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Best Western Plus Santa Cecilia Pachuca

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Santa Cecilia Pachuca

Lobby
Exterior
Bar (on property)
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Breakfast available
  • Air conditioning

Explore the area

Map
Boulevard Rio De Las Avenidas 813, Pachuca, HGO, 42084
  • Monumental Clock of Pachuca
    ‪3 min drive‬
  • Hidalgo Stadium
    ‪4 min drive‬
  • Galerias Pachuca Mall
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby

La Joya Pachuca

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (164)
The price is $81
per night
$96 total
includes taxes & fees
Mar 27 - Mar 28
La Joya Pachuca

About this property

Best Western Plus Santa Cecilia Pachuca

4-star hotel in Las Palmitas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Best Western Plus Santa Cecilia Pachuca offers 101 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Best Western Plus Santa Cecilia Pachuca is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Garden Cafe - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 165 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Cafe

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 165 per person
  • Airport shuttle fee: MXN 2000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Santa Cecilia Pachuca Hotel
Best Western Plus Santa Cecilia Hotel
Best Western Plus Santa Cecilia
Best Western Santa Cecilia
Plus Santa Cecilia Pachuca
Best Western Plus Santa Cecilia Pachuca Hotel
Best Western Plus Santa Cecilia Pachuca Pachuca
Best Western Plus Santa Cecilia Pachuca Hotel Pachuca

Best Western Plus Santa Cecilia Pachuca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 566 out of 804 reviews
Rating 8 - Good. 177 out of 804 reviews
Rating 6 - Okay. 36 out of 804 reviews
Rating 4 - Poor. 11 out of 804 reviews
Rating 2 - Terrible. 14 out of 804 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eyder

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Loren

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall, it was a good stay. When I got to my hotel, I did find the bathroom to be dirty.
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis A

Stayed 1 night in Sep 2024

6/10 Okay

Beatriz

Liked: Staff & service
Over all it was ok but not what expected, the pipes seem to be rusted as the water was just rust color. The bed sheets are so tin and dingy, didn’t even look clean the same with the towels, old drywall not and very rough on the skin. I wouldn’t recommend and not planing to come back to this hotel. The stuff is great, too bad they have too little to work with.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a small property but its very clean, great food options, and friendly staff. Its walking distance to several shopping and sport facilities. Im a frequent customer here.
Stayed 1 night in Sep 2024

8/10 Good

Shelly

Stayed 4 nights in Jul 2024

10/10 Excellent

Flor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet this hotel is.
Stayed 2 nights in Jul 2024

10/10 Excellent

Viki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything. I cannot ask for anything better than this hotel room.
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Alainya

Stayed 1 night in May 2024

6/10 Okay

Daniela

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The property was fine. The staff was ok but they tried to charge me additional money when using the laundry service. More than what they originally informed me. Other than that, the hotel is ok.
Stayed 3 nights in Apr 2024

10/10 Excellent

FRANCISCO

Stayed 1 night in Mar 2024

8/10 Good

Nelson

Stayed 3 nights in Dec 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one night get away was nice meeting with my sister in law and brother. The food was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and excellent service. The restaurant food is excellent and the waiters provide excellent quality service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to main roads, the staff here goes way beyond, excellent service, super fast and always trying to help
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great place to stay in Pachuca, what makes this place excellent is the staff/service , always the extra mile!!!!! and the place is in excellent conditions.
Stayed 1 night in Jan 2024

6/10 Okay

Abigahil

Stayed 1 night in Dec 2023

10/10 Excellent

peter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

peter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and safe. Not a lot of places to walk to but the hotel itself is great.
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
This was my first time staying at this location, exceeded my expectations.. from service, appearance, room and food. This will definitely be my go to spot on my future visits.
Stayed 1 night in Sep 2023