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Canopy by Hilton West Palm Beach Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Suite, Balcony (3-Room) | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • Palm Beach Atlantic University
    4 min walk
  • Loic Bakery Cafe Bar
    2 min walk
  • Brightline West Palm Beach Station
    13 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    12 min drive

Room options

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

  • 990 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

AKA West Palm

Pool
Spa
Pet friendly
Free WiFi
4.6 out of 5, Wonderful, (459)
The price is $296
per night
$374 total
includes taxes & fees
Jan 9 - Jan 10
AKA West Palm

About this property

Canopy by Hilton West Palm Beach Downtown

4-star hotel in Downtown West Palm Beach
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Canopy by Hilton West Palm Beach Downtown provides a health club and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3069 square feet (285 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, gift shops/newsstands, and a front-desk safe. Parking is available onsite for a surcharge.

Canopy by Hilton West Palm Beach Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Banter Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Treehouse Lounge & Bar - Onsite lobby lounge. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 625 reviews" "
Rating 8 - Good. 99 out of 625 reviews" "
Rating 6 - Okay. 43 out of 625 reviews" "
Rating 4 - Poor. 20 out of 625 reviews" "
Rating 2 - Terrible. 32 out of 625 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
I had originally booked for 1 week but after 2 days I added a further week because the hotel had everything I needed and the quality was very good. I will definitely stay there again next time I visit WPB.
Stayed 7 nights in Sep 2024

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a beautiful spacious suite upon arrival. Nice dinner al fresco at the rooftop restaurant/lounge with beautiful views and gorgeous rooftop pool. The main restaurant is closed for lunch and dinner on Monday. Will definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this amazing hotel
Stayed 1 night in Sep 2024

6/10 Okay

Vanessa

Traveled with partner
Was fine. My floor in the hotel was very dirty though. Walking barefoot my feet were black and full of other textures. I had no choice but to wear shoes the whole time. Also I didn’t appreciate paying $50 for parking. I found that to be quite ridiculous considering your website had a different amount advertised. I just think damn I’m paying $260 a night and parking it’s just outrageous. Your hotel location wise is nice but wasn’t as nice as i expected. Maybe it’s the canopy? I haven’t stayed in one before but I’ll make sure to maybe choose something better next time. Just sidnt seem worth it. But it was fine.
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kurt

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and valet staff were friendly and helpful. Overall, the hotel appeared clean and had a pleasant scent. Our room was mostly tidy, but I noticed the floors could have used a better mopping, and the rug under the bed wasn’t vacuumed. However, the linens and towels looked and smelled fresh. My wife and I felt that the management's execution of their ideas could use some improvement. We arrived on a Saturday afternoon for one night, and we chose this hotel partly because it features two bars/restaurants. Unfortunately, the restaurant near the lobby was closed until dinner, leaving us with only the rooftop bar for cocktails. Although it was only 2 PM and not very busy, the indoor DJ was far too loud for the space, making it impossible to have a conversation. It felt more like a nightclub in Vegas than a relaxing bar, although both bartenders were friendly and welcoming. Our experience was different when we returned for breakfast the next morning, as the bartenders were less inviting. We walked by the pool a few times, but it didn’t look inviting. It was crowded with high-top tables and chairs, while the lounge chairs were cramped together on one side, all occupied. To make the most of our stay, we decided to explore downtown, which is conveniently walkable from the hotel. The hotel also offers a golf cart service to transport guests around the area, which is definitely a highlight.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room (604) was spacious and the two queen beds were comfortable. The air/co worked perfectly. The room had everything we needed, from a safe to an iron and mini fridge. The sliding door for the bathroom didn’t really work - it was too thick and constantly smashed into the sink. The hotel itself is close to the Brightline train station, which we used to arrive in West Palm Beach. The area around the hotel is fine. We have no complaints and would likely stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay if your looking for a chill stay, the room was very modern and beautiful. The staff was attentive and accommodating as well. The only thing I would say is the parking situation was a little tough. In general parking downtown west palm beach is a trip but it would be nice if the hotel included the valet in their prices and told you up front its almost $60 a night.
Stayed 2 nights in Sep 2024

8/10 Good

Llewellyn

Stayed 1 night in Aug 2024

10/10 Excellent

Mildred

Stayed 1 night in Aug 2024

10/10 Excellent

LULU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, nice pool, good food, central location. Nothing to complain about
Stayed 9 nights in Aug 2024

10/10 Excellent

Rosemary, levittown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Aug 2024

10/10 Excellent

Shukri, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, clean, great service, and a awesome rooftop pool!
Stayed 6 nights in Aug 2024

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and nice, showcased many special and provided nice input in places to see and things to do, will come back here
Stayed 1 night in Aug 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Stayed 3 nights in Aug 2024

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A.
Stayed 2 nights in Aug 2024

10/10 Excellent

insang

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place close to convention center
Stayed 6 nights in Aug 2024

10/10 Excellent

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! It was everything I wanted and more. Canopy will be seeing me again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop restaurant and rooms.
Stayed 1 night in Jun 2024