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Quality Inn Orleans

2.5 star property

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Photo gallery for Quality Inn Orleans

Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, pillowtop beds, desk, soundproofing
Indoor pool
Exterior
Free daily continental breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
3363 St. Joseph Blvd, Orleans, Ottawa, ON, K1C1T1
  • Place D'Orleans Shopping Center
    ‪15 min walk‬
  • Petrie Island Park
  • Millennium Sports Park
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, pillowtop beds, desk, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Reception

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1004)
$140 nightly
The price was $164
The price is $140 total
includes taxes & fees
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About this property

Quality Inn Orleans

Hotel in Orleans
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Quality Inn Orleans offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quality Inn Orleans provides a hot tub and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Orleans is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, French, Hindi, Urdu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Orleans Quality Inn
Quality Inn Orleans
Quality Inn Orleans Ottawa
Quality Orleans
Quality Orleans Ottawa
Quality Inn Orleans Hotel Ottawa
Quality Inn Orleans Hotel
Quality Inn Orleans Ottawa
Quality Inn Orleans Hotel Ottawa

Quality Inn Orleans Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Doug

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty, rude customer service will not be returning
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service
Everything was good, check in and out very quick and easy
Stayed 1 night in Mar 2025

6/10 Okay

Ren

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Trynos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

6/10 Okay

J

Traveled with family and small children
Worst hotwl ive ever stayed. We get to the hotel room and find a bandaid on the wall and dirty spots on the floor that tou could tell was not properly cleaned. Computer system was down for about 45min min when we arrived to check-in after a long days driving. I've never had an issue using a visa debit card for a check in/deposit prior to this hotel (Quality Inn)and it now u am being told that they do not know how to refund me and i have to wait for,well....i dont know how long because the manager won't call me back or get back to me at all. I am on a limited budget every month being a single mom with 2 kids and now I'm out $200; for i don't know how long because no one is telling me anything or getting back to me!!! UNSATISFIED CUSTOMER. I will never stay at a Quality Inn again.
Stayed 1 night in Mar 2025

6/10 Okay

Lorraine

Stayed 1 night in Mar 2025

6/10 Okay

Lorraine

Liked: Staff & service
The pool was cold and well worn as was the hot tub.
Stayed 2 nights in Mar 2025

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Simon Gerard

Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient for our needs/requirements.
Stayed 4 nights in Feb 2025

6/10 Okay

SeonJoo

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

autumn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool had no towels
Stayed 1 night in Feb 2025

6/10 Okay

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
I like they have a pool and a spa. Also they offer continental breakfast. Did not like that there is no bath tub only shower in my room.
Stayed 1 night in Mar 2025

8/10 Good

Jube

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was a small cafeteria or restaurant in the hotel. I was very tired and still has to go out to eat. Nevertheless, I will stay in this hotel again (at least I now know to bring in food for a quick meal)
Stayed 1 night in Feb 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Pascale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Great service, everything was clean. We were a bit bummed that the hot tub was out of service but we understand that these things happen. No complaints.
Stayed 1 night in Feb 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
Staff was lovely, building/rooms are worn but clean, room was excessively hot -even for Feb, pool is older (liner is clean/functional but looks dirty), hot tub (the reason we picked this hotel, was sadly closed), breakfast was good. Overall, for the price, it was an decent, safe, clean place to stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Bogale

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Only the room cleaness is good. The carpet in the kitchen,lobby and stairs needs change or deep cleaning. The pool and hottub are abandoned. They need complete renewal and sanitation check. The staff deliberately misinform the customer, after apprantely communicating with the manager. They lied that the pool is operational whereas upon arrival we found its out of order. We checked out after one night since they fail to fix it. The room we slept 202 suffers from sound pollution. There is no thermostat in the room. The server in the kitchen uses a piece of cloth to clean everything,increasing risk of contamination. The hotel is poorly managed.
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Traveled with family
Disliked: Property conditions & facilities

Underwhelming stay

Stay was as expected although the door to our room was damaged, and the room was fairly run down (broken bed frame and mouldy caulking in the bathroom). Staff barged into our room twice before check out (presumably trying to start cleaning), once before 9am which woke us up.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The heater was not working in our room and we were given another room. Awesome
Stayed 1 night in Feb 2025

4/10 Poor

Jonathan

Very noisy. The room smelled very strongly of cleaning products (bleach or something). It was nauseating.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025