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Mercure Paignton Hotel

4.0 star property

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Photo gallery for Mercure Paignton Hotel

Terrace/patio
Exterior
Restaurant
Bar (on property)
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    ‪1 min walk‬
  • Paignton Zoo
    ‪3 min drive‬
  • Princess Theatre
    ‪6 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Restricted View)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (Restricted View)

9.6 out of 10
Exceptional
(19 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Privilege, Room, 1 Double Bed, Accessible, Bay View

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View | Minibar, in-room safe, desk, laptop workspace

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Styles Paignton

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (107)
$149 nightly
The price is $149 total
includes taxes & fees
Ibis Styles Paignton

About this property

Mercure Paignton Hotel

4-star Paignton hotel steps from Paignton Beach
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Paignton Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (27 inches high)
  • High-pile carpet in room
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 285 reviews
Rating 8 - Good. 81 out of 285 reviews
Rating 6 - Okay. 25 out of 285 reviews
Rating 4 - Poor. 8 out of 285 reviews
Rating 2 - Terrible. 8 out of 285 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Clive

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel choice!

Excellent choice, location and service!
Stayed 1 night in Mar 2025

8/10 Good

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mickala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythink was beautiful room we book was lovely so cosy and beautiful view of the sea only down fall was they had the people cleaning the patio area out side and was woken at 430 they started and didnt finish till 930 but was told it only gets cleaned once in a while so if that didnt happen would of been amazing
Stayed 2 nights in Mar 2025

6/10 Okay

john

Traveled with family
I would have liked to have had prior knowledge of £15 a night parking charge as this was for a insecure parking area and the disabled parking bays were hampered by pillers.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort
Hotel was listed as dog friendly. My mistake but wasn’t expecting £15 per night (I’ve stayed elsewhere for less). My dog wasn’t allowed to stay in the room on his own apparently. That made breakfast interesting. Car parking was listed as available but my mistake again I wasn’t expecting £15 per night (I subsequently realised, after I had paid, there was plenty of free street parking but also parking on the promenade was only £11.60 for 24 hrs) but instead everyone squeezed their cars into ridiculously small car parking spaces under the hotel with lots of concrete posts to dodge and other cars wedged in against each other. Both probably my mistake as this was a last minute trip but nevertheless…. It must earn a small fortune for the hotel chain. The two items were £60 for my 2 nights. When I received the hotel.com ‘you have checked in’ email and giving me an option of views I ticked their “unexpected fees”. Within an hour I had the hotel calling me - they offered a refund of £15 on car parking but asked me to change my rating. I didn’t like this! I don’t know if they posted a refund. So - the small stuff - fridge didn’t work in the room, the shower pressure was average at best, room had no view (see the photo) and the tomatoes in the English breakfast looked like they were scared of the grill ! Good stuff - the breakfast staff were nice and food came quickly, maybe too quickly for the tomatoes!! Hotel is ok. Thank god the sun was out!!
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel lovely location breakfast really good parking a bit on the expensive side and we went half board was disappointed with Sunday lunch but was sorted out with the management but would stay again
Stayed 3 nights in Feb 2025

8/10 Good

Jim

Liked: Property conditions & facilities

Wouldn’t stay again if I was driving.

The hotel is really nice. Very clean and modern. Overall is was good value for money. Check in was slow because the room wasn’t ready at 3.15pm. The hotel staff seemed more interested in getting the £15 for parking from its customers than anything else, which I thought was expense given that you’re not guaranteed a parking spot in the very small parking area. You can park in the Ibis next door but that only holds around 25 cars.
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

lovelly new hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Traveled with partner
Very clean staff very helpful beds comfortable down full parking £15 per night food very good
Stayed 2 nights in Feb 2025

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice hotel, poor service

*Fridge not chilling, flashing light when door opened - when I called reception I was told 'Oh, there is nothing I can do about that and maintenance have gone home now' (no apology given) *Bedroom cold and no warm air coming from air con (I didn't call reception due to knowing maintenance were not available) *Missing top to built-in shampoo in shower (see pic below) so couldn't be used *Housekeeping knocking but then immediately entering our room, as my wife came out the shower. My wife was mortified. Housekeeping had not been made aware that we had pre-booked (and paid for) a late check out *Key card not working in lift on Saturday, had to queue at reception for 15mins. No apology given. 2nd card didn't work either, no apology given again. Receptionist just said 'the keycards have been playing up all day' *Labelling/signage poor at breakfast, ie condiments and juice on bar but no signage to tell anyone, milk urns not labelled *On the positive side, our bed was comfortable, the breakfast quality excellent and the room was very clean (as was the whole hotel)
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so you expect it to be in peak condition which it was. Room very comfortable. Nice evening meal. Staff very good both at check in and in restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

KAYLEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We had a one night stay, very comfortable, quick service and great breakfast! Staff were polite and friendly!
Stayed 1 night in Feb 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cooked breakfast was disappointing. The bacon was only cooked on one side, the tomatoes were barely warm, mushrooms only for one morning of our stay. You had to order fried eggs, so had to gauge timings of getting the remainder of your breakfast so all was ate at the same time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kerry-Anne was amazing, the hotel is superb, the £30 upgrade for a sea view is worth is and overall excellent value for money
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfy property. Definitely staying here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Warren

Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant wasn’t great. Staff couldn’t be bothered to bring me my condiments and sauces I asked for, and then couldn’t charge the meal to my room as reception hadn’t left the account open even after I had left a pre-authorisation
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort

Weekend away

Room was great very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay, excellent staff amd facilities
Stayed 1 night in Feb 2025