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Holiday Inn Express And Suites Ottumwa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express And Suites Ottumwa by IHG

Exterior
Indoor pool
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
941 North Quincy Avenue, Ottumwa, IA, 52501
  • Quincy Place Mall
    ‪7 min walk‬
  • Wayside Park
    ‪16 min walk‬
  • Greater Ottumwa Park
    ‪3 min drive‬
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Living Area)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Living Area)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn Ottumwa

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (380)
The price is $148
per night
$166 total
includes taxes & fees
Mar 13 - Mar 14
Hampton Inn Ottumwa

About this property

Holiday Inn Express And Suites Ottumwa by IHG

Ottumwa hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express And Suites Ottumwa by IHG offers 93 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express And Suites Ottumwa by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Complimentary self parking is available on site.

Holiday Inn Express And Suites Ottumwa by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 0.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 0.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottumwa Hotel
Holiday Inn Express Ottumwa
Express Suites Ottumwa By Ihg
Holiday Inn Express Suites Ottumwa
Holiday Inn Express Suites Ottumwa an IHG Hotel
Holiday Inn Express And Suites Ottumwa by IHG Hotel
Holiday Inn Express And Suites Ottumwa by IHG Ottumwa
Holiday Inn Express And Suites Ottumwa by IHG Hotel Ottumwa

Holiday Inn Express And Suites Ottumwa by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 121 out of 210 reviews
Rating 8 - Good. 38 out of 210 reviews
Rating 6 - Okay. 21 out of 210 reviews
Rating 4 - Poor. 15 out of 210 reviews
Rating 2 - Terrible. 15 out of 210 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty quiet, but easily accessible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we’ve stayed!
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food was really good, the beds were comfortable, and the rooms were clean. All staff was very nice.
Stayed 2 nights in Aug 2024

6/10 Okay

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would really like to give a nice review. I will say that check in went great and we received great service. This was our second time staying in this hotel. Our first visit went great. This visit we were disappointed. Quarters were unavailable at the front desk for the coin operated washer and dryer on site. Of course i ran out half way through my cycle at 9p.m.! No one was at the front desk so i called their main line and was told they didn't have any because they ran out (this was a Friday night) and go to the gas station down the road! The next day, the front desk was able to give us two dollars in quarters. We brought them up stairs. Lost one on the floor but we were so excited to find two dimes and a nickel! My son went down to exchange it for a quarter and was refused saying they only take dollars. Luckily we ended up finding the quarter and got our clothes washed. Breakfast food items ran out. Cinnamon rolls were always out except our last day and we were there 5 nights. I got the last salsa, the last butter, and my son got the last bacon. It's unfortunate but I'll probably try a different hotel next time. Location is great, but it's like the staff just is burned out and doesn't care anymore. :(
Stayed 5 nights in Aug 2024

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was very disappointing. There were no drinks because their juice machine was out of order. No eggs, no biscuits by 8am, no sausage. And there was a broken exterior door that allowed anyone to walk into the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

KellyL.

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air conditioning didn’t work in exercise room. Ice machine didn’t work on 3. Printer didn’t work. Lots of out of order items and staff acted like things had been out for awhile. You pay a lot of $ to have things not work and amenities unusable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
We’ve stayed at this hotel twice now and we love it. The staff is so friendly and they go out of their way for you. The hotel is clean, beds are comfy. Breakfast is free and good. I have zero complaints- We will be back 💖
Stayed 3 nights in Jul 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shanitha

Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice motel
Stayed 1 night in Apr 2024

8/10 Good

Julio

Stayed 2 nights in May 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet hotel.
Stayed 1 night in May 2024

10/10 Excellent

Bobby

Traveled with family
Just fine…as expected
Stayed 1 night in May 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where's the Food
We stayed on a Saturday night. We were told that breakfast was served until 10 am. We went down at 9:10 and there were only 2 bagels, instant oatmeal and cereal. All hot food was gone. Some other members of our party were down at 8:30. Same thing for them! If you are going to say food until 10 then there needs to be food until 10. I understand that maybe you run out of one thing and don't refill it but everything?!?! And part of the reason we stayed there is that breakfast was included. Well...it wasn't. Very disappointed.
Stayed 1 night in Apr 2024

8/10 Good

Nikole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice.
I travel for my job and this was an especially nice place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, family and pet-friendly hotel
The front desk clerk was friendly, professional, and courteous. The hotel was clean, comfortable and pet-friendly. Breakfast was included and had various good-tasting hot and cold items. We had a great stay. Thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and did great at making the stay enjoyable! Absolutely only thing we didn’t enjoy was a slow elevator.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed here overnight as part of a two day road trip. The staff was welcoming and friendly and offered us complimentary water right at the start. They let us know where to find everything we would need and about breakfast service. Overall we had a wonderful stay. The place was clean and well cared for. Our room was clean and stocked with all we could need. There really was no complaints.
Stayed 1 night in Mar 2024