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Aparthotel

Residence & Conference Centre - Ottawa West

2.0 star property

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Front of property
Suite, 2 Bedrooms | Bathroom | Shower, free toiletries, towels
Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave
Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave
Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave

Reviews

7.0 out of 10
Good

Apart-hotel

2 bedroomsSleeps 4500 sq ft

Popular amenities

  • Parking available
  • Kitchen
  • Outdoor Space
  • Laundry
  • 24/7 front desk
  • Air conditioning
$86
includes taxes & fees
Aug 10 - Aug 11

Explore the area

View in a map
1385 Woodroffe Ave., Ottawa, ON, K2G 1V8
  • Algonquin College
    ‪1 min walk‬
  • Nepean Sportsplex
    ‪5 min drive‬
  • Rideau Canal
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪13 min drive‬

Room options

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Lobby

Hôtel Chateauneuf Gatineau—Ottawa

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
3.8 out of 5, Good, (1018)
$120 nightly
The price was $133
The price is $120 total
includes taxes & fees
Hôtel Chateauneuf Gatineau—Ottawa

About this property

Residence & Conference Centre - Ottawa West

Aparthotel in Nepean
This smoke-free aparthotel features self parking, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a convenience store, a picnic area, and a TV in a common area are onsite. The apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchenette with a refrigerator and a microwave, as well as a dining area.
This aparthotel offers 525 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers.

This Ottawa aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

This aparthotel features a vending machine, a picnic area, and laundry facilities. Wireless Internet access is complimentary. This Ottawa aparthotel also offers a convenience store, an ATM, and a television in a common area. Onsite parking is available (surcharge), along with a car charging station.

This aparthotel is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 6.25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV in common areas

Outdoor areas

  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Grocery/convenience store
  • Phone
  • Vending machine

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 5 floors
  • 525 units
  • Built in 2003
  • Electric car charging station

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 6.25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Hotel Ottawa West
Residence Ottawa West
Algonquin College Residence Hotel Ottawa
Residence Conference Centre Ottawa West
& Conference Ottawa West
Residence Conference Centre Ottawa West
Residence & Conference Centre - Ottawa West Ottawa
Residence & Conference Centre - Ottawa West Aparthotel
Residence & Conference Centre - Ottawa West Aparthotel Ottawa

Residence & Conference Centre - Ottawa West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 356 out of 1672 reviews
Rating 8 - Good. 605 out of 1672 reviews
Rating 6 - Okay. 386 out of 1672 reviews
Rating 4 - Poor. 165 out of 1672 reviews
Rating 2 - Terrible. 160 out of 1672 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Davidson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2025

10/10 Excellent

Manjinder Singh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Garfield

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, room comfort
The hotel is a college drom. Very basic, very clean and was very quiet. Very close to restaurants and stores. 17 min drive to downtown Ottawa. If you are lookong for a basic spacious place and affordable this is the place for you. Only negative was the bed kinda sucked. Bring a pillow and blanket to soften up the bed. But I would definitely stay there again!!
Stayed 2 nights in May 2025

4/10 Poor

Olivia

Disliked: Property conditions & facilities
There was no hot water on our first morning. We reported the lack of hot water to the staff. Later that night we were told that it had been repaired, but found that we still didn’t have hot water for the second day of our stay. So not good.
Stayed 2 nights in May 2025

8/10 Good

Jinesh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice place and easily accessible place to stay. Glad that I found this place as a last minute option and it went really well. The rooms were neat and fairly maintained. It was a bit difficult to locate this building as its in a huge college campus and you will need to follow the directions in your booking(if booked online). You will need to thoroughly read the email to uncover the deal code for the parking discount, else you'll have to pay a bigger amount. Overall, a fairly good deal for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Anna

This property is not suitable for older guests with mobility issues. there is too much walking required. Also, front desk clerk interrupted my check in process several times to tend to student needs, so whole check in took much longer than it should have.
Stayed 1 night in Aug 2024

10/10 Excellent

Reginald, Scarborough

Liked: Cleanliness, property conditions & facilities
The customer care was very reliable and friendly
Stayed 3 nights in Aug 2024

6/10 Okay

Marlene

Disliked: Cleanliness, amenities
While the room was large (2 bedrooms), the room smelled of smoke even though it's supposed to be a non-smoking facility. There was someone else's dirty socks on the chair and popcorn on the floor. The kitchenette was good but no bottled water. There is no TV. There was no indication in the room how to access the internet or even the front desk. I had to resort to calling from my cell phone to get anyone and the young man was clueless. I happen to have just bought some room spray so that really helped. You hear everyone in the halls so you have to hope for a less busy time. The main entrance is closed so I had to walk a long way in the pouring rain with my luggage and that was frustrating. One of the elevators was out of order and it is a ridiculously long way to lug your luggage to the other elevator. They had shampoo but no conditioner and no lotion. The bed was okay but they could actually use warm blankets - luckily I had a heating pad with me to keep me war - not a great value for the money at all. I will stay at a hotel next time where all of these concerns will not be an issue.
Stayed 1 night in Aug 2024

8/10 Good

Kerry

Traveled with group, Traveled with family
Liked: Cleanliness
For a short overnight stay the property was fine. Price was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Camilia

Stayed 1 night in Aug 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The towels from day one weren’t even dry by the end of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebunoluwa ?

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Michèle

Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Convenient enough for the amount of time we were there. Staff was friendly and welcoming. Only real downside was the beds were very firm and squeaky simply when you turned around or adjusted yourself in bed. Otherwise good enough for inexpensive accommodations and close to several amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Tiara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this property and had the worst experience in my life. First , the cleanliness of the room was horrible , the bathroom was not properly cleaned at all. Then the AC stopped working. I went and conveyed all these concerns to the front desk but it’s just a bunch of students who don’t care or have no control. Then my keycard stopped working multiple times. On top of that , both me and my husband got staph infections 2 days post staying here. I asked for a refund for how bad the stay was and they would not give it citing that I never said any concerns and their policy which to me was not true and is complete crap. Horrible experience would not recommend for anybody even if it is cheap.
Stayed 7 nights in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and safe. Easy check in. Good bus transportation. For parking, do not use Honk app to pay for parking with credit card. My CC got stolen on Honk app and I had to cancel the card. Do not use any QR codes or use Honk app to pay online for parking with Credit card. Also do not use open wifi for Credit card transactions on line.
Stayed 3 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
I’ve never written a bad review in my life before but this place was horrible. Signage was nonexistent. Called the front desk and had someone eating food or chewing gum give very poor service. When we found the parking the front entrance was under construction and we had to use a side entrance. They didn’t have our reservation as “it was a glitch in the system” when I showed them my Expedia confirmation. It took 30 minutes and we finally got a room. We got to the room and it smelled of cigarette smoke and disinfectant trying to mask the smell. The mattresses were lumpy and there was no tv in the room. I honestly think they put us in a room under renovation as they were sold out when another person from the football team went to book. When I went to the front desk they were not willing to do anything for us. I asked to cancel my reservation as it was a refundable / cancellable reservation and they said because it was after 2pm they wouldn’t. We ended up leaving and going to another hotel. Highly would not recommend this place!! Spend the little extra and go elsewhere!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Hoang son

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Tiberiu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was very quiet and clean. Students were quite accommodating and pleasant. Will definitely stay there again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Khalid

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tim and Vicki

Stayed 1 night in Jul 2024