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The Store

5.0 star property

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Photo gallery for The Store

Front of property
Superior Room, 1 King Bed with Sofa bed | View from room
Terrace/patio
Exterior
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1-5 Broad Street, Oxford, UK, Oxford, England, OX1 3AG
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Christ Church College
    ‪3 min walk‬
  • Oxford (OXF)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Cornmarket St)

  • 31 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearson´s Duplex

Pearson´s Duplex | Premium bedding, in-room safe, desk, laptop workspace

Pearson´s Duplex

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super King Room

Deluxe Super King Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Balliol College)

Junior Suite (Balliol College) | Living area | 50-inch Smart TV with digital channels, streaming services

Junior Suite (Balliol College)

  • 39 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Living area | 50-inch Smart TV with digital channels, streaming services

Superior Room, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Rooftop Terrace

Premium bedding, in-room safe, desk, laptop workspace

Superior Room with Rooftop Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Super King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Arthur's View)

Junior Suite (Arthur's View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Arthur's View)

  • 32 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | View from room

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Northgate Junior Suite

Northgate Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Northgate Junior Suite

  • 25 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Randolph Hotel Oxford, a Graduate by Hilton

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (621)
The price is $438
per night
includes taxes & fees
May 23 - May 24
The Randolph Hotel Oxford, a Graduate by Hilton

About this property

The Store

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, coffee/tea in a common area, and massage/treatment rooms are onsite.
The Store offers 101 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Store features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of meeting rooms and coworking spaces. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

The Store is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Store has a restaurant on site.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Store Hotel
The Store Oxford
The Store Hotel Oxford

The Store Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 155 reviews
Rating 8 - Good. 32 out of 155 reviews
Rating 6 - Okay. 13 out of 155 reviews
Rating 4 - Poor. 4 out of 155 reviews
Rating 2 - Terrible. 0 out of 155 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, and I love the little touches they leave in the room and how nice the staff is

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No table

Only problem was the restaurant was full and as staying guests we were not reserved a table.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, seriously this is a top hotel

What an amazing hotel, public areas are very nice, room was lovely. Very clean, high quality, very comfy and top quality. Dinner was fabulous and breakfast was very good as well. You can't really expect more. I'll definitely come back.
Stayed 1 night in Jan 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Wonderful room with views over old Oxford
Stayed 2 nights in Jan 2025

10/10 Excellent

Ko-En

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive soundproofing

Oxford is beautiful because it is old but often that means the buildings have thin walls and difficult to heat. This new hotel is a welcome change - toasty and quiet. Ideal location for acess to major bus routes and the university. Lovely staff as well!
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole L.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
From the moment we arrived at The Store, we were impressed by the outstanding service. The staff went above and beyond to ensure our stay was memorable, making us feel welcome and well cared for. Our room was incredibly spacious and thoughtfully designed, with a bed that was exceptionally comfortable. During our stay, we had the pleasure of dining at the hotel’s restaurant, and we also ordered room service. Both experiences were top-notch, with delicious food and impeccable service. The attention to detail was evident in every aspect of our meals. Do not miss the chicken pie! The hotel’s location is ideal, right in the heart of the city center. It's the perfect base for exploring all that the area has to offer, with shops, restaurants, and attractions just a short walk away. My daughter was starting a study abroad program and we were able to find everything she needed to get started. Overall, The Store provided a luxurious and relaxing experience; we couldn’t have asked for a better place to stay. We highly recommend it to anyone visiting the area! I will definitely plan on staying here again next time I visit.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all in all but the tv didnt work in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night with my dog and we were so well looked after that I didn’t want to leave! The hotel is really beautiful and the location is perfect. We took the bus from the park and ride and it stopped right outside. The staff were friendly. Our room was gorgeous, with its own private terrace overlooking the Oxford skyline. This hotel is also really welcoming to dogs. There was a bed, bowls and welcome box waiting. I was able to bring the dog to the bar/lounge area to have dinner and drinks. The room itself was comfortable, nice bed linen, big fluffy towels, a good shower and complimentary treats in the room that I wasn’t expecting. I can’t recommend this hotel enough and I will be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and perfect location

Really lovely room, great design and attention to detail. Beautifully presented, very helpful and friendly staff. Great breakfast. Homely and high-end downstairs seating area and bar. Amazing central location
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t be the location of this newer hotel in Oxford, and the staff and amenities were excellent. 10 out of 10.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ragvir Kaur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in brilliant location.

Wonderful last minute stay for husbands birthday with 3 young children. Hotel is beautiful and immaculate! We were given a room upgrade which was lovely and champagne and balloons left in the room to mark my husbands birthday. Would happily return.
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2024

8/10 Good

Sarah

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Sejal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building but unless you are in a suite the room are tiny!
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matt

An excellent stay at The Store - real attention to detail throughout the stay - from a free minibar, chocolate, and champagne on arrival. I was impressed by the friendliness of the staff, all taking time to speak to us and made to feel special. Rooms are spacious and have a luxury feel, and offers good value for money.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and really friendly service - we felt really looked after and the room was really plush. Excellent location, right in the heart of oxford. Bar opening times, particularly for the rooftop bar were a bit limited which was a shame.
Stayed 2 nights in Dec 2024

8/10 Good

m

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How convenient it is in central Oxford with lots of shopping and dining options. The history behind the hotel. The complimentary thermal suite.
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new hotel is in a great historic and convenient location. We did notice that the bar staff (where we dined) were harried and not very friendly. Breakfast was fabulous and all the staff there were attentive and friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Nilpa

Stayed 2 nights in Nov 2024