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The Palace Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palace Hotel & Spa

Property entrance
Beach
Terrace/patio
Reception
Spa

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Paignton Beach
    3 min walk
  • Paignton Pier
    4 min walk
  • Preston Beach
    7 min walk
  • Exeter (EXT-Exeter Intl.)
    44 min drive

Room options

View all photos for Club Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Club Double or Twin Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View (Club)

Superior Triple Room, Garden View (Club) | View from room

Superior Triple Room, Garden View (Club)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room (Executive)

  • 207 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 201 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • 196 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 142 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Double Room, Sea View

Club Double Room, Sea View | View from room

Club Double Room, Sea View

  • 204 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room (Standard)

Classic Triple Room (Standard) | Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room (Standard)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

  • 101 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room

  • 99 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, Garden View

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • 207 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Redcliffe Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (722)
The price is $89
per night
$107 total
includes taxes & fees
Dec 8 - Dec 9
Redcliffe Hotel

About this property

The Palace Hotel & Spa

3-star Paignton hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
The Palace Hotel & Spa offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Paignton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, The Palace Hotel & Spa features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers a fitness center, spa services, and a terrace. Onsite self parking is complimentary.

The Palace Hotel & Spa is a smoke-free property.

Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner. Reservations are required.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Spa fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

The Palace Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 182 reviews" "
Rating 8 - Good. 51 out of 182 reviews" "
Rating 6 - Okay. 27 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 2 out of 182 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is impressive from the outside, but not worthy of 4*. The room was showing its age, The bath sheet had freyed edges, cups didn't match, cheapest of cheap coffee,tea. One pack of biscuits between two people, Plastic cups for bathroom. Fan didnt work. Staff all nice and polite etx but the room's definitely not worthy of £120 a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, lovely atmosphere
Stayed 1 night in Aug 2024

10/10 Excellent

Teddy

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Absolutely outstanding Hotel 🏨 and surroundings I can only imagine if I took a tour how more wow it would be, staff exceptional friendly and accommodating! Cleanliness of room, dust on top of cupboards a bit lazy! Some tiles in bathroom cracked needs addressing asap , room 45 asap!! Outside the hotel as you enter the pillars and archways need a jet wash full of bird poo very unattractive to say the least. The worst comes last £40 charge for my pets without no prior warning ⚠️ or knowledge! Some issues that need addressing! To make anyone’s experience a complete package 📦! I am so happy we stayed with you & we are very happy to come again as we felt so welcomed and loved 🥰 The grounds are kept to an amazing standard hats off to the up keepers!!! The singer a lady sang a song gave me goose bumps all the way through OMG Cake was lovely and thank you for the gift 🎁 Thank you for topping my beer up and making an extra effort the following evening & reading my mind likewise 😉 Stunning experience Impressive Would recommend to anyone especially if you change the sausages at breakfast time😂 :))) Thank you so much for everything Teddy&Dogs
Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Although very nice hotel, I was initially put out as the key I was given, there was already someone in that room! Although the situation was sorted, being a customer service industry I would have expected a little more empathy from the desk clerk.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities
Lovely hotel, everything excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous Seaview room. Not ready at check in.
Stayed 1 night in May 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Historical Building, Great Service & Staff. Touch of faded grandeur, very enjoyable
Stayed 4 nights in May 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant hotel with great staff. Really enjoyed our stay
Stayed 1 night in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Aryshs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faded grandure
A lovely hotel a tad old fashioned but all the facilities were there. Breakfast was excellent. Staff were very friendly and professional.
Stayed 1 night in Apr 2024

10/10 Excellent

angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Traveled with family
It was a very pleasant stay my daughter and I had a great time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, chilled atmosphere & kind staff. Loved the place 👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jonathan

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, the service is fantastic. Spa and pool lovely experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
Stayed 3 nights in Mar 2024