Sonder Arlo

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonder Arlo

Exterior
Apartment, 1 Bedroom, Balcony | Living area | 50-inch flat-screen TV with digital channels, streaming services
Interior
Exterior
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Gym
  • Free WiFi

Explore the area

Map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Elgin Street
    ‪2 min walk‬
  • Rideau Canal
    ‪4 min walk‬
  • National Arts Centre
    ‪4 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪17 min drive‬

Room options

Studio, 1 Queen Bed, Balcony

  • 429 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Superior Studio, 1 Queen Bed

  • 406 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed

  • 344 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom

  • 740 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Apartment, 1 Bedroom

  • 676 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony

  • 740 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 623 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Studio, 1 Queen Bed

  • 279 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sonder Arlo

3.5-star aparthotel in Downtown Ottawa
A fitness center, concierge services, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Sonder Arlo offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder Arlo features a fitness center, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Sonder Arlo is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 152 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder La Colline
Sonder Arlo Ottawa
Sonder Arlo Aparthotel
Sonder Arlo Aparthotel Ottawa

Sonder Arlo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 387 out of 550 reviews" "
Rating 8 - Good. 112 out of 550 reviews" "
Rating 6 - Okay. 29 out of 550 reviews" "
Rating 4 - Poor. 10 out of 550 reviews" "
Rating 2 - Terrible. 12 out of 550 reviews" "

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was modern and suite had everything we needed and we were surprised our studio apartment had a dishwasher. Loved the lounge areas in the building and the gym . We also walked everywhere we went to as restaurants and major tourist attractions were close by. Cleaning provided was daily which was a big plus. Overall a great experience and I will be using sonders in other cities when I travel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet handy and great concept. Design should satisfy most people.
Stayed 1 night in Jul 2024

2/10 Terrible

Kim

Traveled with partner
Disliked: Amenities, property conditions & facilities
Took us 2.5 hours waiting because my first name was not matched with my ID. Even though I was at the front desk showing my ID, credit card and email confirmation of the booking. Sadly she doesn’t have any power to help because it’s another team behind the computer processing the booking. How funny it is to have the guy behind the computer to go thru the verification instead of the person at the front desk. Luckily we have support from the person at the front desk patiently helping us going thru this hassle. Not recommend to travelers, I would rather to pay more than to go thru my experienced . First time and last time with Sonder.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Room was very nice and spacious, but very noisy. There were wall a/c units where the noise from the bus stop below came right into the room. TV didn't work and lights were flickering
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised at the quality and easiness of the service as well as how nice my room was
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Amenities
Love balconys
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, room comfort
Stay was great for location and ease of using the facility!
Stayed 1 night in Oct 2024

10/10 Excellent

Derek Eves

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Quiet , clean and well maintained. The room we had was small as expected but laid out in a great manner . Would stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Ben

Liked: Cleanliness, room comfort
Nice stay marred by lack of realistic parking.
Very confortable stay in lovely apartment with kitchenette. 2 main issues were firstly a laborious check in/registration process with Sonder (first time user - account set up); secondly parking was a real issue. Either an extortionate fees or juggle street parking and parking meters...
Stayed 1 night in Oct 2024

4/10 Poor

Zeyad

Disliked: Cleanliness, amenities
Good area if you’re so poor you need to save $50. For people without money problems in Trudeau’s Canada it’s a good idea to check into a real hotel with people who actually work there. They’ve managed to charge hotel prices while having no one at the actual facility just persons working from home on the phone with their kids yelling in the background while a Sanfransico tech startup app takes your face and personal data to feign security and sell it to God knows who. The rooms are bare minimum (remember with no one on sight less they provide the less problems they have with anything being off) and they aren’t super clean. Numerous hotels nearby with staff that still haven’t hopped on the bandwagon of customer service is completely dead. They should hand employment contracts to the guests since you have to do the work to get in yourself. Humiliation. Tried to save some money but instead have to check in and give my face and data to San Fran startup on the STREETS. Anything to cut costs on human capital: Sonder.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry, Houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First timer at Sonder Arlo. The location is excellent...walkable to Parliament, shopping, dining, etc. The unit was very clean and good. The area was quiet and seemed safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Oct 2024

10/10 Excellent

ola

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Leisa Jayne

Liked: Cleanliness, property conditions & facilities
Nice, clean, quiet, central, easy to access, bag storage, helpful staff. Would stay again.
Stayed 10 nights in Sep 2024

10/10 Excellent

Bhavneet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It feels like home
Stayed 1 night in Oct 2024

8/10 Good

Veronika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in the great area, walkable distance to major historic sites and buildings. The unit was clean, bed comfortable with all the necessities were in the unit. One thing that you should check is the hot water- it was warm both days in the afternoon and even in the morning was not that warm. It was inconvenient but did not spoiled our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Okezi

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here! Everything was 10/10. Truly an amazing experience and I will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bosede

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like your establishment, but not being able to check in with the online service was very annoying
Stayed 1 night in Oct 2024

10/10 Excellent

Chanatthapond Kittimavadee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staffs were nice. Only thing that has down side was we could hear the next door from the bathroom, but didn't get bothered at all in the living room. Close to ByWard Market, The Parliament, and restaurants. Definitely recommend to friends and will stay here again next time.
Stayed 4 nights in Oct 2024

8/10 Good

Jordan William

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Everything good - could get any local TV though - was charged $30 for a check-in at 3pm instead of 4pm - that was irritating
Stayed 1 night in Oct 2024

2/10 Terrible

Edgar

Stayed 1 night in Oct 2024