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Mercure Oxford Eastgate Hotel

4.0 star property

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Breakfast, lunch, dinner served; local cuisine
Exterior
Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • Christ Church College
    ‪4 min walk‬
  • Oxford Castle
    ‪13 min walk‬
  • Oxford (OXF)
    ‪15 min drive‬

Room options

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Twin Room, 2 Twin Beds

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Oxford Eastgate Hotel

4-star hotel in Oxford City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Oxford hotel also offers a terrace, tour/ticket assistance, and concierge services.

Mercure Oxford Eastgate Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and historic hotel in the heart of Oxford

Big room, fast check-in and plenty of pillows for a comfortable sleep.
Stayed 1 night in Mar 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Parking on site £30. Were placed in an annex building, noisy at night with people upstairs.
Stayed 2 nights in Mar 2025

6/10 Okay

Lesley

Business traveler
Liked: Room comfort

Like a dolls house

Everything seemed to be in miniature. Room was tiny, was a challenge to get in and out of the shower. Breakfast plates also small. Alleyway to car park tiny and very few spaces. Very expensive compared against other Mercure hotels.
Stayed 1 night in Mar 2025

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Don't stay here unless you really need to. The room wasn't cleaned properly and the performance of the staff was shoddy. We gave up waiting for breakfast after about 30 minutes and went elsewhere.
Stayed 1 night in Mar 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel room was ok, the bed comfortable. The staff on reception were welcoming and performed well. But the dining room was chaotic. We ordered coffee and peppermint tea - apparently the hotel had no decaf coffee in either the rooms or the dining room. It took 15 mins plus a couple of reminders before it arrived at our table. We ordered breakfast and after 50 minutes waiting we walked out and told the staff to cancel it we could not wait an hour for breakfast. Other tables were repeatedly brought the wrong food and plates were going back and fore to the kitchen. We felt sorry for the young staff who were overwhelmed and there was clearly a management failure to render the breakfast session so poor and chaotic.
Stayed 1 night in Mar 2025

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a very comfort hotel
Stayed 1 night in Mar 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from train
Stayed 1 night in Mar 2025

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, helpful staff
Stayed 1 night in Mar 2025

2/10 Terrible

Roderick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location was excellent and central near the colleges and High Street and Botanical Gardens. Unfortunately the room we stayed in, overlooking Merton Lane was noisy with a constant loud electrical noise which persisted all night preventing any sleep.
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025

6/10 Okay

Tim

Business traveler
Liked: Cleanliness
The Staff on reception were clearly new and not experienced or trained - resulting in a very slow process and my payment being taken twice. Which was resolved and I was refunded. My room was very small - and the shower was almost too small to get washed in!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Fantastic accommodation.
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Lovely place and with good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

R L

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Hotel looking a bit tired , carpets etc ready for a revamp .. felt expensive .. overall ok though
Stayed 1 night in Jan 2025

4/10 Poor

charmaine

Traveled with group
Disliked: Cleanliness

Disappointed

I was very impressed with the staff. Friendly and professional. However, everything that came out of the kitchen was cold. Coffee or burger etc. COLD. Not warm. Cold. Also the banisters and handrails going up to the room, black with dirt. I don’t think they have ever been wiped down. Carpets were clean but the hoover stored on the landing. Pack it away. I don’t want to feel like I’m entering dorm rooms on campus. Bathrooms clean. Room a bit small for a twin but ok. Would be useful to have a mirror any place where the hairdryer can reach.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

2/10 Terrible

kevin

Liked: Cleanliness
Disliked: Room comfort

Uncontrolled temperature in rooms. Far too hot

No temperature control and extremely hot. The windows had to be opened to let some air in despite the icy conditions . We left a day early due to this
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025