This hotel features an indoor pool, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express Pachuca, an IHG Hotel offers 118 accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include rainfall showerheads and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. A complimentary breakfast is offered each morning. This Beaux Arts hotel also offers an indoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.
Holiday Inn Express Pachuca, an IHG Hotel has designated areas for smoking.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Food and drink
Free continental breakfast available daily 7:00 AM to 10:30 AM
Things to do
Indoor pool
TV in common areas
Family friendly
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public washroom
More
7 floors
Banquet hall
Beaux Arts architecture
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
39-inch TV with satellite channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
We should mention
Pool access available from 8:00 AM to 8:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Pachuca Hotel
Holiday Inn Express Pachuca
Express Pachuca, An Ihg
Holiday Inn Express Pachuca
Holiday Inn Express Pachuca an IHG Hotel
Holiday Inn Express Pachuca, an IHG Hotel Hotel
Holiday Inn Express Pachuca, an IHG Hotel Pachuca
Holiday Inn Express Pachuca, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel does not follow the Holiday Inn franchise. Coffee in the lobby and at breakfast is way different that everywhere you find when you stay in any Holiday Inn Express.
It seems that the franchise did not enforce to keep the standardization of the hotel.
Very clean spacious rooms and the bathrooms are cozy as well.
steven
Stayed 13 nights in Dec 2023
10/10 Excellent
Federico
Dec 24, 2023
Federico
Stayed 2 nights in Dec 2023
2/10 Terrible
Jeffrey
Jul 12, 2023
Disliked: Staff & service
I paid $624 pesos to wash not that much laundry. I specifically indicated in the form no fabric softener. The used the softener anyway and ruined my clothes. So gross!
We were driving back to the city and was too tired to keep on driving. I booked my a a night the same day at this hotel using a free reward I had. Upon checking in I was I formed I had made reservation for the following week instead, which was my mistake l. However the overnight person at the front desk was rude about it, did not wanted to modified to that nights stay instead.
I had to rebook and pay for the night we stayed. The hotel is ok, nothing fancy really. When rebook for the correct right, the gentleman at the front desk tries to overcharge me for the same room, I had to show him my phone where their website and Expedia showed a different price.
He kept on emphasizing on asking how many people will be staying in the room, which since the beginning of our conversation I had told him it was 3 adults a baby and one child. Total of 5 people. He wanted me to pay extra as the double bed suite with pull out couch was not enough. I ended up booking 2 rooms that night. Not only did I loose my free night earned through Expedia but also had to pay for an additional room since the 5 people were too many for their advertisement of 6 people for such suite.
This was just less than professional as there seem zero empathy on this guys behalf. We were all tired and had our luggage down, had a crying baby so we just decided to pay for the extra suite for that one person to sleep there.
I’m not sure I’d this is just a tactic to over sell and meet their quota perhaps?