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Sonder Arlo

3.5 star property

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Photo gallery for Sonder Arlo

Exterior
Business center
Exterior
Interior
Apartment, 1 Bedroom, Balcony | Living area | 50-inch flat-screen TV with digital channels, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Gym
  • Free WiFi

Explore the area

Map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Elgin Street
    ‪2 min walk‬
  • Rideau Canal
    ‪4 min walk‬
  • National Arts Centre
    ‪4 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Balcony

Studio, 1 Queen Bed, Balcony | Individually decorated, individually furnished, free cribs/infant beds

Studio, 1 Queen Bed, Balcony

  • 429 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Individually decorated, individually furnished, free cribs/infant beds

Superior Studio, 1 Queen Bed

  • 406 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Individually decorated, individually furnished, free cribs/infant beds

Studio, 1 Queen Bed

  • 344 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Deluxe Apartment, 1 Bedroom

  • 740 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Superior Apartment, 1 Bedroom

  • 676 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Living area | 50-inch flat-screen TV with digital channels, streaming services

Apartment, 1 Bedroom, Balcony

  • 740 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Apartment, 1 Bedroom

  • 623 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 Queen Bed

Individually decorated, individually furnished, free cribs/infant beds

Junior Studio, 1 Queen Bed

  • 279 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

Sonder Rideau

  • Free WiFi
  • Air conditioning
  • Gym
  • Game room
4.6 out of 5, Wonderful, (1282)
The price is $104
per night
$124 total
includes taxes & fees
Mar 17 - Mar 18
Sonder Rideau

About this property

Sonder Arlo

3.5-star aparthotel in Downtown Ottawa
A fitness center, concierge services, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Sonder Arlo offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder Arlo features a fitness center, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Sonder Arlo is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 152 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder La Colline
Sonder Arlo Ottawa
Sonder Arlo Aparthotel
Sonder Arlo Aparthotel Ottawa

Sonder Arlo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 424 out of 606 reviews
Rating 8 - Good. 127 out of 606 reviews
Rating 6 - Okay. 31 out of 606 reviews
Rating 4 - Poor. 12 out of 606 reviews
Rating 2 - Terrible. 12 out of 606 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yonatan

Liked: Cleanliness, amenities, property conditions & facilities
I like all service worker's are so nice
Stayed 5 nights in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Lara

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ikenna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas R.

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nataly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was so grateful they took me in last minute, I had a horrible experience with another hotel and it left me without anywhere to stay. Sonder Arlo was definitely a saviour for me, and I was relieved instantly. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Great property!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Maninder

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good but got problems in verification of identity documents
Stayed 1 night in Nov 2024

10/10 Excellent

Camilo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, very clean, great and inexpensive parking, definitely will come again!

6/10 Okay

Jonathan

Stayed 1 night in Nov 2024

8/10 Good

Naomi

Liked: Cleanliness, room comfort
Good value, well located
comfortable and well located hotel and good value.
Stayed 2 nights in Nov 2024

10/10 Excellent

Toyin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 7 nights in Dec 2023

4/10 Poor

Karla

Liked: Cleanliness
Disliked: Amenities
The service from the front desk was good but they were not there the morning I left. Sonder charges hotel rates without being a hotel. Also, the place is noisy. Furthermore, there was a false fire alarm close to midnight and the sound didn’t stop for a very long time. I had a terrible sleep and an overall poor experience at this location. Next time I’ll book a hotel.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A good choice. The Sonder model, at least at this location, which was my first experience seems to be akin to a no frills about it, self service shopping experience. Minimal contact with staff, who were very friendly and helpful and easy checkin simply by showing up. The app works well. I had everything I needed, almost and slept well except for the false fire alarm. The room was great. Only two complaints. No USB ports and no lotion. Two things most of us have come to expect with a hotel. I was only there two nights, but easily found the resupply cupboard if I needed it. One point that did concern me was that each night table was stocked with a fresh pkg of foam ear plugs. Why do I need ear plugs in your hotel? I’ve never seen this before but might expect it if it was more like a hostel. I did t need to use them but… The self service luggage storage lockers worked well and I was able to get one before checking in and after checking out. Location was perfect for me needs. I originally ally booked here because the price was so good and the ratings were strong. However, after changing my booking from 3 to 2 nights a week ahead of my trip, the cost was no longer worth the self service style. That issue is probably a complaint to Expedia , though, not Sonder. Otherwise, if the price is right, I recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, property conditions & facilities
Very clean and easy experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Edith Marie Yolande

Liked: Cleanliness
Very friendly. Great service. Close to restaurants and bars. Laundry facility if needed. No pool but we weren’t here for a pool. Would definitely come back to this hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Cyncia

Liked: Cleanliness, room comfort
Always a good choice
Always an amazing stay at Arlo. Can’t go wrong.
Stayed 1 night in Oct 2024

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great fitness area for stretching and free movement and the common spaces are really comfortable and nicely furnished and maintained. Room was a good size and had all the kitchen items needed for a self-contained stay (good if you don't like to eat out all the time)
Stayed 1 night in Nov 2024

10/10 Excellent

Karin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well organized. I thought it was very clever how prepared it seemed the hotel was for what may occur during travels. The kitchenette included a fridge, stove, dishwasher, microwave, utensils, plates, and much more. The room allowed you to change the temperature independently, which I really appreciated. It did not feel like staying in a hotel but more like an apartment or home.
Stayed 4 nights in Nov 2024

6/10 Okay

vijendra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ting

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable to almost all attractions in Ottawa. Lots of amenities like kitchen, fridge, cookware, Roku, storage lockers, and game tables. The parking could be better. Check in time is 4pm, could be earlier. Wall has a visible bubble from a water leak. Lobby has a strong scent as if it's trying to cover something up. Overall a pleasant experience. Would consider staying again.
Stayed 2 nights in Nov 2024