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Palm Desert Suites

2.0 star property

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Photo gallery for Palm Desert Suites

2 outdoor pools
Full-size fridge, microwave, oven, stovetop
Luxury Suite | 1 bedroom, desk, blackout drapes, free WiFi
Shower, towels, toilet paper
Luxury Suite | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Laundry
  • Pet friendly

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪8 min walk‬
  • McCallum Theatre
    ‪3 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, desk, blackout drapes, free WiFi

Luxury Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen, Pool View

Full-size fridge, microwave, oven, stovetop

Studio Suite, Kitchen, Pool View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot Tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2860)
$114 nightly
The price is $114 total
includes taxes & fees
Indian Wells Resort Hotel

About this property

Palm Desert Suites

Palm Desert hotel walkable to El Paseo Shopping District
Along with 2 outdoor pools, this smoke-free hotel has a hot tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include gas grills. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to balconies or patios. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Desert Suites features 2 outdoor swimming pools and a hot tub. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers barbecue grills, laundry facilities, and discounted use of a nearby fitness facility. Complimentary self parking is available on site. A total renovation of this property was completed in October 2024.

Palm Desert Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 2 floors
  • 7 buildings
  • Art Deco architecture
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 146 out of 289 reviews
Rating 8 - Good. 51 out of 289 reviews
Rating 6 - Okay. 33 out of 289 reviews
Rating 4 - Poor. 36 out of 289 reviews
Rating 2 - Terrible. 23 out of 289 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lynn

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff. Really enjoyed my stay and will return!
Stayed 3 nights in Mar 2025

2/10 Terrible

Brian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bait and switch. Our room was not at all like the one pictured in your app. Door deadbolt did not work, sliding glass door latch did not work it had a wood dowel that did not fit in slot to lock door. Pine sol smell was overpowering. No flooring just sealed bare concrete and a filthy rug. We only stayed one night and left for other accommodations with no refund for the other two nights.
Stayed 3 nights in Mar 2025

6/10 Okay

bonnie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kim and employees were very good but our unit was old not really that clean and needed some supplies! No real utensils to cook or prepare. Small frig and no ice until last day! In all fairness we were there to watch tennis at Indian Wells but I would not stay again! I think we got an inferior room because I went through Expedia! Maybe booking directly would have gotten us a better room. Location is good!
Stayed 3 nights in Mar 2025

4/10 Poor

Kristin

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not bad but interesting

Palm Desert Suites was an interesting stay. My husband and I stayed last week for two nights while visiting palm desert. Upon arrival, there was no front desk or check in. We called a number and left a message in about 5-7 minutes, the owner came to our car and checked showed us our room/gave us our one key. She was very nice and helpful. She walked into our room with us and looked if we had towels, we did not and stated that they would be there in 15 minutes. We did not see the worker after about 30 minutes and had to leave to our engagement. The next day, we left in the morning and came back in the evening. When we came back, our room had been entered, there were towels left and the bed was striped and made. This was strange simply because they were in our room without our knowledge with our stuff present. The bathroom shower was very dirty and there was a used bar of soap in the shower. There was no shampoo, condition or body soap provided. Overall, if I had to stay here again, I would but I would not necessarily recommend it either.
Stayed 2 nights in Mar 2025

8/10 Good

Robert, Seattle

Stayed 7 nights in Feb 2025

2/10 Terrible

Frank or Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lies, lies, lies

My family and I decided to stay at Palm Desert Suites based on the reviews from Hotels.com. The check in process was very different than anything we have experienced before. We received a text message letting us know our room would be ready after 4pm. We arrived and followed the instructions to park by the flagpole. Weird, do they not have a loddy? A lady came up to our car, which freaked out my wife and daughter. It was a long day so after inspecting the room (E33), we tried to watch TV and relax. After looking around we noticed a lot of things inconsistent and wrong with the room. Trying to make the best of it we went to bed and we woke the next day and my wife’s back was killing her. We notified the property that we wouldn’t be staying the 2nd night, see pics of the texts messages back and forth with the property. No refund has been issued and hotels.com wasn’t much of a help either. No refund has been issued, this property does not keep their word.
Stayed 2 nights in Feb 2025

2/10 Terrible

Hugh

Traveled with partner
Disliked: Property conditions & facilities
This property was really misrepresented. It’s a full bed, which is very small for two people. There is no bathmat. The furniture is minimal. It has one pillow for two people. Television is very small. No lotion or amenities in the bathroom. One small bar of soap.
Stayed 1 night in Mar 2025

2/10 Terrible

Vincent, RICHMOND

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were zero trash receptacles. The Mini Split made a terrible noise. The curtains were not wide enough for the window size, The microwave didn’t work. The door to the bathroom was hung incorrectly so that when you opened the door, the door knob hit the step-down walk-in shower door. There was no sink stopper in one of the two vanity sinks. The second vanity sink’s sink-stopper was full of hair and crud. It was disgusting. The smoke detector’s light was so bright we had to cover it with a shirt. The standard sized refrigerator was installed flush against a wall on the left side and cabinetry and the stove on the right side. with the doors opening from the left. The shower wasn’t clean. The sheets were colonist fabric and had quite obviously just come out of the package due to all the fold lines still visible. There were two pillows, one in a pillowcase, the other in a sham with no pillowcase.
Stayed 1 night in Feb 2025

4/10 Poor

Laura

Cockroaches

Room def needs to be upgraded. Whoever did the work on the hotel did a horrible job. Then to top it off I saw cockroaches in the bathroom on the day we left. The lady that checked me in was very nice but then there was some maintence guy there the next day yelling at her outside our room. I say pay a little extra and stay somewhere else.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the stay was great! The only complaints I have are, I was not aware that there wasn't going to be soap/shampoo in the showers. That's on me, I just went to Albertsons nearby in the morning and grabbed what I needed - no big deal. The other thing was the water temperature in the shower fluctuated like crazy. It'd go from being almost too cold to way too hot every 30 seconds. But other than that the room was very nice and clean, couldn't have asked for much more.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen, Monterey

Liked: Cleanliness, property conditions & facilities
Fun clean easy spot to stay in Indian wells.
Stayed 4 nights in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little bewildering, primarily due to me having missed a text message while driving to the property. While searching for usual signs of a check-in or reception area, I luckily encountered a helpful staff member outside the property who alerted me to the text message which contained the various codes for access to room etc. After that, everything went well - with clean, spacious room and lots of dining/shopping options within a very short drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Good experience large room with tables and chairs
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Just when we should have received the info for how to get into the apt., we were hacked and emails were blocked. Drove to Palm Desert Sunday afternoon and no hotel, no hotel desk. Telephoned and took about 40 minutes to get a call back. Once we got the bldg. and unit number with lock code, all was great. Fab apt., facing pool, upstairs, #5. Just lovely. But, initially, what a goat rope of frustration and anxiety! But, would rent again. Absolutely, w/o a hack, tho!
Stayed 2 nights in Feb 2025

8/10 Good

Jenniffer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give this one a look

If you would like to have a kitchenette and pretty large room, this is a good option. I did not have an updated room, but the bed was comfortable, the kitchen worked and the water in the shower was hot and powerful. Bring all the specialized kitchen gear you may need, because it is very limited. The TV is a wee bit small and you do not have daily maid service. On the plus side, you can walk to the outdoor shopping center, a Sprouts market is close by and the neighbor is safe. I would stay here again (and I would probably be visually happier in one of the updated rooms). Again, not a bad option especially for the price that was amazing in comparison to the other hotels nearby.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate service from Kim. Thanks for the extra pillows!
Stayed 2 nights in Feb 2025

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Niloofar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and properly renovated. Everything you needed was available. The suit is smaller really good. It was easy to park near the suit and They were kind and responsive. I loved the suit and I will go there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was large, the bed was comfortable, and the location was great. When we arrived, there wasn't any soap for the shower; there were only two small towels (no bath towels) and only the partially used TP on the roll. We messaged the manager, and those items were supplied quickly. The pool was cold, and the hot tub was colder. We booked for two nights but received a message in error that we were past our checkout time after night one. It was resolved, but due to this mix-up, our key card no longer worked on day two. We reached out, and again, management was helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and everything worked, but would've liked more than two coffee pods and an ice machine or ice tray in the fridge.
Stayed 1 night in Feb 2025

8/10 Good

Elaine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025