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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk
Economy Suite, 1 Queen Bed | Living area | 46-inch LCD TV with cable channels, TV, computer
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪15 min walk‬
  • Parliament Hill
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Economy Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Mini Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

  • 712 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2216)
$189 nightly
The price is $189 total
includes taxes & fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5308 out of 7506 reviews
Rating 8 - Good. 1759 out of 7506 reviews
Rating 6 - Okay. 281 out of 7506 reviews
Rating 4 - Poor. 72 out of 7506 reviews
Rating 2 - Terrible. 86 out of 7506 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large, the kitchen is well equipped, the area is quiet and the location convenient.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa, Port Moody

Stayed 5 nights in Feb 2025

10/10 Excellent

Sukhchain

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service staff to much good almost to much good
Stayed 1 night in Mar 2025

10/10 Excellent

Ghayasuddin

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel for the price in Ottawa

I have stayed at the Business Inn on over 10 different occasions and each time I am very satisfied with the quality of the hotel and the price. The rooms are large, comfy, and make you feel like you’re not really staying in a hotel. The staff are always helpful and the breakfast is great. You can’t beat what you get at the Business Inn, from the competitive price you pay to its extremely convenient location on Elgin Street close to various bars and restaurants and only a short walk from Parliament, this hotel is ideal for anyone looking to visit Ottawa.
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convinient and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

MAYANKKUMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not mentioned parking charges while i m booked hotel why??? Please mention at the time of booking, its not worth it as well, otherwise room and service was awesome.
Stayed 1 night in Feb 2025

10/10 Excellent

Bridgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mini suite was very homely and well kept. The complimentary breakfast was good too. I simply enjoyed my stay and will highly recommend to anyone who need a hotel in a nice safe environment.
Stayed 7 nights in Feb 2025

8/10 Good

Alyssa

Traveled with group
Liked: Staff & service, amenities
Property is under construction- it is noted throughout the building but there is plastic hanging all over
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable place

The room was clean and had everything needed and more.
Stayed 1 night in Feb 2025

10/10 Excellent

Olalekan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and walkable distance to most places
Stayed 2 nights in Feb 2025

10/10 Excellent

Ayemere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the spacious rooms. Parking cost per night needs to be reduced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence at a reasonable price

Excellent hotel and very reasonably priced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place..come here often
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amount the best we have ever encountered. Night clerks Peter and Alex were exceptional.
Stayed 3 nights in Feb 2025

6/10 Okay

Noel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
wonderfully located and very affordable, but showing age of the building. Almost too pragmatic which seems to sacrifice function over style. I would still recommend since the staff and basic infrastructure are still solid.
Stayed 2 nights in Feb 2025

8/10 Good

Navpreet

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms on 1st, 2nd and 3rd floor were better
Stayed 5 nights in Feb 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very pleasant and heipful staff was very pleasant and helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Second stay here. The room this time was itself pleasant and well appointed but was on a lower floor facing the parking lot and the bank of air conditioning units. As this was only for one night it was tolerable. Kept the curtains closed. If a longer stay I wouldn’t have been pleased. The checkin staff was all very friendly and accommodating except for the fellow that checked me in. No small talk, rather aggressive, didn’t ask what type of vehicle I needed to park (ended up with the tightest most awkward outdoor space for my SUV) and didn’t ask how my stay was when I checked out. Other staff were wonderful. It’s not a glamorous place but quiet and very clean. Close to the Rideau canal and good restaurants.
Stayed 1 night in Feb 2025