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Sandman Signature Ottawa Airport Hotel

3.5 star property

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Photo gallery for Sandman Signature Ottawa Airport Hotel

Exterior
Standard Room, 2 Queen Beds, Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, minibar
Standard Suite, 1 King Bed, Kitchen | 1 bedroom, premium bedding, pillowtop beds, minibar
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
250 West Hunt Club Road, Ottawa, ON, K2E 0B7
  • Nepean Sportsplex
    ‪5 min drive‬
  • Algonquin College
    ‪6 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed with Sofa bed

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Queen Beds, Sofa Bed

  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Suite, 1 King Bed, Kitchen

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Signature Ottawa Airport Hotel

3.5-star hotel in Nepean
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

Sandman Signature Ottawa Airport Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Chop Steakhouse & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to noon for a fee: CAD 9.04 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse & Bar

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 9.04 per person
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa

Sandman Signature Ottawa Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1017 out of 1629 reviews
Rating 8 - Good. 386 out of 1629 reviews
Rating 6 - Okay. 123 out of 1629 reviews
Rating 4 - Poor. 57 out of 1629 reviews
Rating 2 - Terrible. 46 out of 1629 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Akram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not receive vip treatment at all
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome and very friendly staff. The facility was clean and overall and great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Nesrin, Mississauga

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, pleasant and convenient location
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location, easy parking very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

4/10 Poor

Roxanne

Business traveler
Disliked: Cleanliness
Came to hotel for a 5 day stay for work. Opened my suit and the entire floor was dirty and had visibly not been swept, vacuumed or moped. Requested immediate clean which they did. Each day I requested cleaning but very little was done aside from making the bed. Hot tub is incredibly strong smelling of chlorine - it’s so strong our eyes hurt. They need more than 2 cleaning crew- we saw the same 2 in the afternoon all week.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ian

Disliked: Property conditions & facilities
The room was incredibly noisy. We could not sleep. Every time the elevator moved, we could hear the motors/gears turning. We were right next to the mechanical room apparently (Rm 125] Heating unit was noisy. Every toilet flush above us was heard in our room. Breakfast starts at 7:00 am. Too late for many travellers. Should have slept on the floor at the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Travis, Collingwood

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff. Tiny weight room.
Stayed 1 night in Feb 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Would go afain
Stayed 1 night in Feb 2025

2/10 Terrible

Syed

Disliked: Staff & service
Given a room suitable for handicap Very noisy unable to sleep you could hear the toilet lushing from adjusent room
Stayed 1 night in Feb 2025

10/10 Excellent

Marie-Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here . Overall very clean and comfortable stay . Recommend it to travelers .
Stayed 1 night in Feb 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great alternative to expensive airport hotels and many delicious dining options nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin L

Business traveler
All good…professional, courteous and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jessica, Brooksville

Disliked: Staff & service, amenities
Awful, don’t stay in room 125 unless you want to listen to the elevator all night. I asked for a room change, and the guy at the desk didn’t have access to change me into the available rooms available. He said he couldn’t call anyone because it was too late. I found this all pretty ridiculous that the only one at the desk couldn’t do his job. So annoying
Stayed 1 night in Feb 2025

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and accomidations parking lot was not plowed very well.and very hard to find parking.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the hotel was clean, beds were comfortable , and generally a good stay, the parking lot was a disaster. It had clearly not been plowed since it snowed. Cars were getting stuck, we were slipping and getting covered in snow and slush.
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at. It is a safe, clean environment with great staff.
Stayed 1 night in Feb 2025