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HOTEL DEL VALLE INN

3.5 star property

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Photo gallery for HOTEL DEL VALLE INN

Reception
Lobby sitting area
Junior Suite, Jetted Tub, Ground Floor | In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Pachuca Tulancingo Highway km 4.7 SN, Mineral de la Reforma, HGO, 42181
  • Hacienda Santa Cecilia
    ‪16 min walk‬
  • Plaza Q Mall
    ‪5 min drive‬
  • Monumental Clock of Pachuca
    ‪5 min drive‬

Room options

View all photos for Junior Suite, Jetted Tub, Ground Floor

Junior Suite, Jetted Tub, Ground Floor | Private spa tub

Junior Suite, Jetted Tub, Ground Floor

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Futon

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

HOTEL DEL VALLE INN

3.5-star Mineral de la Reforma hotel connected to the convention center, close to City of Knowledge
This hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space. Change of towels is available on request.
HOTEL DEL VALLE INN offers 64 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and coworking spaces. Event facilities measuring 3300 square feet (307 square meters) include a conference center. This business-friendly hotel also offers an arcade/game room, tour/ticket assistance, and a convenience store. Complimentary secured self parking is available on site.

HOTEL DEL VALLE INN has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:30 AM.
Restaurante Del Valle Inn - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
5 SALONES para Eventos - Onsite restaurant. Reservations are required. Open select days.
OXXO y farmacia a un lado - Onsite coffee shop. Open 24 hours. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 5 SALONES para Eventos
  • OXXO y farmacia a un lado
  • Restaurante Del Valle Inn

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Musical instrument
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (3,300 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 100 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
  • Rollaway bed fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number R-6017-03

Property is also known as

HOTEL DEL VALLE INN Hotel
HOTEL DEL VALLE INN Mineral de la Reforma
HOTEL DEL VALLE INN Hotel Mineral de la Reforma

HOTEL DEL VALLE INN Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 116 reviews
Rating 8 - Good. 29 out of 116 reviews
Rating 6 - Okay. 19 out of 116 reviews
Rating 4 - Poor. 17 out of 116 reviews
Rating 2 - Terrible. 11 out of 116 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Aletze

Traveled with family
Disliked: Cleanliness, property conditions & facilities
La regadera de la recámara no permitía el paso del agua y salía un chorrito de agua fría. Las sábanas y cobijas estaban duras. Hacía calor en el cuarto. En cuanto al restaurante, los platos colocados en el bufet tenían polvo y no puedo creer que sigan usando vasos de plástico y unicel. La jarra del agua se terminaba inmediatamente y no la rellenaban. No catalogaron las jarras que tenían en la mesa sin color y no hay opción de jugos naturales ni artificiales y se supone que es para el desayuno.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Dexter

Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Stayed 1 night in Dec 2023

4/10 Poor

Carolina del Carmen

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Creo que es un hotel viejo que ya no le dan suficiente mantenimiento aunque el desayuno esta incluido no hay absolutamente nungun otro servicio ni para comer ni para cenar la unica opción es un oxxo de al lado. Creo que el costo de hospedaje es caro y eso que tenia desayuno incluido y x expedia el check in fue a las 12 pero aun asi no vale la pena
Stayed 2 nights in Dec 2024

8/10 Good

Cesar

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excelente lugar para descansar, el estacionamiento es amplio. El desayuno bien, la atención por aprte del personal es muy buena, todos muy amables y atentos, la limpieza en general de la habitación es buena, pero respecto a la habitación qué me toco la tina de baño esta muy sucia.
Stayed 1 night in Dec 2024

6/10 Okay

GATICA

Liked: Staff & service
Es un hotel viejito, sencillo y muy austero. Lo que hizo la diferencia fue el buen servicio de todo el personal en todo momento.
Stayed 6 nights in Dec 2024

10/10 Excellent

ERICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel sencillo pero cómodo, con atención muy amable del personal.
Stayed 1 night in Dec 2024

10/10 Excellent

CRISTOBAL IVAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación.
Stayed 1 night in Dec 2024

4/10 Poor

AB

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deja mucho que desear hospedarse en este hotel. Mal servicio en todos los aspectos definitivamente no regresaría
Stayed 1 night in Dec 2024

4/10 Poor

Sofia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Nydia Edith

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está sucia, al igual que la ropa de cama. Dice que el desayuno está incluido pero ingrese con 2 niños y se cobro a parte el desayuno (70 pesos cada uno) es pésimo y lento, solo es huevo con jamón y chilaquiles con frijoles, en raciones muy reducidas y sin sabor. La ventana de la habitación solo se cierra con un palo, el baño con la puerta toda descarapelada, aun no entregaba mi habitación y entraron, habíamos dejado un teléfono y amablemente nos indicaron que lo tenían. Me solicitaron cancelar la reserva en la aplicación sin embargo les indique que no era viable. Pero el costo de descuento de expedida y de ellos con público en general era la misma tarifa.
Stayed 1 night in Dec 2024

6/10 Okay

Juan

Traveled with partner
Liked: Property conditions & facilities
Los tres días que estuve alojado, había basura de huéspedes anteriores… El desayuno te lo dan frío.
Stayed 3 nights in Dec 2024

8/10 Good

GERMAN EDUARDO

Falta mantenimiento
Stayed 1 night in Nov 2024

6/10 Okay

Aleizah Morganna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Nos funcionó la ubicación. El servicio es adecuado al precio.
Stayed 1 night in Nov 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, se tuvo que solicitar el servicio en un par de ocasiones y después ya no se tuvo más problemas con el agua
Stayed 2 nights in Oct 2024

2/10 Terrible

Pablo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima actitud del personal de recepción, televisión mala vieja e inservible, toallas sucias. Poca capacidad de ser útiles al cliente. Personal desprolijo.
Stayed 2 nights in Oct 2024

10/10 Excellent

NORMA ANGELICA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy biej, habiataciones limpias
Stayed 1 night in Oct 2024

4/10 Poor

JOSE

Stayed 1 night in Sep 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service
Falta servicio de comida a la carta
Stayed 2 nights in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Cómo entrada y salida está algo bien pero como hospedaje y más con familia no lo recomiendo huele mucho a humedad no sirve el teléfono de tu aviación tienes que ir a recepción x tus cosas que necesitas el baño de tu cuarto muy sucio la cortina con moho no la verdad no fue algo bien mi estancia y los costos algo elevados
Stayed 2 nights in Sep 2024

10/10 Excellent

CONSUELO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Solo sería una remodelación de pintura y inmueble, de ahí sería todo la atención y estadía fueron correctas.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrés

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Falta de sriedad, la recervacion que hice por expedia, no la respetaron, al hacer valer la recervacion me dijeron que ya no estaba disponible porque ya la habían dado a otro cliente, NO LO RECOMIENDO. Y OJALÁ HAGAN LO MISMO, gracias.
Stayed 2 nights in Aug 2024