Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
ESDUMA HK Hotel Pachuca offers 22 air-conditioned accommodations with espresso makers and safes. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Beaux Arts hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.
ESDUMA HK Hotel Pachuca is a smoke-free property.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM.
Brera Kitchen - This restaurant specializes in Mexican cuisine and serves breakfast only.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
A restaurant
Restaurants on site
Brera Kitchen
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
4 floors
Beaux Arts architecture
Built in 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Towels provided
Entertainment
32-inch flat-screen TV with premium satellite channels
Food and drink
Espresso maker
More
Air conditioning
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
HK Hotel Pachuca
HK Pachuca
HK
HK Hotel
ESDUMA HK Hotel Pachuca Hotel
ESDUMA HK Hotel Pachuca Pachuca
ESDUMA HK Hotel Pachuca Hotel Pachuca
ESDUMA HK Hotel Pachuca Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic place in a pretty tough city to do tourism in.
This hotel has great facilities, nobody hassles you for tips, the parking was impeccable. The WiFi was great, the hotel is fairly new and updated.
Fifteen minutes walk from down town.
The breakfast outstanding and the staff super kind
The hotel does not have natural ventilation and their exhaust system does not work properly. Our room was so moldy my partner ended in urgent care due to severe allergic reaction to the unhygienic conditions of this place. Not recommended unless they fix this issue. We booked it because it is well located, however, terrible stay, we had to change hotels.
Alberto
10/10 Excellent
alejandro
Jun 28, 2022
alejandro
Stayed 1 night in Jun 2022
6/10 Okay
Jaime
Traveled with family and small children, Traveled with group
Apr 22, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are friendly and willing to help; however, the bathroom had a terrible oder.
Nice and clean near some nice restaurants in Pachuca. I did have some internet issues, but the staff quickly addressed it. The bed and sheets were extremely comfortable.
James
Stayed 1 night in Nov 2021
8/10 Good
Laura Ma
Traveled with group
Nov 3, 2021
Liked: Cleanliness, staff & service
A good 4* hotel, great location, the staff is very friendly and efficient.
The breakfast definitely the best of Pachuca!
But the building needs maintenance all around:, mainly in the bathrooms,
Laura Ma
Stayed 3 nights in Oct 2021
8/10 Good
Gerardo
Traveled with family
Jul 18, 2021
Liked: Cleanliness, staff & service
Great price
The good thing about this hotel is the restaurant. Very good breakfast
The service was lacking when we checked in. We even called to notify we were arriving late. What really upset me about this stay is that my friend and I got accused of stealing towels when we reported that no towels were in our rooms. The main check in staff member even went upstairs to our room to verify that we weren't making it up. In addition, we booked 4 rooms with double bed preference. Not one bed was a double bed. The water pressure was low but the rooms were modern and the bed was comfortable. The redeeming feature of this property was the excellent breakfast options and overall morning breakfast service. I wish that high caliber of service trickled to all other areas of the property.
The service was lacking when we checked in. We even called to notify we were arriving late. What really upset me about this stay is that my friend and I got accused of stealing towels when we reported that no towels were in our rooms. The main check in staff member even went upstairs to our room to verify that we weren't making it up. In addition, we booked 4 rooms with double bed preference. Not one bed was a double bed. The water pressure was low but the rooms were modern and the bed was comfortable. The redeeming feature of this property was the excellent breakfast options and overall morning breakfast service. I wish that high caliber of service trickled to all other areas of the property.
Lewis
Stayed 1 night in May 2021
8/10 Good
Verified traveler
Apr 27, 2021
Liked: Cleanliness, staff & service, amenities
Todo bien en general
Verified traveler
Stayed 1 night in Apr 2021
8/10 Good
HAYDEE I
Jan 4, 2021
Liked: Staff & service, room comfort
Puntos muy favorables: la cama, la ropa de cama y las almohadas, muy cómodas, excelente calidad, un gran descanso.
Desfavorable: el baño tenía un olor a caño terrible y la limpieza del lavado era deficiente.
Extras: Hay una máquina de expreso en el cuarto. El desayuno incluido fue muy bueno. La vista, que era un plus de la habitación, en realidad no tiene nada interesante. Pudimos quedarnos con nuestra mascota (con una tarifa extra).
HAYDEE I
Stayed 1 night in Dec 2020
6/10 Okay
Jorge, Wildomar CA
Traveled with partner
Nov 29, 2020
Liked: Staff & service
I appreciated the secured parking underground. Check in was easy and quick. The base of the beds are made of wood-like box and then the one mattress on it. When getting on or getting off the bed it makes a noises and this was very unpleasant. On our first night the pillows didn’t smell clean at all. But most importantly I never saw or heard about any extra steps on disinfecting anything, they only had gel in some areas.
This a fairly new hotel and its decor is quite modern. The staff are very cordial and acomodating.
From the outside it is hard to tell it is a hotel, it actually looks like it is an office building, and it is easy to miss the HK hotel name on the side. Defenitely good value.
Breakfast is included and is very good.
I did get WiFi during my entire stay in this hotel, the last couple of days it slowed down a bit, but overall is fine.
Very good experience at this hotel. Small, cozy & clean, rooms are big & comfortable, staff is attentive & helpful and breakfast is really good, just have to find a way to have more parking space. Definitely a nice place to stay in the city.