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Grand Hotel Piazza Borsa

4.0 star property

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Photo gallery for Grand Hotel Piazza Borsa

Interior entrance
Creator video
Interior
Courtyard
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service
$342
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Via dei Cartari 18, Palermo, PA, 90133
  • Via Vittorio Emanuele
    ‪2 min walk‬
  • Teatro Massimo
    ‪10 min walk‬
  • Palermo Harbour
    ‪5 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

View all photos for Executive Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Executive Double or Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Single Room

Premium bedding, down comforters, minibar, in-room safe

Executive Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

View from room

Economy Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 32-inch LCD TV with satellite channels, TV, pay movies

Presidential Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About this property

Grand Hotel Piazza Borsa

4-star hotel in Palermo Historical Center
This hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking.
Grand Hotel Piazza Borsa offers 127 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets. This Palermo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centro Aloe Spa. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hotel Piazza Borsa features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1001 square feet (93 square meters) include conference space. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Hotel Piazza Borsa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kemonia - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered valet parking on site (EUR 18 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kemonia

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1574
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Uncovered valet parking fee: EUR 18.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT082053A19IJS2FHR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Piazza Borsa
Grand Hotel Piazza Borsa Palermo
Grand Piazza Borsa
Grand Piazza Borsa Palermo
Piazza Borsa Grand Hotel
Grand Hotel Piazza Borsa Palermo, Sicily
Grand Hotel Piazza Borsa Palermo Sicily
Grand Hotel Piazza Borsa Hotel
Grand Hotel Piazza Borsa Palermo
Grand Hotel Piazza Borsa Hotel Palermo

Grand Hotel Piazza Borsa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 843 reviews
Rating 8 - Good. 246 out of 843 reviews
Rating 6 - Okay. 67 out of 843 reviews
Rating 4 - Poor. 26 out of 843 reviews
Rating 2 - Terrible. 13 out of 843 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, room comfort
Concierge wasn’t paying attention to what we wanted in a restaurant and area to visit
Stayed 2 nights in May 2025

10/10 Excellent

Carmencita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, amenities, and staff:) particularly housekeeping and dinning/bar. Experiend Spa- Valentina is exceptional!
Stayed 6 nights in May 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, very roomy deluxe room. Freindly, helpful staff. Wonderful restaurant and decorated lounge area.
Stayed 2 nights in May 2025

10/10 Excellent

John, Queens

Traveled with family
Liked: Cleanliness, amenities
Excellent hotel, wonder accommodation and most helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 1 night in May 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Zhiqun, West Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Apr 2025

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, staff very nice and courteous. The only problem no hair dryer for women, the one there was not to dry hair. Restaurant was very good, Enjoyed our stay there.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Newbury Park

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic building. Beautifully restored. Super attentive staff. Well-apointed rooms, lobby, restaurant area, etc.
Stayed 5 nights in Apr 2025

6/10 Okay

Glenn, Bognor Regis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in ridiculous and stressful and not professional. The responsibility is with management and staff and not the client to sort out the issues. Disappointing. Not even on offered a complimentary drink. I got a kind of an apology......but
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice time.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given that it was my first time to Palermo, I didn't know what to expect regarding our accommodations at the Grand Hotel Piazza Borsa. Upon entering the lobby, we knew it was going to be indeed "grand" and live up to its name. The staff was both helpful and friendly and our deluxe double rooms were much larger than one normally encounters in Europe. The hotel is perfectly situated in an area where everything is convenient - from restaurants and bars to shopping and major local attractions. We had a minor maintenance issue during our stay, but it was promptly repaired as soon as we alerted the front desk. More importantly though, this is a hotel where the staff is willing to go above and beyond. When we encountered an issue with our rental car while parking to check in, the hotel General Manager Signore Tintori personally intervened on our behalf, especially valuable since none of us spoke Italian. He quickly diffused the situation and alleviated a problem that could have escalated. He even took the time to follow up the next day to ensure everything was in good order. We couldn't have managed without his assistance. Without hesitation, we would return to this property when visiting Palermo again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne

Traveled with group
Very centrally located. Clean and comfortable accommodation.
Stayed 5 nights in Mar 2025

6/10 Okay

Richard

Stayed 5 nights in Mar 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the architecture; room; and friendly staff. The robes and slippers were a nice touch!
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn, Bognor Regis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph, Center Moriches

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean excellent condition! Staff very friendly & helpful! Will visit again! Thank you!
Stayed 2 nights in Feb 2025

8/10 Good

GAIL AVA

Traveled with partner
Location was excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

dan, Boise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Neighborhood could use a clean up. Plesant and professional staff! Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

dan, Boise

Liked: Staff & service, property conditions & facilities
Quaint quite. Excellent staff. Delishous foods.
Stayed 3 nights in Jan 2025

8/10 Good

Aaron, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Very quiet. Good location in the old city. Staff was friendly and professional. Good spa treatments. Main complaint is that the food was terrible. Even the coffee was undrinkable. I expect more from a 5 star hotel. We tried room service one day and the toast was burnt, coffe stale, etc. But it's a good choice for a Palermo base camp if you go out to eat.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and accommodating hotel staff

I was on crutches so needed accessibility of wheelchair. It met all those standards and more. It is a very nice hotel with a view of the mountains. Our bed was very comfy. Amazed by the breakfast staff who went out of their way to meet all our needs.
Stayed 3 nights in Dec 2024