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SureStay Hotel by Best Western Kemptville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Kemptville

Property amenity
Exterior
Restaurant
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, Select Comfort beds, desk
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • South Branch Cove Park
    ‪4 min drive‬
  • Rideau Glen Golf Club
    ‪8 min drive‬
  • Rideau River Provincial Park
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, Select Comfort beds, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(33 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Kemptville

North Grenville hotel with free weekday breakfast
This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a vending machine are onsite.
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site. Guests can use the health club at a partner property. A total renovation of this property was completed in July 2019.

SureStay Hotel by Best Western Kemptville is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Renovated entire property - July 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 167 out of 462 reviews
Rating 8 - Good. 185 out of 462 reviews
Rating 6 - Okay. 66 out of 462 reviews
Rating 4 - Poor. 24 out of 462 reviews
Rating 2 - Terrible. 20 out of 462 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
For the price, this is a clean, comfortable roadside motel with a very decent breakfast. Recommended.
Stayed 1 night in Mar 2025

2/10 Terrible

Robert John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Clean & friendly
Stayed 2 nights in Mar 2025

6/10 Okay

Amanda J W

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
For a quick overnight stop it was adequate but wouldn’t want an extended stay…. Limited dining and nothing in close proximity - have to drive to dine.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, smells fresh. Staff very nice and accommodating.parking readily available.
Stayed 1 night in Mar 2025

4/10 Poor

Shri Varshaa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Outside needs more work. Going from one building to the next in weather was a pain but manageable. Great staff.
Stayed 1 night in Mar 2025

8/10 Good

Ranjson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leecars

Stayed 1 night in Feb 2025

6/10 Okay

Trisha

Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable bed. Continental breakfast was a bonus. We would stay again
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to the facility i was using and very quiet
Stayed 2 nights in Feb 2025

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean, cozy ,motel. It was perfect. The hard wood floors ,are so nice. The bed ,very comfortable. Nice, that there was a warm blanket ,on shelf, if needed and extra pillows. Did not lack of anything. The breakfast ,was nice and enjoyable. Thank you.
Stayed 1 night in Feb 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Katie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, not noisy, easy parking. Really close to shopping and food chains. Great for our purposes!
Stayed 2 nights in Jan 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ok fot an overnight stay
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2024

8/10 Good

Peter, STOUFFVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and seemed to have been updated recently. was very happy with the value
Stayed 1 night in Dec 2024

6/10 Okay

Francis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff was rude and should be taught manners on how to greet a client. I was staying in a pet friendly room as I had a 25 pound pet. There was a smell of dog urine in the room since I checked in at 11:30 PM and just wanted to sleep I did not ask to change the room but this is certainly unacceptable considering there was a $30 supplement per pet to pay on top of the room rate.
Stayed 1 night in Dec 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are really comfortable, room was renovated and quiet stay
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024