room in the hotel and still felt dirty and had an odor in the cabinets. The couch had cigarette burns and was filthy. The extra sheets in the closet were dirty.
Stayed 3 nights in Jan 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel experience
Stayed 3 nights in Jan 2025

2/10 Terrible

Meredith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several Embassy Suites and this one was by far the worst! The room was dirty, smelled AWFUL, visible stains on carpet, couch, walls.....everything. The microwave didn't work, nor did the mini-fridge, or the on site washer/dryer. A woman I spoke with about my grievances was less than helpful. She claimed to have "made notes" but upon checking out she never did. Overall, we did not feel safe staying here and would NEVER recommend this hotel. Do not book!
Stayed 3 nights in Jan 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

2/10 Terrible

amy

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible room

The room was not clean and seemed to be under construction. I set the air to cone on and all it did was run and not cool the room. The room smelled and linens were stained. The check in person was not friendly. The happy hour was good and the bartender Kenny was very friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Hannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful space, great selection of workout equipment in the fitness center, made-to-order omelettes for breakfast were delicious, and the snacks provided during evening reception were fresh and tasty. Our air conditioning unit did NOT keep our room cool, and the window only opened 4 inches so it was hard to keep our room a comfortable temperature.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
I really like the happy hour (2 free drinks) with the manager. Breakfast was awesome and the pickleball classes in the back of the hotel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Eric

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort

It was nice

Everything was fine, except the HVAC system is antiquated. The room is rather warm and I had to call the desk to have an engineer come and change valves over in the HVAC system. He never actually got cool enough for me however, luckily it was a cool night. I shut the fan off and could sleep by the way the fan was very loud. Other than that all the employees were great. The place was clean and fine. I only wish the HVAC system was not so loud because I’m a light sleeper.
Stayed 1 night in Jan 2025

2/10 Terrible

Joey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nope. Don’t do it.

The hotel is completely outdated. The posted photos must be from 20 years ago at least. Our room had no curtains. Then we were moved to another room that had burns in the furniture and lord knows what type of stains on the sofa and carpet. Very noisy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the young lady that work the swing shift. I forgot her name but she was amazing. Her smile brighten the lobby.
Stayed 1 night in Jan 2025

6/10 Okay

Katrina

Disliked: Staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

Paora

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2025