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Aryaduta Palembang

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aryaduta Palembang

Outdoor pool, sun loungers
3 bars/lounges, sports bar, lobby lounge
Exterior
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Jl. POM IX, Palembang Square, Palembang, South Sumatra, 30137
  • Palembang Square Mall
    6 min walk
  • Jakabaring Stadium
    7 min walk
  • Palembang Indah Mall
    4 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    26 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free WiFi

Superior Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, free WiFi

Executive Suite

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, free WiFi

Presidential Suite

  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Club

Superior Club | Minibar, in-room safe, desk, free WiFi

Superior Club

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Club

Deluxe Club | Minibar, in-room safe, desk, free WiFi

Deluxe Club

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, free WiFi

Deluxe Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Living area | LCD TV, DVD player

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Club Room

Minibar, in-room safe, desk, free WiFi

Superior Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Interior

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Exterior

The Arista Hotel

Pool
Spa
Kids pool
Parking included
4.3 out of 5, Excellent, (47)
The Arista Hotel

About this property

Aryaduta Palembang

4-star Palembang hotel connected to a shopping center, walkable to Palembang Square Mall
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and a sauna.
Aryaduta Palembang offers 169 air-conditioned accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Palembang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Aryaduta Palembang features an outdoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 22723 square feet (2111 square meters) include conference space. This family-friendly hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aryaduta Palembang has designated areas for smoking.

The Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
RJs Sports Bar and Grill - This sports bar serves light fare only.
The Pool Cafe - This café specializes in Regional cuisine and serves light fare only.
The Lounge - This lobby lounge specializes in Regional cuisine and serves light fare only.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • RJs Sports Bar and Grill
  • The Kitchen
  • The Lounge
  • The Pool Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22,723 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 250000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Aryaduta Palembang
Hotel Aryaduta Palembang
The Aryaduta Hotel And Convention Center Palembang
Aryaduta Palembang Hotel
Aryaduta Palembang Hotel
Aryaduta Palembang Palembang
Aryaduta Palembang Hotel Palembang

Aryaduta Palembang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 42 reviews" "
Rating 8 - Good. 19 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

bob, Dallas

Traveled with family
Liked: Staff & service
Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Stayed 6 nights in Jan 2022

10/10 Excellent

Rici

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

TING

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
Stayed 3 nights in Nov 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Stayed 2 nights in Feb 2019

6/10 Okay

Chan hwee Michael

Liked: Staff & service
Disliked: Property conditions & facilities
C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Stayed 3 nights in Jan 2019

10/10 Excellent

A RASID, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Good for business trip

10/10 Excellent

Lay San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location, next to Palembang Square and within walking distance of Palembang Icon. Friendly service staff who managed to cater to all our requests, including adjoining rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Han Nan

Liked: Staff & service
Disliked: Property conditions & facilities
Strategic location
The hotel is old. Other than that it is very strategic and service is good.

10/10 Excellent

Harry, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Simply put, We have found this hotel is an excellent hotel with negative feedback worth mentioning.

8/10 Good

Meyvica, New jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if u love salty food
This hotel is in the same complex as the mall with several restaurants too outside. The room was okay, got free wifi also free breakfast (eventho we dont know because no one yold us before). The room design quite old. The only thing i complain about this hotel is...the food. My mom told me that the food sucks when she was attending someone's wedding party. I didn't believe it at first, until we found out on our dinner. It was a family reunion, coincidentally (or every night? Not sure) was a all you can eat buffet For IDR 100000. The selection not so many also not that interesting. She was right, the food way too salty. I normaly not that picky over food, but this is beyond acceptable. Its a well known hotel, how come they have salty food??

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you aryaduta palembang
thankyou aryaduta! keep on the good work capt.firdaus alma

8/10 Good

Sivalingam, Singapore

Liked: Cleanliness
Palembang Aryaduta
good location. just a few minutes to shopping and many food outlets.

10/10 Excellent

zainun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

zainun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Slamet

Stayed 3 nights in Jul 2024

10/10 Excellent

Surenthiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Marc van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom need an ugrade
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
최악의 인도네시아 호텔 이었다.
너무 오래된 호텔이고, 노보텔 팔렘방에서만 묵다가 지겨워서 바꿨는데, 큰실수 였어요. 하수구 시궁창 냄새와 구석구석 너무 더러워요. 냄새때문에 향기 스프레이를 잔뜩 뿌려두는데, 냄새에 섞여서 구역질 납니다. 바퀴벌레는 매일 봤어요..진짜 너무 스트레스 받았습니다. 직원도 모두 친절하고 레스토랑 음식의 경우 주문해 먹는것은 맛있습니다. 조식은 한번 먹고 너무 맛없어서 안먹었어요.
Stayed 5 nights in May 2024