4/10 Poor
AMANDA
Traveled with partner
Mar 26, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location of property was amazing because of access to beach. Our "Studio Suite King with Balcony" and the property overall left quite a bit to be desired.
1) Hair on outside of tub upon arrival.
2) Asbestos inside closet on pipe immediately to left behind louvered doors where water heater and AC unit are.
3) Filter on AC unit is disgusting.
4) Heat lamps in bathroom in ceiling - orange one had mold build up inside.
5) Shower / tub combo with frosted glass doors. Water head was orange, faucet control was dated, faucet leaked during shower, caulking around tub dirty and deteriorated. Vanity and sink were the nicest things in the bathroom.
6) Dead roach on floor third day and live roach on ceiling last two days.
7) Overall "dirty" feeling of area - especially beam above sofa, kitchen stove bottom, trim.
8) Furniture was damaged and dated.
9) Arrived to two pillows on the bed and none on the sofa.
10) Disgusting remote with crusted who knows what stuck in the buttons!
11) AC when running at night caused blinds to smack against the sliding glass door and wake us up all night long. (Curtains and blinds, so your guests are not disturbed at night and cannot have the sunlight shining in if they want it dark!)
12. Continental breakfast is defrosted bagels, croissants, muffins and fruit. Along with some cereal and yogurt options - nothing hot except tea, coffee and oatmeal. Breakfast service should start earlier.
13. Pictures are NOTHING like what the place looks like!
AMANDA
Stayed 6 nights in Mar 2025