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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Exterior
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Oxford Castle
    ‪6 min walk‬
  • Oxford (OXF)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

City view

Deluxe Room, 1 King Bed, View

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Randolph Suite)

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Oxford Suite)

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area | Flat-screen TV

Royal Suite, 1 King Bed

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Graduate King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Graduate Accessible King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Graduate Deluxe Twin

Interior

Graduate Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Graduate Double

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Graduate Double With View

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Double With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Graduate Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Graduate Single

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Single

  • Sleeps 1
  • 1 Twin Bed

View all photos for Oxford Suite (Superior Suite)

Living area | Flat-screen TV

Oxford Suite (Superior Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Randolph Suite (Superior Suite)

Living area | Flat-screen TV

Randolph Suite (Superior Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Graduate Deluxe King with View

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Deluxe King with View

  • Sleeps 2
  • 1 King Bed

View all photos for Graduate Deluxe King

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Interior

Royal Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The Randolph Hotel Oxford, a Graduate by Hilton features a full-service spa and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 5592 square feet (520 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

The Randolph Hotel Oxford, a Graduate by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Cribs (infant beds) are available for GBP 50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 632 reviews
Rating 8 - Good. 120 out of 632 reviews
Rating 6 - Okay. 60 out of 632 reviews
Rating 4 - Poor. 24 out of 632 reviews
Rating 2 - Terrible. 22 out of 632 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities

It might be a long way to your room...

The biggest issue I had with the property is that our room was so far from the lobby! "Take the elevator up to the first floor , turn left, down a few steps, down this hall, up some steps, down a longer hall, down a flight of steps, down another hall..... Good Grief! The room was a nice size, shower is *very* small. The bedding was all too heavy -- no happy medium of just a light blanket. Silly knit throws at the foot of the bed that are too heavy, and just don't work because they're so stretchy. King bed is just two twins pushed together with uncomfortable lump in the middle. Sigh. We did have help carrying our luggage during the journey to and from our room. Staff are all very nice. Coffee and tea service in the room was great. Room was very quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice but it was difficult to get to given the age of the building. The staff were friendly. The overall stay would’ve been fine had we not had an abysmal experience during breakfast. We reserved breakfast the night before. When we got down to breakfast, they told us it was about an hour wait. We wait our turn and come back, and when we went to the buffet, nearly everything was empty. We ended up leaving and asking for a refund. Definitely not what I expected of a “5 star hotel”.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very dated and the rooms a little quirky. Our room in particular sloped in various directions the tv bureau sloped one way and the desk table another. Difficult when trying to make a coffee in the morning when the cup slides down the table. However an enjoyable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

STP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2025

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look a bit tired. Staff didn’t wow us just did their jobs
Stayed 3 nights in Jan 2025

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a lovely hotel….

A lovely hotel, and overall a good experience. The public areas are something quite special - and service is excellent. My only complaint which resists a 5 star rating was the room noise. It was quite dated, and the corridor noise was quite loud through the night and could hear another guest coughing in their room - which given the relatively high room price was a bit disappointing. I’d stay here again, but I’d ask for a better room away from traffic areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome, great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Oxford stay. Wonderful hotel, location and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and traditional building. Loved our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeously appointed old fashioned hotel right in the middle of Oxford. The staff is exceptionally responsive and welcoming, and our rooms were comfortable and pretty. My favorite part of the exoerience was the fireside bar—the perfect spot for a warm drink after a day of walking.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oscar Wilde bedroom decor was surprising yet pleasant. The bed was exceptionally comfortable resulting in an excellent nights sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, but service needs improvement.

The Randolph is ideally located in the centre of Oxford, with everything being in walkable distance. The rooms are clean, comfortable and quiet. The service, sadly, didn’t match the hotel’s offering. Many staff members came across as unwilling to help, and even tried moving our party from areas, having been told to sit there by other staff members.
Stayed 2 nights in Jan 2025

6/10 Okay

Eugene

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have stayed here several times. Like the hotel and service. This stay, several issues with heating system. Appreciated responsiveness of team and adjustments upon check-out.
Stayed 2 nights in Jan 2025

8/10 Good

Anna, Islip

Traveled with family
Liked: Cleanliness, staff & service
My kids and I stayed here for one night as a bit of research now that we’ve moved into the area, so we can see which hotels to suggest to friends. The building is very impressive but it’s a bit too old school for me, and could do to modernise a bit. The bar area is very small and situated near the front door. The food in the restaurant was delicious but the service was a little slow. We switched rooms because the heating wasn’t working properly, but this was all done very quickly and efficiently and we actually ended up in a nicer room. Compared to other 5 star hotels in the area, amenities in the bedrooms were a bit disappointing. So, whilst we enjoyed our stay, I wouldn’t recommend the hotel to friends staying in the area. Sorry!
Stayed 1 night in Jan 2025

10/10 Excellent

Emily, Charlottesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lounge and dining areas. Rooms are very cozy and comfortable. Would definitely return!
Stayed 1 night in Jan 2025

8/10 Good

ALAN

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with partner
Breakfast was barely warm ! Shower was messy with rubber mat inside and bath mat out! Long walk from lift to shower. No coat hanging in restaurant area for outside clothing
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were excellent. Slightly disappointed with room and facilities for the price
Stayed 2 nights in Dec 2024

6/10 Okay

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fittings and furnishings weren't up to standard in our room. Broken tap, peeling fabric on lamp. Room was far too hot.