La Joya Pachuca

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Joya Pachuca

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Reception
40-inch Smart TV with cable channels, Netflix, streaming services
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080
  • Hidalgo Theater
    2 min drive
  • Hidalgo Stadium
    3 min drive
  • Monumental Clock of Pachuca
    3 min drive

Room options

Junior Room

  • Sleeps 3
  • 1 King Bed

Premier Room

  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Double Suite Junior

  • Sleeps 2

Double Room Deluxe

  • Sleeps 4

Double Room Superior

  • Sleeps 4

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About this property

La Joya Pachuca

3.5-star Pachuca hotel with 1 restaurants, connected to a shopping center
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center.
La Joya Pachuca offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1894 square feet (176 square meters) include a conference center. This family-friendly hotel also offers a library, an arcade/game room, and gift shops/newsstands. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.

La Joya Pachuca has designated areas for smoking.

La Joya Pachuca has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel La Joya
Hotel La Joya Pachuca
La Joya Pachuca
Hotel Joya Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Inn
Quality
Quality Inn Pachuca Pachuca
Hotel La Joya
Quality Inn Pachuca Pachuca
Quality Inn
Quality
Hotel La Joya Pachuca
Hotel La Joya Hotel Pachuca
Hotel La Joya Hotel
Quality Inn Pachuca

La Joya Pachuca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 121 reviews" "
Rating 8 - Good. 23 out of 121 reviews" "
Rating 6 - Okay. 6 out of 121 reviews" "
Rating 4 - Poor. 2 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 6 nights in Aug 2024

10/10 Excellent

Carlos a Maya

Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Coming back
Stayed 3 nights in Jul 2024

10/10 Excellent

DANIEL

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jun 2024

10/10 Excellent

IGNACIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and very good service, and great view from the room to the surrounding area,this is my second time that I stayed in this hotel great.
Stayed 3 nights in Jun 2024

4/10 Poor

Tom

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here about 10 different times. There are positives, but there are a few negatives. - the beds are very uncomfortable - they only provide shampoo, no conditioner, no bath/shower gel - no ice available - few towels unless specifically requested
Stayed 4 nights in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge staff were fantastic and went above and beyond in helping me. Thank you again!
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
I have never before stayed in such a cold room
I had to wear my coat and, when sitting, I would also wrap a blanket around me because the room was so cold.. I thought perhaps the shower would help warm the room a little but when I was in the shower I looked at the bathroom ceiling. The bathroom ceiling was made of slats and through the slats I could see electrical wiring, plumbing, and a light on somewhere. So whatever warmth there was from the shower went straight up through the bathroom ceiling. And, if I could see up through the slats, that means whoever might be working up there could see down into the bathroom.
Stayed 4 nights in Feb 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2023

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old school hotel
Stayed 1 night in Oct 2023

10/10 Excellent

moises

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Will stay again on my next visit.
Stayed 2 nights in Jun 2023

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, aunque no había frigobar en la habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar Josue

Stayed 1 night in Aug 2024

10/10 Excellent

Sergio Eder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, servicio excelente 10/10
Stayed 1 night in Aug 2024

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia
Stayed 1 night in Aug 2024

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable hotel... Superó mis expectativas
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa Nahiely

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien.
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE HOTEL
TODO EXCELENTE! HABITACIÓN MUY AMPLIA, TODO MUY LIMPIO, DE LOS POCOS HOTELES CON ESTE TIPO DE HABITACIONES Y TODO ESTUVO MUY BIEN.
Stayed 1 night in Jul 2024

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2024

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no nos gustó fue la actitud del señor valet parking, no se si queria una propina mayor a la que le dimos o por qué notamos diferente trato respecto a si tienes una camioneta de lujo o un carro normal... todo lo demás excelente, el demás personal muy amable y todo muy bien.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARY CARMEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me pareció un hotel muy cómodo
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!! Lo recomiendo ampliamente, excelente trato del personal, muy limpio, muy buena ubicación y lo mejor es que cuentan con habitaciones para familias más grandes, pocos hoteles cuentan con este servicio por lo que es un plus. Definitivamente regresaremos a este hotel cuando volvamos a Pachuca.
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Stayed 1 night in Jul 2024