Bonair Hotel

2.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bonair Hotel

Exterior
Lobby
Standard Triple Room, Ensuite
Quadruple Room, Ensuite, Sea View | Exterior
Terrace/patio

Reviews

5.2 out of 10

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

Map
35 Esplanade Road, Paignton, England, TQ4 6BL
  • Paignton Beach
    4 min walk
  • Paignton Pier
    4 min walk
  • Preston Beach
    6 min walk
  • Plymouth (PLH-Plymouth City)
    62 min drive

Room options

Standard Double Room, Ensuite

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, Ensuite, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, Ensuite

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Triple Room, Ensuite, Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Single Room, Ensuite, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Twin Room, Ensuite, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Ensuite, Sea View

  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

About this property

Bonair Hotel

Paignton hotel with free WiFi
Self parking and free WiFi in public areas are available at this smoke-free hotel. Weekly housekeeping is available.
Bonair Hotel offers 33 accommodations. Housekeeping is provided weekly.
Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.

Bonair Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Guest services

  • Housekeeping (weekly)

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bonair Hotel Hotel
Bonair Hotel Paignton
Bonair Hotel Hotel Paignton

Bonair Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 17 out of 91 reviews" "
Rating 8 - Good. 13 out of 91 reviews" "
Rating 6 - Okay. 9 out of 91 reviews" "
Rating 4 - Poor. 15 out of 91 reviews" "
Rating 2 - Terrible. 37 out of 91 reviews" "

5.2/10

Cleanliness

5.0/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Mick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price Bathroom and the bed was ok everything else was awful
Stayed 3 nights in Aug 2024

2/10 Terrible

Katie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY WELL CLEAR
PLEASE DON'T WASTE YOUR MONEY. The place is absolutely DIRE, I don't even want to leave one star! The rooms are NOTHING like the photos, I booked a family room and it was tiny, broken drawers and dirty carpet, there is nobody manning it, all the outside doors are open, anyone can walk in, the dirt and filth outside is disgusting, including a pair of boxer shorts covered in poo! I had to waste time calling customer service in London, who changed us to a twin room and there was already someone in it! My son, baby and I were left with no room to stay in and they refused a refund!
Stayed 1 night in Aug 2024

2/10 Terrible

Dean

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY
Awefull place do not stay here room wasn't clean
Stayed 1 night in Aug 2024

2/10 Terrible

Alex

Disliked: Staff & service, amenities, property conditions & facilities
No towels, no light bulb, no staff, could be nice if they put some effort into its upkeep.
Stayed 10 nights in Jul 2024

2/10 Terrible

L

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel. You have been warned!
Hotel un-manned. Had to ring a London number to get code for main door & room door. We booked 3 rooms. Each room was similar. Bathroom ceiling covered in mould. Wall paper torn off walls. Dirty carpets. Toilet tissue left on bathroom floor from previous guest. Electrical front box missing from air conditioning socket on bedroom wall exposing wiring. What should have been a bar area, was crammed with mattresses & furniture. Whole hotel was grim & needs renovating. Feels like its a hotel used by Council for emergency accommodation. Hotel should carry a health warning. Avoid at all costs!
Stayed 1 night in Aug 2024

2/10 Terrible

david

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Cheap & unpleasant
With No reception or staff, the place is a hig security risk as the main doors are open to public from the beach front all night. Room next door argued all night and no one to tell them to be reasonable. I will nevr go back again
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Nobody at desk to let you in and give you your room..people smoking drugs in rooms next to us...disgusting run hotel...no television working...shower terrible..
Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this
The most awful hotel i habe ever seen. I checkes back out within 10.minutes of arriving. Dirty everything from.floor to walls. Toilet use, bed slept in and hiddeous stains on floor walls shower.
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

JARROD

Traveled with partner
Disliked: Amenities, property conditions & facilities
Dated and needs refurbishment...TV in room didnt work, tea and coffee provided but tiny cups and no spoons to stir...No breakfast provided despite advertised online...dissapointing as could be a lovely hotel
Stayed 1 night in Aug 2024

4/10 Poor

Irene

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No meet and greet. Radiators on full on landings when weather is 32degrees outside. Bare cut of wires hanging out of walls. People sleeping in foyer. Dogs barking when stated not allowed. No restaurant when In ad. Would never recommend it!!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0/10 worst hotel I have ever stayed at. STAY AWAY.
0/10, worst hotel (if you can call it that) not cleaned at all (food on the floor, dirty dishes in the room, bin full of rubbish and more), horrible smell when walking in, no staff to be seen anywhere, other people we booking other hotels when we arrived. no toilet seat, no curtains on one of the windows. Just a mess and a place I will never stay again. I would recommend removing this hotel ASAP.
Stayed 1 night in Jul 2024

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible terrible terrible
Horrendous experience. Room not ready by 4pm, in fact, the room was already occupied. No curtains hanging in the room, filthy throughout the entire hotel, no bar, no staff on hand, rude customer service until I got through to main office and they changed hotel for me. I booked a sea view with a balcony, ended up staying in a different town, in a box of a room a mile and half from the seafront. This hotel is nothing like advertised, more of a hostel, shut it down or sort it out!
Stayed 2 nights in Jul 2024

2/10 Terrible

Hassan

Stayed 2 nights in Jul 2024

2/10 Terrible

Dave

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique about this property, will never stay there again, absolute disgusting place to stay, nobody at the check in desk, had to ring a number left at the desk, no towels, no aircon working due to wires cut, had to move a dirty stained chair near the plug socket so i could plug in the kettle, dust everywhere, holes in the wall, no tv remote. balcony door left unlocked, no key for that door, bar downstairs not open, one person was told he had to stay there until the local council found him another place to stay, another couple had been waiting a hour to check in, i have checked other reviews. The Bonair Hotel is on my list of not to stay there again.
Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jade

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Some of the light fittings coming away from the wall, carpets completely stained, cups were dirty, air con not working and very hot at the top, window safety features were also broken and rubbish left under beds from possibly last occupants of the room, maybe before! if you needed a member of staff they were nowhere to be seen
Stayed 1 night in Jun 2024

10/10 Excellent

PAUL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property just across the road from sea easy access, parking which is a big help. Friendly staff very helpful. Overall our experience was good all round. We will book again when visiting Paignton.
Stayed 1 night in Jun 2024

2/10 Terrible

Louise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Review and location
Stayed 1 night in Jun 2024

6/10 Okay

Sam

Traveled with group
Not great
Staff wasn't available a lot. My room door wouldn't lock at all and couldn't find anyone to help with that. Had to go find staff to get towels as none was in the room. 1 chair at the balcony was broken. Needs a lot doing, got good potential to be a good B&B / Hotel. Served the purpose to stay one night but wouldn't go again.
Stayed 1 night in Jun 2024

2/10 Terrible

John

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners / staff seemed like they couldn't be bothered. I was called the day before by some 'call centre' representing the hotel to check my arrival time. I was told by them that an 11am arrival would be fine but there was no one to be seen at this time. We returned at 1pm only to be told the room still wasn't ready as the cleaners were late and it could be as late as 5pm. We went back, again, at about 4pm to find it was finally ready. The room itself wasnt too bad, although there were a previous guests sweets and wrappers left on a window sill and some old shoes chucked on the roof directly outside our window. Also, the only hotel I have ever been to that doesn't provide towels!!! We'd only booked it to get a good view of the airshow and left immediately afterwards. Would never stay here again or recommend to anyone.
Stayed 1 night in Jun 2024

6/10 Okay

Linda

Traveled with family
Disliked: Staff & service, property conditions & facilities
We arrived 3.30p, no staff around. When we eventually found someone we were told room not ready. Check in should have been available 3pm. We were tired after a long journey and no facilities in hotel to buy a cup of tea or cold drink. We had to walk to another establishment. When we eventually got in the room there were only 2 towels for 3 of us booked into a family room. The tray for tea and coffee making had nothing on it so we had no kettle or cups to make a drink in the room. Surprised that no TV as all hotels we stop in always have a TV
Stayed 4 nights in May 2024

2/10 Terrible

Bryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not put my dog in here. Full of homeless people, the pictures you displayed misleading. My wife is disabled so she cant use staircase lift not working so can't access bedrooms. We were forced to find alternative accommodation, so we never used Bonaire hotel. Please refund amount paid to settle this complaint. No further action will be taken in this regard. If refund not received within 48 hours further action will be taken. Thank you.
Stayed 3 nights in Apr 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024