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Montcler Hotel & Conference Center, Trademark by Wyndham

3.0 star property

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Photo gallery for Montcler Hotel & Conference Center, Trademark by Wyndham

Lobby
Courtyard
Indoor pool, sun loungers
Aerial view
Sports bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
3300 Drew Ave, Sandwich, IL, 60548
  • Northwestern Medicine Valley West Hospital
    ‪6 min drive‬
  • Farnsworth House
    ‪7 min drive‬
  • Silver Springs State Park
    ‪9 min drive‬
  • Romeoville, IL (LOT-Lewis University)
    ‪49 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 2 Queen Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking

Honeymoon Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, memory foam beds

Honeymoon Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 Queen Bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Montcler Hotel & Conference Center, Trademark by Wyndham

3-star Sandwich hotel with 1 restaurants, connected to a shopping center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Montcler Hotel & Conference Center, Trademark by Wyndham offers 100 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Montcler Hotel & Conference Center, Trademark by Wyndham features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 53604 square feet (4980 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Onsite self parking is complimentary.

Montcler Hotel & Conference Center, Trademark by Wyndham is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9 AM.
Top Shelf Grille and Bar - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Top Shelf Grille and Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Ecotours
  • Hiking/biking trails
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (53,604 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Timber Creek Convention Center
Best Western Plus Timber Creek Convention Center Hotel
Best Western Plus Timber Creek Convention Center Hotel Sandwich
Best Western Plus Timber Creek Convention Center Sandwich
Timber Creek Inn Sandwich
Timber Creek Inn
Timber Creek Sandwich
The Montcler Hotel Trademark Collection by Wyndham
Montcler Hotel Conference Center Trademark by Wyndham
Montcler Hotel & Conference Center, Trademark by Wyndham Hotel

Montcler Hotel & Conference Center, Trademark by Wyndham Reviews

Reviews

6.8
Rating 10 - Excellent. 81 out of 268 reviews
Rating 8 - Good. 54 out of 268 reviews
Rating 6 - Okay. 52 out of 268 reviews
Rating 4 - Poor. 47 out of 268 reviews
Rating 2 - Terrible. 34 out of 268 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Marcy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Day staff was very rude and arrogant. Housekeeping was terrible. When asked to get a light clean, the room was ignored. And no cleaning was done.
Stayed 2 nights in Nov 2024

8/10 Good

Anisa

Business traveler
Easy parking and near grocery store.
Stayed 1 night in Nov 2024

2/10 Terrible

Autumn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

JAMES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Look for something else if you can.
When we arrived we found no blankets on the bed which we thought strange, also no liquid soap in the shower dispenser. The breakfast barely qualifies as "continental" with only oatmeal, cereal and some muffins. However with the negative I would say the beds were quite comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Dave

Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Riley

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
Rooms not cleaned everyday, no comforters on the bed, bugs in room, staff was friendly and tried to vacuum them up, tv didn’t work well only 3 channels came through.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge and woods around property.
Stayed 1 night in Oct 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very run down hotel. Pool was so cold my kids couldn’t even get in.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Paulette

Liked: Staff & service, property conditions & facilities
Hum! My room was 90 degrees when I arrived. No gluten free or protein options for breakfast. Close to family and fairly quiet with trains running by. Staff are friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Geoffrey

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nothing to write home about but the hotel, staff and stay was overall excellent!
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and exhausting
When we first arrived after a very long day, I settled the kids in while my husband brought up the luggage. We sat down to eat and watch TV only to find out the TV had no picture, only sound. They were able to come up and get the picture to turn on but it was so fuzzy it hurt my eyes. We decided to go swim instead. The water was so cold, the kids got out after about 10 minutes. There were no pool towels and I had to walk back to the front desk. They had none but did end up bringing some down later. As we approached bedtime, I went to pull out the sleeper sofa for my daughter, only to find it was completely broken. She ended up just sleeping on the regular cushions since she is small but it was an exhausting night. The entire first floor smelled like a dead mouse and the pumpkin air freshener they were using to cover it up did not make a good combination. We will not be returning. Overall, the staff was very nice and tried to help but the hotel itself is so rundown.
Stayed 1 night in Sep 2024

4/10 Poor

Bill

Stayed 1 night in Sep 2024

6/10 Okay

Bill

Too much hassle for a hotel stay
Every day was a new adventure with our room. There seemed to be a major disconnect between the booking system and the front desk computer system. The room we were booked into seemed to daily disappear from the system cousing an almost daily stop at the front desk to correct. We were booked in for 6 days. On the final evening, another guest attempted to use a key card to come into our room, unsuccessful but returned 10 minutes later with hotel staff and opened the door but were unable to enter as we had the security lock in place. When I brought this up the next morning, the front desk showed we were already booked out and that no one was in the room. The week seemed to have us checked in but a mystery of what room we were in. The front desk was very helpful, however it all seemed like a needless waste of time. We understand the staff shortages in all areas of hospitality, however I do not think this a staff issue and more of a technology issue.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, quiet, clean. Problems flushing toilet, but just needed to hold lever down a bit longer...all good
Stayed 3 nights in Sep 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great, room was clean. Towels were fresh pool was relaxing
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

4/10 Poor

Emilee

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The reason I chose this hotel was because they advertised a restaurant/bar, it was even on their sign out front. It was closed the entire time. We had 1 bath towel, the bed was like sleeping on cardboard, no extra blanket, there seemed to be about 4 core staff who worked the desk and cleaned. They were friendly and accommodating, but stretched very thin. Night staff were always asleep. The weeds in front were huge! One thorn “bush” came up to my chest. The hotel was clean and free of nasty odors, and as mentioned the few staff that they had were nice, although not helpful with transportation information or shopping suggestions. Overall I give them a generous 2,and would not recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a nice spot
Stayed 1 night in Aug 2024

8/10 Good

Rita

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good enough
Needed a room while working in the area. Room was pretty quiet and clean. Could not find any outlets near bed, only one on desk lamp. No way to plug in phone and laptop for working. Room was dated, pillows were small, thin, misshapen squares. Overall decent enough. Overslept a little the next morning so missed breakfast before needing to head out for work. Used a lot of key cash for this booking and without it, I’m not sure this room would have been worth a price tag over $100
Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room on 08/17 called to let them know I would be checking in late around 2 am I was told by Michelle I would not be allowed to check in at that time and that she would cancel my reservation it has been a week yet haven’t received a refund I called for an update & was told by Michelle there are no refunds & that I was given wrong information when it was her I talked to when calling the first time asked for a manager and turns out she is the manager completely rude and no help at all I will be calling corporate to see about my refund
Stayed 1 night in Aug 2024