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Mercure Paignton Hotel

4.0 star property

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Photo gallery for Mercure Paignton Hotel

Terrace/patio
Exterior
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    ‪3 min walk‬
  • Dartmouth Steam Railway
    ‪5 min walk‬
  • Palace Theatre
    ‪11 min walk‬
  • Plymouth (PLH-Plymouth City)
    ‪56 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Restricted View)

Classic Room, 1 Double Bed (Restricted View) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (Restricted View)

9.6 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Styles Paignton

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (58)
The price is $61
per night
$73 total
includes taxes & fees
Feb 18 - Feb 19
Ibis Styles Paignton

About this property

Mercure Paignton Hotel

4-star Paignton hotel steps from Paignton Beach
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Paignton Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (27 inches high)
  • High-pile carpet in room
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 199 reviews
Rating 8 - Good. 57 out of 199 reviews
Rating 6 - Okay. 15 out of 199 reviews
Rating 4 - Poor. 7 out of 199 reviews
Rating 2 - Terrible. 8 out of 199 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Harry

Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff
Staff are very friendly and accommodating especially with kids! (Very thankful to the receptionist and waiters that serve dinner). The hotel also felt very clean & modern. I can’t find a fault would definitely return. Also lots to do in the area for younger ones ☺️
Stayed 2 nights in Oct 2024

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite, helpful and friendly, especially Alex in the restaurant. The excec' chef was helpful when my wife suffered a stomach upset and provided some suitable off menu food. We will certainly recommend and return. Thank you for the excellent service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2024

4/10 Poor

NICOLE

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When you're gone for 9 hours, 2 days in a row and return after 5 in the evening both days, you expect your room to have been cleaned. If you're expecting the level of service you've grown to expect from the Mercure brand, you will be left lacking. This is our 2nd stay, and both times left disappointed. We will not be returning again to this hotel for our biannual visit to family in the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Paignton
The hotel was very clean and well located a short walk to the beach. The room was modern and well presented. The food was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and couldn't really fault anything but then it was only one night. The only niggle we had was paying £15 for 24 hours parking. We had four rooms at over £100 each so would expect this to be included seeing it was onsite parking.
Stayed 1 night in Sep 2024

8/10 Good

pearse

Liked: Cleanliness
Internet not working for stay we left early as needed it for work
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a few issues with the room not being serviced, once and another time we arrived back at 5.15 and it hadn’t been done, so we had to wait 15 mins before we could get in the room also the breakfast wasn’t fully stocked and they had run out of fresh fruit salad with over an hour to go before it finished, Saturday was well stocked.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebekah

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful hotel that is right on the seafront. Great attentive staff, especially at breakfast. Nothing is too much trouble, order eggs just how you like them. The one and only fault is the toaster...you can either have hot bread or burnt toast! The carpark is very tight and small for the size of the hotel, but we did manage to find a space for all 3 nights of our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin, Diss

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Modern building.
Stayed 4 nights in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness
Disliked: Amenities
The food was good as was the room. Situation close to town and beach also good. Parking was limited and on a first come first serve basis. Management issues dogged our stay. One day the room wasn't serviced and at other times only late afternoon. We had to go to reception to collect supplies on 2 days. One day we had to go to the Ibis next door for a meal. We were told 55 mins before we were due to eat..so no time to book elsewhere. So,we had to make do with fast food whilst a party ( who we were told had booked 2 months previously, some 5 months after us) took over the fine food dining. Plenty of time then to have sorted things out. The Ibis also took 1 hour to deliver food and then starter and main at the same time - we were told after they had delivered it that they didn't have the facility to do otherwise? So not a good evening. One night at the Mercure my partner found a small piece of plastic on his plate. The waiter apologised...but the Manager didn't bother. It was only when we insisted on talking to him on the evening that we were being moved to the Ibis, that it emerged he had contacted the suppliers. If, they could get the staffing levels right, plan for large parties in advance, and have Management directing rather than firefighting this would be a really good choice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely smart hotel, very modern feel. Friendly staff and great location central to everything you need.
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, good location, lovely sea view. Buffett (hot & cold) breakfast was good plenty of options. Room nice but no windows that open in the room so concerned about what you’d do if a fire. You also have to pay extra to park in the underground car park £15 per night, which I feel is not clear when booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel. The room was exceptionally clean, which made for a very comfortable and pleasant experience. The staff was incredibly friendly and accommodating, always ready to assist with a smile. The highlight was definitely the outstanding view from the room—waking up to the stunning sea view was truly unforgettable. The bed was super comfy, ensuring restful nights, and the bathroom was modern and well-maintained. Overall, a fantastic stay, and I highly recommend this hotel for anyone looking for a peaceful, scenic getaway!
Stayed 1 night in Sep 2024

8/10 Good

colin

Business traveler
Liked: Property conditions & facilities, room comfort
Stay
Business trip. New hotel. Prefect for business travesl
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel in general were excellent very big and comfortable bed. Don't attempt to order room service nobody seems to know what is on the menu or what the price is. The gentleman who brought our order didn't know the price and the receptionist at check out asked us how much it was. We would stay here again but we wouldn't attempt to use room service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel to stay in
Stayed 1 night in Sep 2024