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Malmaison Oxford

4.0 star property

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Photo gallery for Malmaison Oxford

Hallway
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Garden
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
3 Oxford Castle, Oxford, England, OX1 1AY
  • University of Oxford
    ‪1 min walk‬
  • Oxford Castle
    ‪1 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • Oxford (OXF)
    ‪14 min drive‬

Room options

View all photos for Cell Double Room

Cell Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Cell Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Cell Room

Club Double Cell Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Club Double Cell Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Club Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for House of Correction Double Room

House of Correction Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

House of Correction Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Signature Suite

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Courtyard by Marriott Oxford City Centre

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (633)
$472 nightly
The price is $472 total
includes taxes & fees
Courtyard by Marriott Oxford City Centre

About this property

Malmaison Oxford

4-star hotel in Oxford City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Malmaison Oxford offers 95 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a terrace, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison Oxford is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Malbar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 34 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Valet parking fee: GBP 34 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve valet parking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison Oxford Hotel
Malmaison Hotel Oxford
Malmaison Oxford
Malmaison Oxford Castle Hotel Oxford
Malmaison Hotel Oxford
Malmaison Oxford Hotel
Malmaison Oxford Oxford
Malmaison Oxford Hotel Oxford

Malmaison Oxford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Josh-Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel feels somewhat disconnected from its historic surroundings, coming across more as a prison-themed novelty than a true reflection of its past. The faux stone wallpaper, dim lighting, and gimmicky décor dominate, while some of the more original, untouched areas are mostly beyond perspex barriers, making them inaccessible to guests - disappointing for those hoping for a more immersive experience. Ultimately, staying inside offers little more than what’s visible from the public areas outside. Oxford's Malmaison is not a luxury hotel in any sense beyond its aesthetic and price. Service is minimal, the front desk staff are unwelcoming and the room facilities are underwhelming. There are no premium touches you might expect from an upscale hotel—no help with luggage was offered, no spa, no welcome gifts/notes, very limited room service times and options... nothing particularly notable as 'fancy'. If you manage to snag a room at a heavily discounted rate, it could be an interesting stay, perhaps for a business trip. However, for a special occasion, this wouldn't be the ideal choice. On a positive note, the restaurant is good, and the waiting staff are far more pleasant than the reception team. That said, you don’t need to stay at the hotel to dine there, and Oxford has plenty of better and more affordable dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 1 night in Feb 2025

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb location, right in the centre of Oxford. Cool, quirky, theme.
Stayed 3 nights in Feb 2025

4/10 Poor

Mark, PORTLAND

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lifts didn't work and there were lots! of stairs to our room. The lobby, hallways, and other common areas were dark.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for myself and the wife. We checked in and parked the car outside the hotel I would recommend paying for the valet parking. A couple of minutes walk and we were in the buzz of the city. Lovely Room, Staff were all fantastic and a Good breakfast 5 stars from us and we will be going back
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort

A must for Oxford. Superb Hotels

Room was brilliant - duplex room overlooking the mound. Balcony and firm king size bed. Bath was leaking so we told them about that (these things happen) but the bathroom was huge and well presented. Another themed hotel based on the prison that its built around and as part of. Superb building loaded with characteristics. Friendly staff and just situated a few steps away from the Westgate shopping mall and variety of different restaurants
Stayed 2 nights in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely accommodation but give breakfast a miss

Room was lovely & bed very comfortable. Service at check-in was great & i got given a prosecco token for 2 for my birthday and barman was lovely. Downside was breakfast with 1 coffee machine that was very slow. When i got to it, it needed emptying so i found someone to help.i then went to chose my coffee & got out of milk message so had to track someone down again. Went up for a second coffee and had to wait as someone waiting for hot chocolate to be replaced. Very limited cold breakfast choice as no plain yoghurt and i was told both mornings by woman serving us don't touch the fruit salad (i have a kiwi allergy). For the price of the stay wouldn't have thought too much trouble to do a fruit portion without? Valet parking used & within less than a 1 minute of leaving car warning came up flat tire. We stopped as soon as we could to find giant screw in front tyre. Haven’t reduced rating on this basis but future residents have a thorough check before you leave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Central to town for shopping and restaurants.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

2 night stay

Limited parking but we did pay to park at the hotel. Disappointing to find no draft beer, they had ran out. Breakfast was very good. Our room as not very warm, the bathroom was cold. Quirky hotel and nice to experience. Everything was nice a clean.
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but uncomfortable

The setting is wonderful, the rooms are clean and surprisingly light. The mattress was possibly from when it was a prison (it was awful), so didn't get much sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek overnight stay

Great hotel with quirky cell rooms. Staff were polite and very helpful. Great location. We only had a one night stay but would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel situated in the heart of Oxford.
Stayed 2 nights in Feb 2025

10/10 Excellent

William, Sheffield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved iy
Stayed 2 nights in Feb 2025

10/10 Excellent

jon

Stayed 1 night in Feb 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and fascinating hotel, steeped in history, great breakfast and well appointed, comfortable rooms but on the chilly side
Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good.

All good, used the valet parking. Hotel staff very helpfull, room spotlessly clean, good choice at breakfast. Good location. I would use again.
Stayed 1 night in Feb 2025