Along with a refrigerator in a common area, this smoke-free hotel has a 24-hour front desk and a convenience store. Free WiFi in public areas and free self parking are also provided.
HOTEL EL ENCANTO offers 40 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
HOTEL EL ENCANTO features a convenience store and a refrigerator in a common area. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.
HOTEL EL ENCANTO is a smoke-free property.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Limited onsite parking
Food and drink
Couples/private dining
Family friendly
Grocery/convenience store
Conveniences
24-hour front desk
Grocery/convenience store
Shared refrigerator
Guest services
Housekeeping (daily)
Proposal/romance packages
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Entertainment
Flat-screen TV
Food and drink
Free bottled water
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 200 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 200 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Pet fee: MXN 200 per pet (varies based on length of stay) plus MXN 100 one-time cleaning fee
Rollaway bed fee: MXN 200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Property is also known as
HOTEL EL ENCANTO Hotel
HOTEL EL ENCANTO Otumba
HOTEL EL ENCANTO Hotel Otumba
HOTEL EL ENCANTO Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
4.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Carla
Traveled with family
Dec 27, 2024
Disliked: Property conditions & facilities
En general bien solo para dormir
Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua.