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Sandman Signature Ottawa Airport Hotel

3.5 star property

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Photo gallery for Sandman Signature Ottawa Airport Hotel

Exterior
Lobby
Grand Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast, lunch and dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
250 West Hunt Club Road, Ottawa, ON, K2E 0B7
  • Nepean Sportsplex
    ‪5 min drive‬
  • Algonquin College
    ‪7 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Sofa Bed

  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Suite, 1 King Bed, Kitchen

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Signature Ottawa Airport Hotel

3.5-star hotel in Nepean
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

Sandman Signature Ottawa Airport Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Chop Steakhouse & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to noon for a fee: CAD 9.04 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse & Bar

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 9.04 per person
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa

Sandman Signature Ottawa Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 956 out of 1534 reviews
Rating 8 - Good. 359 out of 1534 reviews
Rating 6 - Okay. 111 out of 1534 reviews
Rating 4 - Poor. 57 out of 1534 reviews
Rating 2 - Terrible. 51 out of 1534 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Disliked: Staff & service
The hotel wasn't anything special. The room had a funky smell when we walked in. We opened the patio door to air it out. I booked a king size bed but the bed did not appear to be a king. I called the front desk to ask if there was a mistake, apparently I booked a "standard" king room. I was not aware there were different in the sizes of king beds. We were disappointed and were sure it was a Queen room we had. I booked it using Expedia, I have never had an issue using them in the past, we usually get what we book. We won't be going back to this hotel anytime soon.
Stayed 1 night in Dec 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice room great amenities but room 201 is very noisy; can hear traffic and some other annoying noise…gurgle or fan not sure but it is definitely annoying
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities
The main areas of the hotel are clean and staff seems friendly. Prior to arrival I requested a room upgrade, if available direct with the hotel and they granted the request which was nice! Our room was spacious and clean when we arrived although lacking a few toiletries. My area of disappointment lay in the housekeeping when staying more than one night. I stayed in May for two nights, put the hanger on my door requesting housekeeping at 9am, and when I got back to the room at 10pm, the hanger was still there. I assumed they were busy and thought it was a 'one-off'. I called the front desk and requested the items I needed. Pretty much the same happened this time. They did come in the room though, but only replaced the toilet paper? Nothing else? Since Covid, it seems many hotels charge more to stay but do less. There's no longer service if you stay 2 to 3 days; you have to 'request' it and at this hotel it's spotty at best. Having a clean room may not be important to all as it's 'just a place to sleep' but it's important to me. I don't think I'll stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean. Coffee in the morning was great. Having Chop there is awesome.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christine, gananoque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Dec 2024

10/10 Excellent

Scot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lifan

Stayed 1 night in Nov 2024

10/10 Excellent

Erze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Nov 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good restaurant attached to the hotel that also provided room service or pick up. Friendly front staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel I stay at when in Ottawa. Lots of restaurants nearby. Quiet, safe area. Great staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nader

Liked: Cleanliness, staff & service
My room was too noisy
Stayed 5 nights in Nov 2024

10/10 Excellent

Alen, Whitby

Stayed 1 night in Nov 2024

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Traveled with family
Liked: Amenities
Nice clean hotel close to many great restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Elham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
A bit crowded
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024