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Surrey Motel

2.0 star property

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Photo gallery for Surrey Motel

Standard Room, 1 King Bed | Desk, free WiFi
Exterior
Desk, free WiFi
Standard Room, 2 Double Beds | Desk, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2750 Columbus St. , Ottawa, IL, 61350
  • Washington Square Park
    ‪3 min drive‬
  • Appellate Court
    ‪3 min drive‬
  • Tangled Roots Brewing Company - The Lone Buffalo
    ‪3 min drive‬
  • Peru, IL (VYS-Illinois Valley Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room, 1 Bedroom, Microwave

Desk, free WiFi

Standard Single Room, 1 Bedroom, Microwave

  • 279 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, free WiFi

Standard Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Lobby

Quality Inn Ottawa near Starved Rock State Park

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (163)
The price is $55
per night
$61 total
includes taxes & fees
Mar 12 - Mar 13
Quality Inn Ottawa near Starved Rock State Park

About this property

Surrey Motel

Ottawa motel with free self parking
This motel features free use of bicycles, a 24-hour front desk, and free self parking. WiFi in public areas is free. Housekeeping is available on request.
Surrey Motel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Surrey Motel features room service (during limited hours). Wireless Internet access is complimentary. Complimentary secured self parking is available on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Free bicycle rentals

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 10 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Surrey Motel Ottawa
Surrey Motel
Surrey Ottawa
Surrey Motel Motel
Surrey Motel Ottawa
Surrey Motel Motel Ottawa

Surrey Motel Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 82 reviews
Rating 8 - Good. 27 out of 82 reviews
Rating 6 - Okay. 19 out of 82 reviews
Rating 4 - Poor. 11 out of 82 reviews
Rating 2 - Terrible. 10 out of 82 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Delbert

Stayed 3 nights in May 2024

10/10 Excellent

Rose m

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite not fancy clean friendly owners no one bothered me it was close to my horse I will come again
Stayed 1 night in Jul 2024

6/10 Okay

Pancho

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The motel was ok. Needed some updates. Staff and owners were nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Business traveler
Liked: Staff & service
The only thing I didn't like, was that the water temp in the shower was hard to control.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff

8/10 Good

Matthew

Stayed 1 night in Nov 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very nice. older, but good location, excellent price. Easy.
Stayed 1 night in Sep 2023

6/10 Okay

Sylvia

Traveled with partner
Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Stayed 1 night in Aug 2023

6/10 Okay

Patricia A

Disliked: Property conditions & facilities
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Stayed 1 night in Aug 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Genevieve

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room smell like mold and you could feel every spring in the mattress
Stayed 3 nights in Jul 2023

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were professional, prompt, and caring. Ty
Stayed 1 night in Jul 2023

4/10 Poor

Joanna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I didnt even stay went in my room smelled terrible, people hanging outside like they were waiting for someone. I left. Thr office was a mess. Stuff piled up everywhere outside. The roo. Smelled moldy
Stayed 1 night in Jul 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

holly

Stayed 3 nights in Feb 2023

2/10 Terrible

linda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's name should absolutely not be associated with this property. The dirt, grime and filth were unimaginable ! The shower didn't work properly and only offered a 'drip'. When I was handed the room key, it was black with filth and sticky. I went to my car to get my sleeping bag, layed that down and slept in it. Before resuming travel the next day, I took it to the laundromat. If you would credit my card for that room, you will be praised and I would be eternally grateful. I didn't expect the Ritz; but, certainly didn't expect to sleep in squalor and filth. Thank you, Linda M Weber, (I am a senior citizen) the faster you disassociate yourself, the better off in the future you will be.

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service
Wow. This motel didn't look like much from the street, but the room was super-clean, and the TV--amazing! It was a 60" or larger television. Wow. The bathroom could use a little bit more fit and finish; there were a couple of places where grout was missing. The furnishings were dated, but in good condition. We were only there for one night, on our way to see family, but for a 1-night stay, the Surrey Motel was perfect for us.
Stayed 1 night in Oct 2022

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
No amenities other than tv. Drapes wouldn't open. Friendly desk clerk.
Stayed 1 night in Oct 2022

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

6/10 Okay

Jose

Liked: Staff & service
Refrigerator had an old pizza from the previous guests.
Stayed 1 night in Sep 2022

8/10 Good

MIKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and good location
Stayed 1 night in Jul 2022

10/10 Excellent

Albert

Stayed 1 night in Jul 2022