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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Exterior
Breakfast, lunch, dinner served; British cuisine
Meeting facility
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Oxford Castle
    ‪6 min walk‬
  • Oxford (OXF)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Randolph Suite)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, View

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Oxford Suite)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area | Flat-screen TV

Royal Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Graduate King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Graduate Accessible King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Graduate Deluxe Twin

Bathroom | Designer toiletries, hair dryer, towels

Graduate Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Graduate Double

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Graduate Double With View

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Double With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Graduate Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Graduate Single

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Single

  • Sleeps 1
  • 1 Twin Bed

View all photos for Oxford Suite (Superior Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Oxford Suite (Superior Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Randolph Suite (Superior Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Randolph Suite (Superior Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Graduate Deluxe King with View

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Deluxe King with View

  • Sleeps 2
  • 1 King Bed

View all photos for Graduate Deluxe King

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The Randolph Hotel Oxford, a Graduate by Hilton features a full-service spa and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 5592 square feet (520 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

The Randolph Hotel Oxford, a Graduate by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Cribs (infant beds) are available for GBP 50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 639 reviews
Rating 8 - Good. 121 out of 639 reviews
Rating 6 - Okay. 63 out of 639 reviews
Rating 4 - Poor. 24 out of 639 reviews
Rating 2 - Terrible. 23 out of 639 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

elizabeth

Stayed 1 night in Mar 2025

6/10 Okay

Anthony

Traveled with partner
Needs better attention to detail.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro, Woking

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and we were very well received
Stayed 1 night in Mar 2025

10/10 Excellent

Harriet

Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place to stay in visiting Oxford. So much fun and love The Alice and The Morse themes.Will definitely return .
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, beautifully finished. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots of character and so centrally located! Room was tight but beautifully appointed and hotel bar was absolutely lovely!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mattress clearly good quality but well past its use by date and SO uncomfortable. It was like sleeping on a marshmallow on a slope on a boat. Got no sleep at all. Hotel of this standard should be checking condition of mattresses and replacing ancient knackered ones.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Fantastic staff who made my birthday stay special with some added touches. Staff at reception and the Morse Bar really went the extra mile, thank you! We used the spa which was £20 per head, there was a bit of an odour to the changing room area and the shower in the thermal area was blocked and water over flowing. The bed was extremely comfortable and one of the best night sleeps we’ve had in a long time!
Stayed 1 night in Mar 2025

10/10 Excellent

Francis, Tallahassee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good service.
Stayed 1 night in Mar 2025

6/10 Okay

Mariaelena

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This property is in walking distance from shopping, restaurants and really cool architecture. The restraint had poor and slow service. The food is overpriced for this area. The room was nice. The shower was out of soap. The housekeeping does not vacuum. No attention to detail here. Every service person we encountered seemed bothered to interact. The beds are wonderfully soft!
Stayed 1 night in Mar 2025

6/10 Okay

jo

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, so convenient to use The Pear Tree park & ride from M40 Beautiful couple of days in Oxford.
Stayed 3 nights in Mar 2025

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities

It might be a long way to your room...

The biggest issue I had with the property is that our room was so far from the lobby! "Take the elevator up to the first floor , turn left, down a few steps, down this hall, up some steps, down a longer hall, down a flight of steps, down another hall..... Good Grief! The room was a nice size, shower is *very* small. The bedding was all too heavy -- no happy medium of just a light blanket. Silly knit throws at the foot of the bed that are too heavy, and just don't work because they're so stretchy. King bed is just two twins pushed together with uncomfortable lump in the middle. Sigh. We did have help carrying our luggage during the journey to and from our room. Staff are all very nice. Coffee and tea service in the room was great. Room was very quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice but it was difficult to get to given the age of the building. The staff were friendly. The overall stay would’ve been fine had we not had an abysmal experience during breakfast. We reserved breakfast the night before. When we got down to breakfast, they told us it was about an hour wait. We wait our turn and come back, and when we went to the buffet, nearly everything was empty. We ended up leaving and asking for a refund. Definitely not what I expected of a “5 star hotel”.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very dated and the rooms a little quirky. Our room in particular sloped in various directions the tv bureau sloped one way and the desk table another. Difficult when trying to make a coffee in the morning when the cup slides down the table. However an enjoyable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

STP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2025

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look a bit tired. Staff didn’t wow us just did their jobs
Stayed 3 nights in Jan 2025