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Hotel Nututun Palenque

3.0 star property

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Photo gallery for Hotel Nututun Palenque

Terrace/patio
Exterior
Restaurant
Exterior
Deluxe Suite | In-room safe, laptop workspace, blackout drapes, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Spa
  • Bar
  • Pool
  • Room service

Explore the area

Map
Palenque – Ocosingo Highway Km 3.5, Área de Río Chacamax, Palenque, CHIS, 29960
  • Misol-Ha Waterfalls
    ‪4 min drive‬
  • El Panchán
    ‪5 min drive‬
  • Museo Del Textil
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, laptop workspace, blackout drapes, bed sheets

Deluxe Studio Suite

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, laptop workspace, blackout drapes, bed sheets

Deluxe Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed OR 1 King Bed

View all photos for Comfort Room (Plus)

Comfort Room (Plus) | In-room safe, laptop workspace, blackout drapes, bed sheets

Comfort Room (Plus)

  • 35.6 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, blackout drapes, bed sheets

Superior Room

  • 35.6 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, blackout drapes, bed sheets

Deluxe Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | In-room safe, laptop workspace, blackout drapes, bed sheets

Standard Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Cabin

Standard Cabin | In-room safe, laptop workspace, blackout drapes, bed sheets

Standard Cabin

  • 35.6 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Nututun Palenque

3-star Palenque hotel close to Misol-Ha Waterfalls
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Nututun Palenque offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Business-friendly amenities include safes and phones. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
In addition to a full-service spa, Hotel Nututun Palenque features an outdoor pool and a hot tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include conference space. This family-friendly hotel also offers a children's pool, a terrace, and barbecue grills. Complimentary self parking is available on site.

Hotel Nututun Palenque has designated areas for smoking.

Hotel Nututun Palenque has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,306 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nututun
Hotel Nututun Palenque
Nututun
Nututun Palenque
Hotel Nututun Palenque Hotel
Hotel Nututun Palenque Palenque
Hotel Nututun Palenque Hotel Palenque

Hotel Nututun Palenque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 198 reviews
Rating 8 - Good. 54 out of 198 reviews
Rating 6 - Okay. 25 out of 198 reviews
Rating 4 - Poor. 7 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet location with delicious included american breakfast (especially the huevos rancheros). Friendly staff, nice pool, nice river, plenty of wild animals. Well worth the price. The only downside is the bar : the staff was not friendly and there was no wifi in this area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maria, SURREY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very peaceful
Stayed 2 nights in Feb 2024

6/10 Okay

Jeanette

Stayed 1 night in Dec 2023

10/10 Excellent

sheera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
The hotel is on a large clear pool of the river that runs through Agua Azul and would be fantastic for bathing during the warm months. It is a very pretty setting. The rooms are a bit outdated but very comfortable, and the staff was VERY attentive.
Stayed 1 night in Dec 2023

10/10 Excellent

Krista

Stayed 3 nights in May 2023

6/10 Okay

Francisco

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pros: Great location with a river running through the property. Very quiet. Cons: Rooms are dated, specially the bathrooms and restaurants. The water pressure made it really tough for one to shower. The river is nice, but it has public beach which gets crowded.
Stayed 1 night in Apr 2023

2/10 Terrible

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room we were giving have ants and the expected us to sleep in a room with pesticides.
Stayed 1 night in Mar 2023

8/10 Good

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the jungle
Nice eco friendly hotel in the jungle. Friendly staff. Be aware of limited to the lobby only. There is no wifi at all in the rooms.
Stayed 2 nights in Jan 2023

8/10 Good

JACOB

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery, a bit noisy with the highway close by.
Stayed 2 nights in Jan 2023

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort outside of downtown Palenque
Nice property outside of downtown Palenque. Room was large and very clean. Same for the pool. No hot tub though--the pictures we saw online showed one but it is filled with pool temp water. Breakfast was a buffet and very good. Staff was very friendly and attentive. Howler Monkeys were very loud at night, but I love that!
Stayed 1 night in Dec 2022

10/10 Excellent

kenneth

Stayed 1 night in Aug 2022

10/10 Excellent

GENARO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting and restaurant.
The location was well set in the jungle, the food and the atmosphere in the restaurant was amazing. My only issue was the room was very dated including the top blanket looked like it came from the 70s. This may be because they put me in one of the unrenovated rooms. If I rerurned I would request one of the renovated rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Dikran, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, beautiful landscaping, next to the river, with private lagoon. Very nice restaurant amazing food and views
Stayed 1 night in Oct 2021

10/10 Excellent

SALOMON

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great service and amenities
Stayed 3 nights in Sep 2021

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Beautiful place, conveniently located. Highly recommended 😉
Stayed 1 night in May 2021

10/10 Excellent

SALOMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and great tropical gardens. Dispersed room arrangements made for a comfortable stay. Pool was warm and properly maintained. An excellent place to stay while exploring Palenque.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, peaceful hotel right on an amazing bend in the river with small waterfalls. Excellent staff, nice rooms, terrific restaurant with small but delicious breakfasts. (However, can get overwhelmed by larger tour groups) Don't need alarm clock because roosters and Howler Monkeys do the job. Very nice pool complete with a bar. Fortunately most tours stop here last. (If you've seen how spread out Palenque hotels are this is really sweet) If you need laundry washed be sure to stress when you check out because mine took a while. I can't say how this hotel rates compared to others in Palenque but the price was incredible for everything considered. I've seen several negative reviews including poor conditions and even mosquitoes but I saw very few in a place infamous for these nasty things. (For Palenque bring the super Deet stuff AND the special repellent used on clothing. It was my secret weapon and I saw mosquitoes get within a foot of me and did a 180 and zipped away) Enjoy your stay here and you'll see my review is spot on.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the whole place. It is like a paradise in the jungle. So if I have an opportunity to come back I will do it again
Stayed 2 nights in Nov 2019

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018