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Hotel Canek

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Canek

Balcony
Exterior
Family Room, Multiple Beds (Quintuple) | Living area
Interior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Av. 20 de noviembre No. 43, Colonia Centro, Palenque, CHIS, 29960
  • El Panchán
    9 min walk
  • Museo Del Textil
    10 min walk
  • Aluxes Eco Park
    5 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.)
    11 min drive

Room options

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room, 1 Bedroom

  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds (Quintuple)

Family Room, Multiple Beds (Quintuple) | In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds (Quintuple)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

Hotel Canek

3-star Palenque hotel with private balconies
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance.
Hotel Canek offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. This Palenque hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Canek features a library, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a garden, a picnic area, and concierge services. Complimentary self parking is available on site.

Hotel Canek is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Airport shuttle fee: MXN 200 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Canek Palenque
Canek Palenque
Hotel Canek Hotel
Hotel Canek Palenque
Hotel Canek Hotel Palenque

Hotel Canek Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2020

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Alec Evan

Decent basic accommodation but nothing more.
This hotel offers basic accommodation, with a pretty roof garden, at a good price, but nothing more. That's fine, but travelers should be aware of a few things: 1. The hotel only accepts cash. Make sure that you have sufficient Mexican currency to pay for your entire stay at check-in. 2. The front door is kept locked at all times from the outside (a pain in the neck) and the inside (a fire hazard). The receptionist unlocks it for you -- if someone is at the reception desk, which is not staffed full time nor late at night. 3. The airport transportation offered in the listing is not free. They quoted me 500 pesos for a round trip. I declined, and took an airport taxi for 200 pesos to the hotel, and a city taxi for 150 pesos back to the airport. 4. There was no coffee maker nor iron in the room, nor shampoo, despite being described in the listing. I might have received those if I had asked, but they were not provided in the room despite what the listing said. The receptionist kindly gave me a snack tray of fruit, a sweet roll, and bottle of water. If street noise bothers you, this may not be the place for you, by the way. So, it's okay, but not great. Basic accommodation.
Stayed 1 night in Sep 2018

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la ubicacion perfecta justo a la vuelta del parque central, el unico detalle q una de las camas ya se le sentian los resortes. de lo demas el personal muy amable. ademas cuentan con una palapa en la parte superior super comoda con hamacas
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
ミネラルウオーター
ベッドメーキングは毎日されてましたが、ミネラルウオーターの2泊目以降のサービスはありませんでした。
Stayed 3 nights in Feb 2020

2/10 Terrible

rosa maria

Traveled with group
Disliked: Property conditions & facilities, room comfort
Une mauvaise nuit. Nous étions 4 dans la chambre. Le matelas de mon lit très inconfortable. Je sentais les ressorts à chaque mouvement.. Dans une salle la télé allumée et avec le son très fort jusqu’à 1 h du matin et de 6 h du matin des personnes parlaient fort dans le couloir. La télé et les gens qui parlaient n’étaient pas des clients...mais des responsables de l’hôtel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé Personnel sympathique et disponible Climatisation Propreté irréprochable A conseiller sans retenue
Stayed 3 nights in Jul 2019

6/10 Okay

Mario, Tuxtla Gutiérrez, Chiapas

Disliked: Property conditions & facilities
Necesita un baño más presentable. Bueno para grupos grandes..
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
No se debería considera como hotel, es mas bien una posada.
Stayed 2 nights in Nov 2018

8/10 Good

JESUS

Liked: Cleanliness, staff & service
Económico, se obtiene lo que se paga.
Excelente servicio, se obtiene lo que se paga, es muy sencillo, pero es lo necesario para sólo dormir y seguir en los tours.
Stayed 1 night in Aug 2018

6/10 Okay

Ivan

Liked: Cleanliness
La ventana de ventilas no cierra bien se metieron los moscos y el clima hacia ruido.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel y economico
Sencillo pero cómodo y con buen servicio, ideal para viajeros que buscan viajes economicos y seguro
Stayed 1 night in Jul 2018

10/10 Excellent

Losy, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y céntrico para desplazarte
Todo estuvo bien hasta la noche que el aire acondicionado hace un poco de ruido, por lo demás satisfactorio
Stayed 2 nights in Jul 2018

10/10 Excellent

Daniel, Chetumal, Quintaba Roo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable, bien ubicado
Las personas son muy amables, te obsequian fruta y pan, hotel seguro y tranquilo, muy recomendable
Stayed 1 night in Jul 2018