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Hotel Chablis Palenque

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chablis Palenque

Outdoor pool, pool umbrellas, sun loungers
Courtyard
Free self parking
Breakfast, lunch, dinner served; pool views
Standard Double Room, Balcony | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
  • El Panchán
    6 min walk
  • Museo Del Textil
    16 min walk
  • Cafe Jade
    1 min walk
  • Palenque, Chiapas (PQM-Palenque Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Balcony

  • 269.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Double Room, Balcony

  • 205.00 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Chablis Palenque

3-star Palenque hotel walkable to El Panchán
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and dry cleaning.
Hotel Chablis Palenque offers 51 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Beaux Arts hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Chablis Palenque is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Kinich Kan Balam - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 205 for adults and MXN 205 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kinich Kan Balam

Things to do

  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Raised toilet seat

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 205 for adults and MXN 205 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Hotel Chablis Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 638 reviews" "
Rating 8 - Good. 239 out of 638 reviews" "
Rating 6 - Okay. 45 out of 638 reviews" "
Rating 4 - Poor. 4 out of 638 reviews" "
Rating 2 - Terrible. 4 out of 638 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palenque inolvidable
Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy if you're facing the street but a nice place all the same.
Stayed 2 nights in Sep 2024

8/10 Good

Jesenia

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed the AC barely work, problems with bathroom too.
Stayed 1 night in Jul 2024

8/10 Good

Amalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great little place to stay at.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Traveled with family
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

Colette, Wailuku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant at hotel was excellent and all staff very helpful and nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Stayed 3 nights in May 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chabliss Hapiness
Stayed 2 nights in May 2024

10/10 Excellent

Sian

Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the property, excellent attention to detail and staff was wonderful.
Stayed 2 nights in Feb 2024

8/10 Good

Nancy

Traveled with partner
Liked: Amenities
Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely. The staff was kind and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eloise, Sherwood Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.
Stayed 5 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Horacio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient and very clean, hospitality very nice and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

ernestina

Stayed 1 night in Jan 2024

10/10 Excellent

lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely located, older decor but in good condition and very clean. Has everything you need.
Stayed 2 nights in Jan 2024

8/10 Good

Iliana Jaime, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chablis is a very nice hotel. It’s clean, has great staff, their restaurant is very good and it’s in a great location. One of the best locations for Palenque and a great choice of hotel. They should invest in remodeling their restrooms as they’re a bit outdated, otherwise everything was great.
Stayed 3 nights in Jan 2024

8/10 Good

Margaret L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable.
This is a comfortable, clean and safe place. Service was good and it was really nice to have an onsite restaurant during torrential rainfalls. There were also a number of other dining options close by.
Stayed 2 nights in Nov 2023

8/10 Good

KA FAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very good hotel, clean, safe, nice people, 2 minutes walk to ado bus station, 5 minutes walk to collectivo for the ruins, air conditioning excellent, it's very good for a 3 star hotel
Stayed 1 night in Oct 2023

8/10 Good

Jaime Soto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquila la zona
Stayed 4 nights in Jul 2023

10/10 Excellent

Dale, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, and open- air hotel layout (with pool and water features) blended in well with surrounding jungle!
Stayed 2 nights in Apr 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the city center (downtown) area, 5 to 10 minute walk. The walk at night is safe. Also ADO bus terminal is 2 blocks away
Stayed 3 nights in Nov 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and hotel
Stayed 1 night in Jul 2022